Runcorn East Train Station

Address

Runcorn East station
Barnfield Avenue
Runcorn
WA7 6EP

Station staff availability

Staff Help Available Note:

There are no platform staff available at this station. Assistance will be provided by the Conductor on the train.

Ticket office availability

Ticket office availability
Mon - Fri:	07:00-12:00
Sat:	08:00-13:15
Sun:	Closed

0 Station updates

Station details

Accessibility

Station Accessibility
Accessible Booking Office Counter	Yes
Induction Loop	Yes
Ramp For Train Access	Yes
Accessible Ticket Machines	Yes	The ticket machine(s) do not accept cash. Payment is by major debit and credit cards only. Ticket machines have touchscreen controls.
Step Free Access	No	Category B2. Step free access to Platform 1 (to Chester) via a ramp with handrails and a steep gradient. Step free access to Platform 2 (to Manchester) via a ramp with handrails and a steep gradient. Access between both platforms is via a footbridge.
Impaired Mobility Set Down	Yes
Wheelchairs Available	No
Accessible Toilets	No

Getting to and from the station
Accessible Taxis	No

Staff help
Staff Help Available	Yes	Staff Help Available Note: There are no platform staff available at this station. Assistance will be provided by the Conductor on the train.
Assisted Travel	Yes	We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Helpline Contact	Yes	03333 211202
Helpline Opening Hours	Yes	Mon - Sun: 8:00 AM to 8:00 PM
Accessible Public Telephones	Yes	Located outside the ticket office on the wall

Station facilities

Seated Area	Yes
Passenger Information Systems	Yes	Passenger Information Systems Note: Departure Screens, Arrival Screens, Announcements,
CCTV	Yes
Atm Machine	No
Baby Change	No
Shops	No
Station Buffet	No
Telephones	No
Toilets	No
Waiting Room	No

Ticket buying & collection

Ticket office availability
Ticket Machine	Yes
Ticket Office Note		Located at the main entrance.

Smartcards
Smartcard Issued	No
Smartcard Validator	No
Smartcard Topup	No

Oyster Pay as you go Information
Prepurchase Collection	Yes
Penalty Fares		Applicable Operators: Southeastern
Oyster Pre Pay	No
Oyster Validator	No
Oyster Topup	No

Passenger services

Lost Property Contact Available	Yes	Phone number: 03333 211 202 Website: https://www.nationalrail.co.uk/
Customer Services		Contact our Customer Relations team directly via the Transport for Wales Website.
Customer Help Points	Yes
Ticket Gate	No
Customer Services: Contact our Customer Relations team directly via the Transport for Wales Website.

Car parking

Car parking	Yes
Name: Station Car Park Operator: Local Authority Spaces: 50 Car Parking Contact Available: No Phone number: 03333211202 Website: https://www.nationalrail.co.uk/ Accessible Car Park Equipment: Yes

Cycling

Bicycle Storage
Cycle Storage Availability	Yes	Sheltered: Yes Spaces: 16 Type: Stands Location: A total of 16 spaces are provided at the station in two locations. Both platforms have a joint waiting/cycle shelter in which there are 4 Sheffield stands providing parking for up to 16 bicycles.
Cycle Storage CCTV	Yes

Bicycle Storage

Cycle Storage Availability

Yes

Sheltered: Yes
Spaces: 16
Type: Stands
Location:

A total of 16 spaces are provided at the station in two locations. Both platforms have a joint waiting/cycle shelter in which there are 4 Sheffield stands providing parking for up to 16 bicycles.

Cycle Storage CCTV

Yes

Other transport

Location for Rail Replacement Services	Yes	The rail replacement bus stop is on the main road near the station car park.
Bus Service	Yes	The nearest bus stops are: From the ticket office walk up the steps apx 50m to main road or take footbridge by station entrance, walk approx 75m.
Taxi Rank	No

Location for Rail Replacement Services

Yes

The rail replacement bus stop is on the main road near the station car park.

Bus Service

Yes

The nearest bus stops are:

From the ticket office walk up the steps apx 50m to main road or take footbridge by station entrance, walk approx 75m.

Taxi Rank

General information

Station Operator	AW
Station Code	RUE
Staffing Level	partTime

Live departures & arrivals for Runcorn East

Departures

Arrivals

Many seats available
Plenty of seats available
Some seats available
Only a few seats available
Standing room only
n/a

Data unavailable

Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.
To feedback on this pilot, email seats@southeasternrailway.co.uk

timetables for Runcorn East

No timetables.

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