Shortlands
Ticket office
Closed now
| Mon - Fri: | 6:10 AM to 7:30 PM |
|---|---|
| Sat: | 6:10 AM to 7:30 PM |
| Sun: | 8:10 AM to 3:40 PM |
Station details
General information
| Station Operator: SE | |
| Station Code: SRT |
| Staffing Level: Full Time | |
| CCTV: Yes |
Ticket buying & collection
| True | Oyster Pre Pay |
| True | Oyster Validator |
| False | Smartcard Issued |
| False | Smartcard Validator |
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Travelcard: Zone 4 |
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| Oyster Comments: Oyster cards with a pre-loaded deposit only are available from ticket office. Top-up only from self-service ticket machine(s) |
| True | Oyster Topup |
| True | Prepurchase Collection |
| True | Smartcard Topup |
| True | Ticket Machine |
| Penalty Fares: Applicable Operators: Southeastern |
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Ticket Office Note: On way in to access trains |
Passenger services
| False> | Lost Property Contact Available |
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Phone number:
0345 322 7021 Website: Go to website |
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| False | Ticket Gate |
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Customer Services: 0345 322 7021 |
| False> | Left Luggage Contact Available |
| True | Customer Help Points |
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Customer Help Points Note: On platform |
Station facilities
| True> | Atm Machine |
| True | Baby Change |
| False | Bureau De Change |
| False | Post Box |
| True | Seated Area |
| False | First Class Lounge |
| False | Shops |
| False | Showers |
| True | Station Buffet |
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Station Buffet Note: Coffee kiosk |
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| True | Telephones (Cards & Coins) |
| True | Toilets |
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Toilets Note: Platform 1 + 2 |
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| False | Tourist Information Office |
| False | Trolleys |
| False | WebKiosk |
| False | WiFi |
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Wifi Note: Find WiFi Hotspots around Shortlands station |
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| True | Waiting Room |
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Waiting Room Note: platform 1/2 and 3/4 |
Car parking
| true | Car parking |
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Name: Station Car Park Operator: Indigo Park Solutions UK Limited Spaces: 39 Annual Charge: £970.90 Daily Charge: £5.70 Monthly Charge: £89.70 Off Peak Charge: £5.10 Six Monthly Charge: £537.40 Per Hour Charge: N/A Three Monthly Charge: £267.70 Weekly Charge: £25.50 |
| False | Car Parking Contact Available |
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Phone number: 03301 235 247 Website: Go to website Note: For more information, visit www.southeasternrailway.co.uk/carparks or uk.parkindigo.com/en/southeastern-railway |
Cycling
| True | Cycle Storage Availability |
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Sheltered: Yes |
| False | Cycle Storage CCTV |
Other transport
| False | Taxi Rank |
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| False | Car Hire |
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| False | Airport |
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| False | Metro |
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| True | Bus Service |
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Bus Service Note: Information to plan your onward journey is available in a printable format here |
Accessibility
| False | Accessible Booking Office Counter |
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| False | Accessible Public Telephones |
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Accessible Public Telephones Note: Public telephones are not wheelchair accessible |
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| True | National Key Toilets |
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National Key Toilets Note: Platforms 1/2 |
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| True | Induction Loop |
| False | Wheelchairs Available |
| True | Ramp For Train Access |
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| False | Step Free Access |
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Step Free Access Note: Steps to all platforms. |
| False | Accessible Taxis |
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Accessible Taxis Note: Accessible taxis are available to book |
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| True | Accessible Ticket Machines |
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Accessible Ticket Machines Note: station forecourt |
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| True | Impaired Mobility Set Down |
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