Southend East
Ticket office
Closed now
Station details
| Station Operator: CC | |
|---|---|
| Station Code: SOE |
| Staffing Level: partTime | |
|---|---|
| CCTV: Yes |
| Oyster Pre Pay | No |
|---|---|
| Oyster Validator | No |
| Smartcard Issued | No |
| Smartcard Validator | Yes |
| Oyster Topup | No |
|---|---|
| Prepurchase Collection | Yes |
| Smartcard Topup | Yes |
| Ticket Machine | Yes |
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Penalty Fares: Applicable Operators: c2c |
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| Lost Property Contact Available | No |
|---|---|
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Phone number:
03457 44 44 22 Website: Go to website |
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| Ticket Gate | Yes |
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Customer Services: Monday - Friday, 08:00 - 20:00 Saturday, Sunday, Public Holidays: 09:00 - 16:00 Closed Christmas Day and Boxing Day 0345 744 4422 (option 3, followed by option 3) contact@c2crail.net |
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| Customer Help Points | Yes |
|---|
| Atm Machine | No |
|---|---|
| Baby Change | No |
| Seated Area | Yes |
| Passenger Information Systems | Yes |
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Passenger Information Systems Note: Departure Screens, Announcements, |
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| Shops | No |
|---|---|
| Station Buffet | Yes |
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Station Buffet Note: Platform 1 |
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| Telephones (Cards & Coins) | Yes |
| Toilets | Yes |
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Toilets Note: The toilets are located on Platform 1. The National key toilets are located on Platform 1; these toilets are operated by a RADAR key. |
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| Waiting Room | No |
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Waiting Room Note: Platform 1 |
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| Car parking | Yes |
|---|
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Name: Station Car Park Operator: Southend-on-Sea Borough Council Spaces: 207 Car Parking Contact Available: No Phone number: 01702 215 000 Website: Go to website |
Annual Charge:
Daily Charge: Monthly Charge: Off Peak Charge: Six Monthly Charge: Per Hour Charge: Three Monthly Charge: Weekly Charge: |
| Cycle Storage Availability | Yes |
|---|---|
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Sheltered: Yes |
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| Cycle Storage CCTV | Yes |
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| Location for Rail Replacement Services | Yes |
|---|---|
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Location For Rail Replacement Service Note: Bus stops on Southchurch Road, Bus Stop A (Towards Southend and London), Bus Stop B (Towards Shoeburyness) |
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| Taxi Rank | No |
| Bus Service | Yes |
|---|---|
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Bus Service Note: Information to plan your onward journey is available in a printable format here |
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| Accessible Booking Office Counter | Yes |
|---|---|
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Accessible Booking Office Counter Note: Customer Service Staff |
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| Accessible Public Telephones | No |
| Accessible Toilets | Yes |
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Accessible Toilets Note: Platform 1. This can be accessed using a radar key. |
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| Induction Loop | Yes |
| Wheelchairs Available | No |
| Ramp For Train Access | Yes |
| Step Free Access | No |
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Step Free Access Note: Step free access is only available from Ambleside Drive to platform 1 (London bound) |
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| Accessible Taxis | No |
|---|---|
| Accessible Ticket Machines | Yes |
| Impaired Mobility Set Down | No |
| Helpline Contact | Yes |
| 03457 44 44 22 | |
| Helpline Opening Hours | Yes |
| Mon - Sun: Twenty Four Hours | |
| Staff Help Available | Yes |
| Mon - Fri: 6:00 AM to 7:30 PM | |
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Assisted Travel: We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. |
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Live departures & arrivals for Southend East
| Due | Destination | Platform | Expected | Usual Seat AvailabilityUsual seat availability | Train LengthCoaches | further details |
|---|---|---|---|---|---|---|
| 04:31 | London Fenchurch Street via Basildon Platform 1 | 1 | On time |
n/a
|
See details on departure to London Fenchurch Street via Basildon | |
| 04:49 | London Fenchurch Street via Tilbury Platform 1 | 1 | On time |
n/a
|
See details on departure to London Fenchurch Street via Tilbury | |
| 05:15 | London Fenchurch Street via Basildon Platform 1 | 1 | On time |
n/a
|
See details on departure to London Fenchurch Street via Basildon | |
| 05:19 | London Fenchurch Street via Tilbury Platform 1 | 1 | On time |
n/a
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See details on departure to London Fenchurch Street via Tilbury |
| Due | Destination | Platform | Expected | Usual Seat AvailabilityUsual seat availability | Train LengthCoaches | further details |
|---|---|---|---|---|---|---|
| 04:31 | Shoeburyness Platform 1 | 1 | On time |
n/a
|
See details on departure to Shoeburyness | |
| 04:49 | Shoeburyness Platform 1 | 1 | On time |
n/a
|
See details on departure to Shoeburyness | |
| 05:15 | Shoeburyness Platform 1 | 1 | On time |
n/a
|
See details on departure to Shoeburyness | |
| 05:19 | Shoeburyness Platform 1 | 1 | On time |
n/a
|
See details on departure to Shoeburyness |
Usual seating availability
More info-
Many seats available
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Plenty of seats available
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Some seats available
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Only a few seats available
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Standing room only
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n/aData unavailable
Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.
To feedback on this pilot, email seats@southeasternrailway.co.uk