Southend Victoria Train Station

Address

Southend Victoria station
Victoria Avenue
Southend-on-Sea
SS2 6AZ

Station staff availability

Station staff availability
Mon - Sun	24 Hours

For full accessibility information at Southend Victoria, view our accessibility info below.

Ticket office availability

Ticket office availability
Mon - Fri:	05:30-22:00
Sat:	06:30-21:00
Sun:	06:40-22:00

0 Station updates

Station details

Accessibility

Station Accessibility
Accessible Booking Office Counter	Yes
Induction Loop	Yes
Wheelchairs Available	Yes
Ramp For Train Access	Yes
Accessible Ticket Machines	Yes
Accessible Toilets	Yes
Step Free Access	Yes	This station has step free access to all platforms. This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955 Assistance meeting point is the ticket office.
Impaired Mobility Set Down	No

Getting to and from the station
Accessible Taxis	Yes	Taxi rank at front of station

Staff help
Staff Help Available	Yes	Mon - Sun: 24 Hours Staff Help Available Note: Assistance is provided by station staff during the hours of train service operation. Booking is recommended
Assisted Travel	Yes	We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Helpline Contact	Yes	0800 028 28 78
Helpline Opening Hours	Yes	Mon - Sun: 8:00 AM to 8:00 PM
Accessible Public Telephones	No

Station facilities

Baby Change	Yes
Seated Area	Yes
Passenger Information Systems	Yes	Passenger Information Systems Note: Departure Screens, Arrival Screens, Announcements,
Shops	Yes	Mini supermarket Passport Photo Booth
Station Buffet	Yes	Coffee shop Cold drinks vending machine Food vending machine
Toilets	Yes	The toilets are located near Platform 1. The National key toilets are located near Platform 1; these toilets are operated by a radar key. The National key toilets are only all toilets including accessible (radar key) toilets are located alongside platform 1
CCTV	Yes
Atm Machine	No
Atm Machine Note: Located on concourse
Telephones	No
Waiting Room	No

Ticket buying & collection

Ticket office availability
Ticket Machine	Yes

Smartcards
Smartcard Issued	Yes
Smartcard Validator	Yes
Smartcard Topup	Yes

Oyster Pay as you go Information
Prepurchase Collection	Yes
Penalty Fares		Applicable Operators: Southeastern
Oyster Pre Pay	No
Oyster Validator	No
Oyster Topup	No

Passenger services

Website: https://www.greateranglia.co.uk/lost-property
Ticket Gate	Yes
Customer Services		Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).Closed on Christmas Day and Boxing Day.
Customer Help Points	Yes	Help points available on platforms 1 and 2
Lost Property Contact Available	No
Customer Services: Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).Closed on Christmas Day and Boxing Day.

Car parking

Car parking	Yes
Name: Station Car Park Operator: National Car Parks Ltd Spaces: 14 Car Parking Contact Available: No Phone number: Website: http://www.ncp.co.uk Accessible Car Park Equipment: Yes Accessible Spaces: 1	Daily Charge: £6.60

Cycling

Bicycle Storage
Cycle Storage Availability	Yes	Sheltered: Yes Spaces: 62 Type: Stands Location: Beside station building in secure compound Note: 86 Sheffield Stand spaces
Cycle Storage CCTV	No

Bicycle Storage

Cycle Storage Availability

Yes

Sheltered: Yes
Spaces: 62
Type: Stands
Location:

Beside station building in secure compound

Note:

86 Sheffield Stand spaces

Cycle Storage CCTV

Other transport

Location for Rail Replacement Services	Yes	Replacement transport stop on station forecourt
Bus Service	Yes	'First' and 'Arriva' operate a network of frequent local bus routes around Southend city and to nearby towns. For route maps and timetables: www.firstgroup.com/ukbus and www.arrivabus.co.uk Buy a Southend PLUSBUS ticket with your train ticket, for discount price unlimited bus travel around the town. For details: www.plusbus.info Bus stops are located directly outside the station on Queensway and also on Victoria Avenue.
Taxi Rank	No

Location for Rail Replacement Services

Yes

Replacement transport stop on station forecourt

Bus Service

Yes

'First' and 'Arriva' operate a network of frequent local bus routes around Southend city and to nearby towns. For route maps and timetables: www.firstgroup.com/ukbus and www.arrivabus.co.uk

Buy a Southend PLUSBUS ticket with your train ticket, for discount price unlimited bus travel around the town. For details: www.plusbus.info

Bus stops are located directly outside the station on Queensway and also on Victoria Avenue.

Taxi Rank

General information

Station Operator	LE
Station Code	SOV
Staffing Level	Full Time

Live departures & arrivals for Southend Victoria

Departures

Arrivals

Many seats available
Plenty of seats available
Some seats available
Only a few seats available
Standing room only
n/a

Data unavailable

Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.
To feedback on this pilot, email seats@southeasternrailway.co.uk

timetables for Southend Victoria

No timetables.

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