Small Heath

Address

Small Heath station
Golden Hillock Road
Small Heath
B10 0DP

Ticket office

Mon - Fri:	7:00 AM to 10:00 AM
Sat - Sun:	Closed

0 Station updates

Station details

General information

Station Operator: WM
Station Code: SMA

Staffing Level: partTime
CCTV: Yes

Ticket buying & collection

Oyster Pre Pay	No
Oyster Validator	No
Smartcard Issued	No
Smartcard Validator	No

Penalty Fares: Applicable Operators: Southeastern
Oyster Topup	No
Prepurchase Collection	Yes
Smartcard Topup	No
Ticket Machine	Yes
Ticket Office Note: A Permit to Travel machine is available for use when the Ticket Office is closed.

Passenger services

Website: https://www.nationalrail.co.uk/
Lost Property Contact Available	No
Customer Services: Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times:Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day.

Customer Help Points	Yes
Customer Help Points Note: On both platforms

Station facilities

Atm Machine	No
Baby Change	No
Seated Area	Yes
Passenger Information Systems	Yes
Passenger Information Systems Note: Departure Screens, Announcements,

Shops	No
Station Buffet	No
Telephones	No
Toilets	No
Toilets Note: N/A
Waiting Room	No

Car parking

Car parking	No

Cycling

Cycle Storage Availability	Yes
Sheltered: No Spaces: 4 Type: Stands Location:

Cycle Storage CCTV	No

Other transport

Location for Rail Replacement Services	Yes
Location For Rail Replacement Service Note: In the event of engineering the bus/coach will collect from: Outside station entrance
Taxi Rank	Yes
Taxi Rank Note: Small Heath (SMA) Station Heartlands 0121 773 2999 AK 0121 773 6666 Silverline 0121 772 1543

Bus Service	Yes
Bus Service Note: Information to plan your onward journey is available in a printable format here

Accessibility

Accessible Booking Office Counter	No
Induction Loop	Yes
Accessible Public Telephones	Yes
Accessible Public Telephones Note: Public telephones are not accessible
Accessible Toilets	No
Accessible Toilets Note: N/A
Wheelchairs Available	No
Ramp For Train Access	Yes
Step Free Access	No
Step Free Access Note: This station has been classified as a step-free access category C station. This means that this station does not have step-free access to any platform. More information on the step-free classification system can be found at https://www.orr.gov.uk/media/10955 The assistance meeting point is at the ticket office during 'staff help available opening times' When station staff aren't available, the assistance meeting point is on the platform where your service is due to depart. Our on-board conductors will help you onto the train, so please make sure you attract their attention as the train comes to a stop on the platform.

Accessible Taxis	Yes
Accessible Taxis Note: Accessible taxis are not available
Accessible Ticket Machines	No
Impaired Mobility Set Down	No
Impaired Mobility Set Down Note: Small forecourt area
Helpline Contact	Yes
0800 0248998
Helpline Opening Hours	Yes
Mon - Sun: 24 Hours
Staff Help Available	Yes
Mon - Fri: 7:00 AM to 10:00 AM
Staff Help Available Note: This station is staffed part time. This means that during 'staff help available opening times' your assistance will be provided by station staff. Any other time, our on-train Conductors will provide your assistance onto the train.
Assisted Travel: We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Live departures & arrivals for Small Heath

Departures

Arrivals

Live departures for Small Heath
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability	further details
06:58	Stratford-upon-Avon via Dorridge Platform 3	3	On time	n/a	See details on departure to Stratford-upon-Avon via Dorridge
07:05	Kidderminster via Birmingham & Stourbridge Jn.		On time	n/a	See details on departure to Kidderminster via Birmingham & Stourbridge Jn.
07:12	Whitlocks End via Whitlocks End		On time	n/a	See details on departure to Whitlocks End via Whitlocks End
07:35	Kidderminster via Birmingham & Stourbridge Jn.		On time	n/a	See details on departure to Kidderminster via Birmingham & Stourbridge Jn.
07:42	Stratford-upon-Avon via Whitlocks End Platform 3	3	On time	n/a	See details on departure to Stratford-upon-Avon via Whitlocks End
07:52	Worcester Foregate Street via Birmingham & Stourbridge Jn.		On time	n/a	See details on departure to Worcester Foregate Street via Birmingham & Stourbridge Jn.
07:58	Stratford-upon-Avon via Dorridge		On time	n/a	See details on departure to Stratford-upon-Avon via Dorridge
08:05	Kidderminster via Birmingham & Stourbridge Jn.		On time	n/a	See details on departure to Kidderminster via Birmingham & Stourbridge Jn.
08:12	Whitlocks End via Whitlocks End		On time	n/a	See details on departure to Whitlocks End via Whitlocks End
08:35	Kidderminster via Birmingham & Stourbridge Jn.		On time	n/a	See details on departure to Kidderminster via Birmingham & Stourbridge Jn.

Live arrivals at Small Heath
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability	further details
06:58	Kidderminster Platform 3	3	On time	n/a	See details on departure to Kidderminster
07:05	Whitlocks End		On time	n/a	See details on departure to Whitlocks End
07:12	Kidderminster		On time	n/a	See details on departure to Kidderminster
07:35	Stratford-upon-Avon		On time	n/a	See details on departure to Stratford-upon-Avon
07:42	Stourbridge Junction Platform 3	3	On time	n/a	See details on departure to Stourbridge Junction
07:51	Stratford-upon-Avon		On time	n/a	See details on departure to Stratford-upon-Avon
07:58	Worcester Shrub Hill		On time	n/a	See details on departure to Worcester Shrub Hill
08:05	Whitlocks End		On time	n/a	See details on departure to Whitlocks End
08:12	Kidderminster		On time	n/a	See details on departure to Kidderminster
08:35	Stratford-upon-Avon		On time	n/a	See details on departure to Stratford-upon-Avon

Many seats available
Plenty of seats available
Some seats available
Only a few seats available
Standing room only
n/a

Data unavailable

Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.
To feedback on this pilot, email seats@southeasternrailway.co.uk

timetables for Small Heath

No timetables.

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