Stonehaven Train Station

Address

Stonehaven station
Station Road
Stonehaven
AB39 2NE

Station staff availability

Station staff availability
Mon - Fri	07:10-18:55
Sat	08:00-15:04
Sun	Closed

For full accessibility information at Stonehaven, view our accessibility info below.

Ticket office availability

Ticket office availability
Mon - Fri:	07:00-18:00
Sat:	08:00-15:00
Sun:	Closed

0 Station updates

Station details

Accessibility

Station Accessibility
Accessible Booking Office Counter	Yes
Induction Loop	Yes
Wheelchairs Available	Yes
Ramp For Train Access	Yes
Accessible Ticket Machines	Yes
Step Free Access	No	This is a Category B2 station. Ramps to both platforms and connecting by subway with stairs between platforms.
Impaired Mobility Set Down	Yes
Accessible Toilets	No

Getting to and from the station
Accessible Taxis	No

Staff help
Staff Help Available	Yes	Mon - Fri: 7:10 AM to 6:55 PM Sat: 8:00 AM to 3:04 PM Sun: Unavailable
Assisted Travel	Yes	We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Helpline Contact	Yes	Tel: 0800 046 1634 and 18001 0800 046 1634 (Deaf and customers who are hard of hearing)
Accessible Public Telephones	No

Station facilities

Baby Change	Yes
Seated Area	Yes
Passenger Information Systems	Yes	Passenger Information Systems Note: Departure Screens, Announcements,
Telephones	Yes
Toilets	Yes	The toilets are locaed in the Booking Hall. The toilet facilities are only available during Ticket Office opening hours.
CCTV	Yes
Atm Machine	No
Shops	No
Station Buffet	No
Waiting Room	No	Part of station building - on platform 1

Ticket buying & collection

Ticket office availability
Ticket Machine	Yes

Smartcards
Smartcard Validator	Yes
Smartcard Issued	No
Smartcard Topup	No

Oyster Pay as you go Information
Prepurchase Collection	Yes
Penalty Fares		Applicable Operators: Southeastern
Oyster Pre Pay	No
Oyster Validator	No
Oyster Topup	No

Passenger services

Phone number: 03301 092 833 Website: https://www.nationalrail.co.uk/
Customer Services		customer.relations@scotrail.co.uk
Customer Help Points	Yes	Passenger Assistance Meeting Points Ticket Office platform 1. For station accessibility and ticket office opening times, please refer to the "Step Free Access" and "Staff Help" sections on the webpage. Please make yourself known to the station staff and on train staff. If the ticket office is closed, go directly to the platform your train leaves from. This station does not have step-free access between platforms. If you need step-free access to platform 2, go directly to that platform and use the help point for assistance. Platform 1* By the station building, next to the help point. Platform 2 By the customer information screen pole, next to the help point.
Lost Property Contact Available	No
Ticket Gate	No
Customer Services: customer.relations@scotrail.co.uk

Car parking

Car parking	Yes
Name: Station Car Park Operator: Spaces: 47 Car Parking Contact Available: No Phone number: Website: https://www.nationalrail.co.uk/ Accessible Car Park Equipment: Yes Accessible Spaces: 4 Accessible Spaces Note: Parking is free for disabled customers parking in Blue Badge spaces displaying a valid International Blue Badge

Cycling

Bicycle Storage
Cycle Storage Availability	Yes	Sheltered: Yes Spaces: 14 Type: Lockers,Stands Location:
Cycle Storage CCTV	No

Other transport

Location for Rail Replacement Services	Yes	Please click on the link below for the exact bus pick up location:- Buses pick up/drop off from the station car park, Station Road.
Taxi Rank	Yes	visit www.traintaxi.co.uk for details of taxis available for hire
Bus Service	Yes	For details of bus services, visit Traveline Scotland or call 0141 465 1878 (24 hours)
Tube, Overground and Tram links	No

General information

Station Operator	SR
Station Code	STN
Staffing Level	partTime

Live departures & arrivals for Stonehaven

Departures

Arrivals

Live departures for Stonehaven
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability
11:17	Edinburgh Platform 1	1	On time	n/a
11:25	Aberdeen		Cancelled	n/a
This service has been cancelled because of a speed restriction because of heavy rain
11:34	Aberdeen Platform 2	2	On time	n/a
11:56	Glasgow Queen Street via Perth Platform 1	1	On time	n/a
12:23	Edinburgh Platform 1	1	On time	n/a
12:29	Inverurie		Cancelled	n/a
12:41	Montrose Platform 1	1	On time	n/a
12:43	Aberdeen Platform 2	2	On time	n/a
13:07	Aberdeen Platform 2	2	On time	n/a

Live arrivals at Stonehaven
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability
11:16	Aberdeen Platform 1	1	On time	n/a
11:24	Montrose		Cancelled	n/a
This service has been cancelled because of a speed restriction because of heavy rain
11:33	Edinburgh Platform 2	2	On time	n/a
11:56	Aberdeen Platform 1	1	On time	n/a
12:22	Aberdeen Platform 1	1	On time	n/a
12:29	Montrose		Cancelled	n/a
12:40	Inverurie Platform 1	1	On time	n/a
12:41	London Kings Cross Platform 2	2	On time	n/a
13:06	Stirling Platform 2	2	On time	n/a

Many seats available
Plenty of seats available
Some seats available
Only a few seats available
Standing room only
n/a

Data unavailable

Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.
To feedback on this pilot, email seats@southeasternrailway.co.uk

timetables for Stonehaven

No timetables.

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