Southend Victoria
Ticket office
Closed now
Station details
| Station Operator: LE | |
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| Station Code: SOV |
| Staffing Level: Full Time | |
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| CCTV: Yes |
| Oyster Pre Pay | No |
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| Oyster Validator | No |
| Smartcard Issued | Yes |
| Smartcard Validator | Yes |
| Oyster Topup | No |
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| Prepurchase Collection | Yes |
| Smartcard Topup | Yes |
| Ticket Machine | Yes |
| Lost Property Contact Available | No |
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Website: Go to website |
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| Ticket Gate | Yes |
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Ticket Gate Comments: Southend Victoria station has Secure Station Acreditation |
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Customer Services: Monday-Saturday 08:00-20:00 Sunday 10:00-20:00 Bank Holidays 09:00-18:00 The hours shown are for the Customer Relations team on 0345 600 7245 (option 8). Closed on Christmas Day and Boxing Day. |
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| Customer Help Points | Yes |
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Customer Help Points Note: Help points available on platforms 1 and 2 |
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| Atm Machine | Yes |
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Atm Machine Note: Located on concourse |
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| Baby Change | Yes |
| Seated Area | Yes |
| Passenger Information Systems | Yes |
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Passenger Information Systems Note: Departure Screens, Announcements, Arrival Screens, |
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| Shops | Yes |
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Shops Note:
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| Station Buffet | Yes |
Station Buffet Note:
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| Telephones (Cards & Coins) | Yes |
| Toilets | Yes |
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Toilets Note: The toilets are located near Platform 1. The National key toilets are located near Platform 1; these toilets are operated by a radar key. The National key toilets are only all toilets including accessible (radar key) toilets are located alongside platform 1 |
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| Waiting Room | No |
| Car parking | Yes |
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Name: Station Car Park Operator: National Car Parks Ltd Spaces: 14 Annual Charge: N/A Daily Charge: £6.00 Monthly Charge: N/A Off Peak Charge: N/A Six Monthly Charge: N/A Per Hour Charge: N/A Three Monthly Charge: N/A Weekly Charge: N/A |
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| Car Parking Contact Available | No |
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Phone number: Website: Go to website |
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| Cycle Storage Availability | Yes |
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Sheltered: Yes |
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| Cycle Storage CCTV | Yes |
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| Location for Rail Replacement Services | Yes |
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Location For Rail Replacement Service Note: Replacement transport stop on station forecourt |
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| Taxi Rank | No |
| Bus Service | Yes |
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Bus Service Note: 'First' and 'Arriva' operate a network of frequent local bus routes around Southend city and to nearby towns. For route maps and timetables: www.firstgroup.com/ukbus and www.arrivabus.co.uk Buy a Southend PLUSBUS ticket with your train ticket, for discount price unlimited bus travel around the town. For details: www.plusbus.info Bus stops are located directly outside the station on Queensway and also on Victoria Avenue. |
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| Accessible Booking Office Counter | Yes |
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| Accessible Public Telephones | No |
| Accessible Toilets | Yes |
| Induction Loop | Yes |
| Wheelchairs Available | Yes |
| Ramp For Train Access | Yes |
| Step Free Access | Yes |
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Step Free Access Note: This station has step free access to all platforms. This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955 Assistance meeting point is the ticket office. |
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| Accessible Taxis | No |
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Accessible Taxis Note: Taxi rank at front of station |
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| Accessible Ticket Machines | Yes |
| Impaired Mobility Set Down | No |
| Helpline Contact | Yes |
| 0800 028 28 78 | |
| Helpline Opening Hours | Yes |
| Mon - Sun: 8:00 AM to 8:00 PM | |
| Staff Help Available | Yes |
| Mon - Fri: 5:00 AM to 11:00 PM Sat: 6:00 AM to 11:00 PM Sun: 7:00 AM to 11:00 PM |
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Staff Help Available Note: Assistance is provided by station staff during the hours of train service operation. Booking is recommended |
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Assisted Travel: We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. |
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Live departures & arrivals for Southend Victoria
| Due | Destination | Platform | Expected | Usual Seat AvailabilityUsual seat availability | Train LengthCoaches | further details |
|---|---|---|---|---|---|---|
| 14:50 | London Liverpool Street Platform 3 | 3 | On time |
n/a
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See details on departure to London Liverpool Street | |
| 15:10 | London Liverpool Street Platform 3 | 3 | On time |
n/a
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See details on departure to London Liverpool Street | |
| 15:30 | London Liverpool Street Platform 2 | 2 | On time |
n/a
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See details on departure to London Liverpool Street | |
| 15:50 | London Liverpool Street Platform 3 | 3 | On time |
n/a
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See details on departure to London Liverpool Street | |
| 16:10 | London Liverpool Street Platform 4 | 4 | On time |
n/a
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See details on departure to London Liverpool Street | |
| 16:30 | London Liverpool Street Platform 2 | 2 | On time |
n/a
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See details on departure to London Liverpool Street |
| Due | Destination | Platform | Expected | Usual Seat AvailabilityUsual seat availability | Train LengthCoaches | further details |
|---|---|---|---|---|---|---|
| 14:54 | London Liverpool Street Platform 3 | 3 | On time |
n/a
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See details on departure to London Liverpool Street | |
| 15:14 | London Liverpool Street Platform 2 | 2 | On time |
n/a
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See details on departure to London Liverpool Street | |
| 15:34 | London Liverpool Street Platform 2 | 2 | On time |
n/a
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See details on departure to London Liverpool Street | |
| 15:54 | London Liverpool Street Platform 4 | 4 | On time |
n/a
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See details on departure to London Liverpool Street | |
| 16:14 | London Liverpool Street Platform 2 | 2 | On time |
n/a
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See details on departure to London Liverpool Street | |
| 16:34 | London Liverpool Street Platform 3 | 3 | On time |
n/a
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See details on departure to London Liverpool Street |
Usual seating availability
More info-
Many seats available
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Plenty of seats available
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Some seats available
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Only a few seats available
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Standing room only
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n/aData unavailable
Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.
To feedback on this pilot, email seats@southeasternrailway.co.uk