Staines
Ticket office
Open now
Station details
| Station Operator: SW | |
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| Station Code: SNS |
| Staffing Level: Full Time | |
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| CCTV: Yes |
| Oyster Pre Pay | No |
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| Oyster Validator | No |
| Smartcard Issued | Yes |
| Smartcard Validator | Yes |
| Oyster Topup | No |
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| Prepurchase Collection | Yes |
| Smartcard Topup | Yes |
| Ticket Machine | Yes |
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Penalty Fares: Applicable Operators: South Western Railway |
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Ticket Office Note: In the booking hall and at the entrance to platform 2 |
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| Lost Property Contact Available | Yes |
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Website: Go to website |
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| Ticket Gate | Yes |
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Customer Services: Please contact our Customer Service Centre on 0345 6000 650 |
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| Customer Help Points | Yes |
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Customer Help Points Note: Help points are available on all platforms |
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| Atm Machine | Yes |
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| Baby Change | Yes |
| Seated Area | Yes |
| Passenger Information Systems | Yes |
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Passenger Information Systems Note: |
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| Shops | No |
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| Station Buffet | Yes |
| Telephones (Cards & Coins) | Yes |
| Toilets | Yes |
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Toilets Note: The toilets are located on both Platforms 1 and 2. The National key toilet is located on Platform 2, and a second toilet is available on Platform 1; these toilets are operated by a radar key. |
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| Waiting Room | No |
| Car parking | Yes |
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Name: Gresham Road-Main car park Operator: Spaces: 32 Annual Charge: £1169.00 Daily Charge: £9.40 Monthly Charge: £116.90 Off Peak Charge: £3.50 Six Monthly Charge: N/A Per Hour Charge: N/A Three Monthly Charge: £350.70 Weekly Charge: £46.90 |
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| Car Parking Contact Available | No |
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Phone number: Website: Go to website Note: Season Ticket Holders & Rail users ONLY before 1000 Monday to Friday Overnight parking available for non-season ticket holders Friday and Saturday ONLY Weekend Tickets available after 1200 Friday £7.90 Off peak from 1600 Monday to Friday |
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| Cycle Storage Availability | Yes |
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Sheltered: Yes Cycle Compound for 72 cycles located on Platform 1 Booking Hall entrance, Platform 2 |
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| Cycle Storage CCTV | Yes |
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| Location for Rail Replacement Services | Yes |
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Location For Rail Replacement Service Note: Station forecourt off Kingston Road |
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| Taxi Rank | No |
| Bus Service | Yes |
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Bus Service Note: Information to plan your onward journey is available in a printable format here |
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| Accessible Booking Office Counter | Yes |
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Accessible Booking Office Counter Note: An accessible ticket office counter is available in the main station booking hall on the London-bound platform. |
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| Accessible Public Telephones | No |
| Accessible Toilets | Yes |
| Induction Loop | Yes |
| Wheelchairs Available | Yes |
| Ramp For Train Access | Yes |
| Step Free Access | Yes |
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Step Free Access Note: Step-free category A Station - This station has step-free access to all platforms |
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| Accessible Taxis | No |
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| Accessible Ticket Machines | Yes |
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Accessible Ticket Machines Note: All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details |
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| Impaired Mobility Set Down | No |
| Helpline Contact | Yes |
| 0800 5282100 | |
| Helpline Opening Hours | Yes |
| Mon - Fri: Twenty Four Hours Sat: Twenty Four Hours Sun: Twenty Four Hours |
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| Staff Help Available | Yes |
| Mon - Fri: 5:15 AM to 12:00 AM Sat: 5:15 AM to 12:00 AM Sun: 7:00 AM to 12:00 AM |
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Assisted Travel: Assistance from station staff is available to customers boarding and alighting trains, and moving through this station, until 00:20 daily. Please make yourself known to staff at the ticket gateline or on the platforms. After 00:20 boarding and alighting assistance can be provided by the Guard on board the train, who will step out onto the platform when the train arrives. You can book assistance up to 4 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - our staff will do their best to assist you onto your preferred train. |
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Live departures & arrivals for Staines
| Due | Destination | Platform | Expected | Usual Seat AvailabilityUsual seat availability | Train LengthCoaches | further details |
|---|---|---|---|---|---|---|
| 10:23 | Reading Platform 2 | 2 | On time |
n/a
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See details on departure to Reading | |
| 10:29 | London Waterloo Platform 1 | 1 | On time |
n/a
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See details on departure to London Waterloo | |
| 10:33 | London Waterloo Platform 1 | 1 | On time |
n/a
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See details on departure to London Waterloo | |
| 10:37 | London Waterloo Platform 1 | 1 | On time |
n/a
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See details on departure to London Waterloo | |
| 10:37 | Windsor & Eton Riverside Platform 2 | 2 | On time |
n/a
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See details on departure to Windsor & Eton Riverside | |
| 10:44 | Weybridge Platform 2 | 2 | On time |
n/a
|
See details on departure to Weybridge | |
| 10:53 | Reading Platform 2 | 2 | On time |
n/a
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See details on departure to Reading | |
| 10:59 | London Waterloo Platform 1 | 1 | On time |
n/a
|
See details on departure to London Waterloo | |
| 11:03 | London Waterloo Platform 1 | 1 | On time |
n/a
|
See details on departure to London Waterloo | |
| 11:08 | London Waterloo Platform 1 | 1 | On time |
n/a
|
See details on departure to London Waterloo |
| Due | Destination | Platform | Expected | Usual Seat AvailabilityUsual seat availability | Train LengthCoaches | further details |
|---|---|---|---|---|---|---|
| 10:22 | London Waterloo Platform 2 | 2 | On time |
n/a
|
See details on departure to London Waterloo | |
| 10:28 | Reading Platform 1 | 1 | On time |
n/a
|
See details on departure to Reading | |
| 10:32 | Weybridge Platform 1 | 1 | On time |
n/a
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See details on departure to Weybridge | |
| 10:37 | London Waterloo Platform 2 | 2 | On time |
n/a
|
See details on departure to London Waterloo | |
| 10:37 | Windsor & Eton Riverside Platform 1 | 1 | On time |
n/a
|
See details on departure to Windsor & Eton Riverside | |
| 10:44 | London Waterloo Platform 2 | 2 | On time |
n/a
|
See details on departure to London Waterloo | |
| 10:52 | London Waterloo Platform 2 | 2 | On time |
n/a
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See details on departure to London Waterloo | |
| 10:58 | Reading Platform 1 | 1 | On time |
n/a
|
See details on departure to Reading | |
| 11:02 | Weybridge Platform 1 | 1 | On time |
n/a
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See details on departure to Weybridge | |
| 11:07 | London Waterloo Platform 2 | 2 | On time |
n/a
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See details on departure to London Waterloo |
Usual seating availability
More info-
Many seats available
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Plenty of seats available
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Some seats available
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Only a few seats available
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Standing room only
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n/aData unavailable
Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.
To feedback on this pilot, email seats@southeasternrailway.co.uk