Southend East Train Station

Address

Southend East station
Ambleside Drive
Southend-on-Sea
SS1 2UP

Station staff availability

Station staff availability
Mon - Fri	06:00-19:30

For full accessibility information at Southend East, view our accessibility info below.

Ticket office availability

Ticket office availability
Mon - Fri:	05:15-18:00
Sat:	06:30-15:30
Sun:	08:00-15:15

0 Station updates

Station details

Accessibility

Station Accessibility
Accessible Booking Office Counter	Yes	Customer Service Staff
Induction Loop	Yes
Ramp For Train Access	Yes
Accessible Ticket Machines	Yes
Accessible Toilets	Yes	Platform 1. This can be accessed using a radar key.
Step Free Access	No	Step free access is only available from Ambleside Drive to platform 1 (London bound)
Wheelchairs Available	No
Impaired Mobility Set Down	No

Getting to and from the station
Accessible Taxis	No

Staff help
Staff Help Available	Yes	Mon - Fri: 6:00 AM to 7:30 PM
Assisted Travel	Yes	We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Helpline Contact	Yes	03457 44 44 22
Helpline Opening Hours	Yes	Mon - Sun: 24 Hours
Accessible Public Telephones	No

Station facilities

Seated Area	Yes
Passenger Information Systems	Yes	Passenger Information Systems Note: Departure Screens, Announcements,
Station Buffet	Yes	Platform 1
Telephones	Yes
Toilets	Yes	The toilets are located on Platform 1. The National key toilets are located on Platform 1; these toilets are operated by a RADAR key.
CCTV	Yes
Atm Machine	No
Baby Change	No
Shops	No
Waiting Room	No	Platform 1

Ticket buying & collection

Ticket office availability
Ticket Machine	Yes

Smartcards
Smartcard Validator	Yes
Smartcard Topup	Yes
Smartcard Issued	No

Oyster Pay as you go Information
Prepurchase Collection	Yes
Penalty Fares		Applicable Operators: Southeastern
Oyster Pre Pay	No
Oyster Validator	No
Oyster Topup	No

Passenger services

Phone number: 03457 44 44 22 Website: https://www.c2c-online.co.uk/help-feedback/lost-property/
Ticket Gate	Yes
Customer Services		Monday - Friday, 08:00 - 20:00Saturday, Sunday, Public Holidays: 09:00 - 16:00Closed Christmas Day and Boxing Day0345 744 4422 (option 3, followed by option 3)contact@c2crail.net
Customer Help Points	Yes
Lost Property Contact Available	No
Customer Services: Monday - Friday, 08:00 - 20:00Saturday, Sunday, Public Holidays: 09:00 - 16:00Closed Christmas Day and Boxing Day0345 744 4422 (option 3, followed by option 3)contact@c2crail.net

Car parking

Car parking	Yes
Name: Station Car Park Operator: Southend-on-Sea Borough Council Spaces: 207 Car Parking Contact Available: No Phone number: 01702 215 000 Website: http://www.southend.gov.uk/ Accessible Car Park Equipment: No

Cycling

Bicycle Storage
Cycle Storage Availability	Yes	Sheltered: Yes Spaces: 17 Type: Stands Location: Outside ticket office on platform 1 and at Riviera Drive entrance
Cycle Storage CCTV	Yes

Bicycle Storage

Cycle Storage Availability

Yes

Sheltered: Yes
Spaces: 17
Type: Stands
Location:

Outside ticket office on platform 1 and at Riviera Drive entrance

Cycle Storage CCTV

Yes

Other transport

Location for Rail Replacement Services	Yes	c2c Rail Replacement at the end of Ilfracombe Ave on Southchurch Road: Buses toward Southend/London at Bus Stop A, in front of the Car Park (W3W ///puppy.mash.pushy) Buses toward Shoeburyness at Bus Stop B, in front of HARP Charity Shop (W3W ///plots.limit.trades)
Bus Service	Yes	Information to plan your onward journey is available in a printable format here
Taxi Rank	No

Location for Rail Replacement Services

Yes

c2c Rail Replacement at the end of Ilfracombe Ave on Southchurch Road:

Buses toward Southend/London at Bus Stop A, in front of the Car Park (W3W ///puppy.mash.pushy)
Buses toward Shoeburyness at Bus Stop B, in front of HARP Charity Shop (W3W ///plots.limit.trades)

Bus Service

Yes

Information to plan your onward journey is available in a printable format here

Taxi Rank

General information

Station Operator	CC
Station Code	SOE
Staffing Level	partTime

Live departures & arrivals for Southend East

Departures

Arrivals

Live departures for Southend East
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability
00:01	Shoeburyness Platform 2	2	00:06 5 mins late	n/a
00:20	Shoeburyness Platform 2	2	On time	n/a
00:28	Shoeburyness Platform 2	2	00:30 2 mins late	n/a
00:33	Shoeburyness Platform 2	2	On time	n/a
00:58	Shoeburyness Platform 2	2	On time	n/a
01:08	Shoeburyness Platform 2	2	On time	n/a
01:32	Shoeburyness Platform 2	2	On time	n/a
23:32	London Fenchurch Street Platform 1	1	On time	n/a
23:40	Shoeburyness Platform 2	2	23:41 1 min late	n/a
23:50	Shoeburyness Platform 2	2	On time	n/a

Live arrivals at Southend East
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability
00:01	London Fenchurch Street Platform 2	2	00:06 5 mins late	n/a
00:20	London Fenchurch Street Platform 2	2	On time	n/a
00:28	London Fenchurch Street Platform 2	2	00:30 2 mins late	n/a
00:33	London Fenchurch Street Platform 2	2	On time	n/a
00:58	London Fenchurch Street Platform 2	2	On time	n/a
01:08	London Fenchurch Street Platform 2	2	On time	n/a
01:32	London Fenchurch Street Platform 2	2	On time	n/a
23:32	Shoeburyness Platform 1	1	On time	n/a
23:40	London Fenchurch Street Platform 2	2	On time	n/a
23:50	London Fenchurch Street Platform 2	2	On time	n/a

Many seats available
Plenty of seats available
Some seats available
Only a few seats available
Standing room only
n/a

Data unavailable

Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.
To feedback on this pilot, email seats@southeasternrailway.co.uk

timetables for Southend East

No timetables.

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