Stechford
Ticket office
Closed now
Station details
| Station Operator: WM | |
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| Station Code: SCF |
| Staffing Level: partTime | |
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| CCTV: Yes |
| Oyster Pre Pay | No |
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| Oyster Validator | No |
| Smartcard Issued | No |
| Smartcard Validator | No |
| Oyster Topup | No |
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| Prepurchase Collection | Yes |
| Smartcard Topup | No |
| Ticket Machine | Yes |
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Ticket Office Note: A Permit to Travel Machine is available for use when the Ticket Office is closed. |
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| Lost Property Contact Available | No |
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Website: Go to website |
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Customer Services: Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times: Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day. **Stetchford Station is accredited by the Secure Station Scheme** |
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| Customer Help Points | Yes |
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Customer Help Points Note: On both platforms. |
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| Atm Machine | No |
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| Baby Change | No |
| Seated Area | No |
| Passenger Information Systems | Yes |
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Passenger Information Systems Note: Departure Screens, Announcements, |
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| Shops | No |
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| Station Buffet | No |
| Telephones (Cards & Coins) | No |
| Toilets | No |
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Toilets Note: N/A |
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| Waiting Room | Yes |
| Car parking | No |
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| Cycle Storage Availability | Yes |
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Sheltered: No |
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| Cycle Storage CCTV | Yes |
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| Location for Rail Replacement Services | Yes |
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Location For Rail Replacement Service Note:
In the event of engineering: Rail replacement buses towards Birmingham will use the Stechford Rail Station 53/11C bus stop on Station Road. Rail replacement buses towards Coventry will be 53/11A Stechford Rail Station bus stop on Station Road.
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| Taxi Rank | Yes |
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Taxi Rank Note: Stechford (SCF) Station 0121 784 4400 Abba 0121 783 1000 TOA 0121427 8888 |
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| Bus Service | Yes |
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Bus Service Note: Information to plan your onward journey is available in a printable format here |
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| Accessible Booking Office Counter | No |
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Accessible Booking Office Counter Note: by member of staff on duty |
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| Accessible Public Telephones | No |
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Accessible Public Telephones Note: Public telephones are not accessible |
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| Accessible Toilets | No |
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Accessible Toilets Note: N/A |
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| Induction Loop | Yes |
| Wheelchairs Available | No |
| Ramp For Train Access | No |
| Step Free Access | No |
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Step Free Access Note: 1 step to Booking Hall and main entrance. Steps down to Birmingham platform. Footbridge with 35 steps up and down to island platforms 2 and 3. |
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| Accessible Taxis | No |
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Accessible Taxis Note: Accessible taxis are available |
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| Accessible Ticket Machines | No |
| Impaired Mobility Set Down | No |
| Helpline Contact | Yes |
| 0800 0248998 | |
| Helpline Opening Hours | Yes |
| Mon - Sun: 8:00 AM to 10:00 PM | |
| Staff Help Available | Yes |
| Mon: 7:00 AM to 2:00 PM Tue: 7:00 AM to 2:00 PM Wed: 7:00 AM to 2:00 PM Thu: 7:00 AM to 2:00 PM Fri: 7:00 AM to 7:00 PM Sat: 8:00 AM to 5:00 PM Sun: 10:00 AM to 12:00 PM |
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Assisted Travel: If you are travelling on West Midlands Railway or London Northwestern Railway services only, you can book assistance up to 4 hours ahead for journeys on the same day, providing this is done during our contact centre hours (8am - 10pm daily). To make a Passenger Assist booking with other train operators, including seat reservations, please contact us up to 6 hours ahead for journeys on the same day. If your booking is made online outside of these hours, this will be processed as soon as possible when our contact centre opens. Don't forget you can always simply 'turn up and go' without booking, if you know that the station you are using is accessible to you. This means you can still travel if you have made an online booking that has not been confirmed, and we will do our best to help you on the day. Please note that other train operating companies may have different contact centre hours for booking assistance. |
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Live departures & arrivals for Stechford
Usual seating availability
More info-
Many seats available
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Plenty of seats available
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Some seats available
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Only a few seats available
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Standing room only
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n/aData unavailable
Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.
To feedback on this pilot, email seats@southeasternrailway.co.uk