St Mary Cray Train Station

Address

St Mary Cray station
Sayes Court Road
St Mary Cray
BR5 2PQ

Station staff availability

Station staff availability
Mon - Sun	24 Hours

For full accessibility information at St Mary Cray, view our accessibility info below.

Ticket office availability

Ticket office availability
Mon - Fri:	06:10-19:30
Sat:	06:10-19:30
Sun:	08:15-16:40

0 Station updates

Station details

The lift on platforms 3 and 4 is out of service until further notice. The nearest station with step free access is Swanley.

Accessibility

Station Accessibility
Induction Loop	Yes
Ramp For Train Access	Yes
Accessible Ticket Machines	Yes	booking hall
Step Free Access	Yes	Category A. This station has step free access to all platforms - Access to all platforms and interchange via lifts and stairs.
Accessible Booking Office Counter	No
Wheelchairs Available	No
Accessible Toilets	No
Impaired Mobility Set Down	No

Getting to and from the station
Accessible Taxis	Yes	Accessible taxis are available to book

Staff help
Staff Help Available	Yes	Mon - Sun: 24 Hours
Assisted Travel	Yes	Assistance navigating through the station and getting on and off trains (by ramp if required) is available during station staffing hours (see Staff Help available times) . You can book assistance up to 2 hours before your journey. You can also travel without booking, just make yourself known to staff as far in advance as possible of the train you would like to get - we recommend at least 20 minutes. There are no staff on the trains that call at this station that can assist. The meeting point for assisted travel is the ticket office or you can use the help point. To request assistance through the help point (assistance point), please use the assistance button which will put you in contact with a Southeastern colleague. If you are not able to reach the platforms you can contact our Call Centre on 0800 783 4524 who can then arrange assistance. Where staff are not available at the station to assist, we have a Mobile Assistance Team who can be deployed to stations This can be arranged in advance by booking through Customer Services or by using the Help Point on the station (although inevitably there will be a delay if not booked in advance) - alternatively a taxi can be arranged, at no additional cost, to convey you to the nearest station where you can be assisted further.
Helpline Contact	Yes	0345 322 7021 or Text relay 18001 0345 322 7021 Freephone 0800 783 4524 or Text Relay 18001 0800 783 4524
Accessible Public Telephones	Yes	Public telephones are not wheelchair accessible

Station facilities

Seated Area	Yes
Passenger Information Systems	Yes	Passenger Information Systems Note: Departure Screens, Announcements,
Shops	Yes
Telephones	Yes
Toilets	Yes	Platform 1 + 2- Available during staffing hours
CCTV	Yes
Atm Machine	No
Baby Change	No
Station Buffet	No
Waiting Room	No	Heated waiting room on platform 1/2 and 3/4 Only available when staff present

Ticket buying & collection

Ticket office availability
Ticket Machine	Yes
Ticket Office Note		On way in to access trains

Smartcards
Smartcard Issued	Yes
Smartcard Validator	Yes
Smartcard Topup	Yes
Travelcard		Zone 6

Oyster Pay as you go Information
Oyster Pre Pay	Yes
Oyster Validator	Yes
Oyster Comments		Oyster cards with a pre-loaded deposit only are available from ticket office. Top-up only from self-service ticket machine(s)
Oyster Topup	Yes
Prepurchase Collection	Yes
Penalty Fares		Applicable Operators: Southeastern

Passenger services

Lost Property Contact Available	Yes	Phone number: 0345 322 7021 Website: https://www.nationalrail.co.uk/
Customer Services		This station has Secure station accreditation - For more information contact 0345 322 7021
Customer Help Points	Yes	On platform
Ticket Gate	No
Customer Services: This station has Secure station accreditation - For more information contact 0345 322 7021

Car parking

Car parking	Yes
Name: Station Car Park Operator: APCOA Parking Spaces: 31 Notes: From 5th March 2023 - new off peak evening rate (after 18:00) - £2.50 Car Parking Contact Available: No Phone number: 0330 333 9232 Website: https://www.nationalrail.co.uk/ Note: From 5th March 2023 - new off peak evening rate (after 18:00) - £2.50 Accessible Car Park Equipment: No Accessible Spaces: 3 Accessible Spaces Note: Parking is free for disabled customers displaying a valid Blue Badge in any car parking space	Daily Charge: £6.70 Weekly Charge: £29.80 Monthly Charge: £104.40

Yes

Name: Station Car Park
Operator: APCOA Parking
Spaces: 31
Notes:

From 5th March 2023 - new off peak evening rate (after 18:00) - £2.50

Car Parking Contact Available: No
Phone number: 0330 333 9232
Website: https://www.nationalrail.co.uk/
Note:

From 5th March 2023 - new off peak evening rate (after 18:00) - £2.50

Accessible Car Park Equipment: No
Accessible Spaces: 3
Accessible Spaces Note:

Parking is free for disabled customers displaying a valid Blue Badge in any car parking space

Daily Charge: £6.70
Weekly Charge: £29.80
Monthly Charge: £104.40

Cycling

Bicycle Storage
Cycle Storage Availability	No
Cycle Storage CCTV	No

Other transport

Location for Rail Replacement Services	Yes	Towards Bromley South: Bus stop SA in Chipperfield Road (what 3 words: shout.slam.odds). Towards Swanley: Bus stop SB in Chipperfield Road (what 3 words: upset.quit.asserts).
Bus Service	Yes	Information to plan your onward journey is available in a printable format here
Taxi Rank	No

Location for Rail Replacement Services

Yes

Towards Bromley South: Bus stop SA in Chipperfield Road (what 3 words: shout.slam.odds).
Towards Swanley: Bus stop SB in Chipperfield Road (what 3 words: upset.quit.asserts).

Bus Service

Yes

Information to plan your onward journey is available in a printable format here

Taxi Rank

General information

Station Operator	SE
Station Code	SMY
Staffing Level	Full Time

Live departures & arrivals for St Mary Cray

Departures

Arrivals

Live departures for St Mary Cray
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability
10:15	London Blackfriars via Herne Hill Platform 1	1	On time	n/a
10:18	Ashford International via Maidstone East Platform 2	2	10:19 1 min late
10:30	Sevenoaks Platform 2	2	On time	n/a
10:45	London Blackfriars via Herne Hill Platform 1	1	On time
10:53	London Victoria Platform 3	3	On time
11:00	Sevenoaks		On time
11:09	London Victoria		On time
11:11	Gillingham (Kent)		On time
11:15	London Blackfriars via Herne Hill		On time	n/a
11:18	Ashford International via Maidstone East		On time

Live arrivals at St Mary Cray
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability
10:15	Sevenoaks Platform 1	1	On time	n/a
10:18	London Victoria Platform 2	2	10:19 1 min late
10:30	London Blackfriars Platform 2	2	On time	n/a
10:45	Sevenoaks Platform 1	1	On time
10:52	Gillingham (Kent) Platform 3	3	On time
11:00	London Blackfriars		On time
11:09	Ashford International		On time
11:10	London Victoria		On time
11:15	Sevenoaks		On time	n/a
11:18	London Victoria		On time

Many seats available
Plenty of seats available
Some seats available
Only a few seats available
Standing room only
n/a

Data unavailable

Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.
To feedback on this pilot, email seats@southeasternrailway.co.uk

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