Shanklin
Ticket office
Unstaffed
Station details
| Station Operator: IL | |
|---|---|
| Station Code: SHN |
| Staffing Level: unstaffed | |
|---|---|
| CCTV: Yes |
| Oyster Pre Pay | No |
|---|---|
| Oyster Validator | No |
| Smartcard Issued | No |
| Smartcard Validator | Yes |
| Oyster Topup | No |
|---|---|
| Prepurchase Collection | Yes |
| Smartcard Topup | Yes |
| Ticket Machine | Yes |
| Lost Property Contact Available | No |
|---|---|
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Website: Go to website |
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Customer Services: Please contact the Customer Service Department on 0345 6000 650 |
|
| Customer Help Points | Yes |
|---|
| Atm Machine | No |
|---|---|
| Baby Change | No |
| Seated Area | Yes |
| Passenger Information Systems | Yes |
|
Passenger Information Systems Note: |
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| Shops | Yes |
|---|---|
| Station Buffet | Yes |
| Telephones (Cards & Coins) | Yes |
| Toilets | Yes |
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Toilets Note: Toilets located in the Ticket Office. |
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| Waiting Room | No |
| Car parking | Yes |
|---|---|
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Name: Station Car Park Operator: Spaces: 50 Annual Charge: £340.00 Daily Charge: £2.00 Monthly Charge: £30.00 Off Peak Charge: N/A Six Monthly Charge: N/A Per Hour Charge: N/A Three Monthly Charge: £90.00 Weekly Charge: £10.00 |
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| Car Parking Contact Available | No |
|---|---|
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Phone number: Website: Go to website |
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| Cycle Storage Availability | Yes |
|---|---|
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Sheltered: Yes |
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| Cycle Storage CCTV | No |
|---|
| Location for Rail Replacement Services | Yes |
|---|---|
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Location For Rail Replacement Service Note: Front of station |
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| Taxi Rank | Yes |
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Taxi Rank Note: Redline Taxis - 01983 404444 |
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| Bus Service | Yes |
|---|---|
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Bus Service Note: Information to plan your onward journey is available in a printable format here |
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| Accessible Booking Office Counter | No |
|---|---|
| Accessible Public Telephones | No |
| Accessible Toilets | Yes |
| Induction Loop | Yes |
| Wheelchairs Available | No |
| Ramp For Train Access | No |
| Step Free Access | Yes |
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Step Free Access Note: Step-free access category A Level access to platform via Booking Hall or side gate This station does not have any Customer Information Screens or a PA system to announce train services from this station. |
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| Accessible Taxis | No |
|---|---|
| Accessible Ticket Machines | No |
| Impaired Mobility Set Down | Yes |
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Impaired Mobility Set Down Note: At front of station |
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| Helpline Contact | Yes |
| Staff Help Available | No |
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Assisted Travel: Assistance is available to customers boarding and alighting trains, at all times trains are running. At this station assistance is provided by the Guard on board the train. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - our staff will do their best to assist you onto your preferred train. You can use our 24 hour Assisted Boarding Points service via WhatsApp or Telephone: 0800 528 6599. More information here: here Only boarding/alighting assistance is available from the guard. If more help is required through the station, please contact our Assisted Travel team on 0800 528 2100. Meeting point for assistance - Assisted Boarding Point on platforms. A ramp to board the train is available at all times, both for pre-booked and Turn Up and Go assistance. |
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Live departures & arrivals for Shanklin
| Due | Destination | Platform | Expected | Usual Seat AvailabilityUsual seat availability | Train LengthCoaches | further details |
|---|---|---|---|---|---|---|
| 16:16 | Ryde Pier Head Platform 1 | 1 | On time |
n/a
|
See details on departure to Ryde Pier Head | |
| 16:48 | Ryde Esplanade Platform 1 | 1 | On time |
n/a
|
See details on departure to Ryde Esplanade | |
| 17:15 | Ryde Pier Head Platform 1 | 1 | On time |
n/a
|
See details on departure to Ryde Pier Head | |
| 17:48 | Ryde Esplanade Platform 1 | 1 | On time |
n/a
|
See details on departure to Ryde Esplanade |
| Due | Destination | Platform | Expected | Usual Seat AvailabilityUsual seat availability | Train LengthCoaches | further details |
|---|---|---|---|---|---|---|
| 16:10 | Ryde Pier Head Platform 1 | 1 | On time |
n/a
|
See details on departure to Ryde Pier Head | |
| 16:38 | Ryde Esplanade Platform 1 | 1 | On time |
n/a
|
See details on departure to Ryde Esplanade | |
| 17:10 | Ryde Pier Head Platform 1 | 1 | On time |
n/a
|
See details on departure to Ryde Pier Head | |
| 17:37 | Ryde Esplanade Platform 1 | 1 | On time |
n/a
|
See details on departure to Ryde Esplanade |
Usual seating availability
More info-
Many seats available
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Plenty of seats available
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Some seats available
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Only a few seats available
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Standing room only
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n/aData unavailable
Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.
To feedback on this pilot, email seats@southeasternrailway.co.uk