Rugeley Trent Valley
Ticket office
Closed now
Station details
| Station Operator: WM | |
| Station Code: RGL |
| Staffing Level: unstaffed | |
| CCTV: Yes |
| Oyster Pre Pay | No |
| Oyster Validator | No |
| Smartcard Issued | No |
| Smartcard Validator | No |
| Oyster Topup | No |
| Prepurchase Collection | Yes |
| Smartcard Topup | No |
| Ticket Machine | Yes |
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Ticket Office Note: A Ticket Vending Machine is located at the station entrance. |
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| Lost Property Contact Available | No |
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Website: Go to website |
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Customer Services: Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times: Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day. **Rugeley trenmt Valley Station is accredited by the Secure Station Scheme** |
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| Customer Help Points | Yes |
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Customer Help Points Note: On both platforms |
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| Atm Machine | No |
| Baby Change | No |
| Seated Area | Yes |
| Passenger Information Systems | Yes |
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Passenger Information Systems Note: Departure Screens, Announcements, |
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| Shops | No |
| Station Buffet | No |
| Telephones (Cards & Coins) | No |
| Toilets | No |
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Toilets Note: N/A |
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| Waiting Room | No |
| Car parking | Yes |
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Name: Station Car Park Operator: Indigo Spaces: 24 Annual Charge: £615.00 Daily Charge: £6.00 Monthly Charge: £72.00 Off Peak Charge: N/A Six Monthly Charge: N/A Per Hour Charge: N/A Three Monthly Charge: N/A Weekly Charge: £22.50 |
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| Car Parking Contact Available | No |
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Phone number: 0330 1235 247 Website: Go to website Note: Car parking charges will apply at this station from 19th January 2015. Until then parking is free. |
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| Cycle Storage Availability | Yes |
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Sheltered: No |
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| Cycle Storage CCTV | Yes |
| Location for Rail Replacement Services | Yes |
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Location For Rail Replacement Service Note: In the event of engineering the bus/coach will collect from: In station car park alongside station entrance |
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| Taxi Rank | Yes |
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Taxi Rank Note: Rugeley Trent Valley (RGL) Station Aline 01889 577774 Chase 01889 584548 60/61 01889 586061 |
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| Bus Service | Yes |
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Bus Service Note: Information to plan your onward journey is available in a printable format here |
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| Accessible Booking Office Counter | No |
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Accessible Booking Office Counter Note: None |
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| Accessible Public Telephones | No |
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Accessible Public Telephones Note: Public telephones are not accessible |
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| Accessible Toilets | No |
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Accessible Toilets Note: N/A |
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| Induction Loop | Yes |
| Wheelchairs Available | No |
| Ramp For Train Access | Yes |
| Step Free Access | No |
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Step Free Access Note: Step-free access to platform 3 via short slope. 30 steps up to footbridge then 30 steps down to platforms 1 and 2 (island). No step free access to island platform. |
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| Accessible Taxis | No |
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Accessible Taxis Note: Accessible taxis are not available |
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| Accessible Ticket Machines | Yes |
| Impaired Mobility Set Down | Yes |
| Helpline Contact | Yes |
| 0800 0248998 | |
| Helpline Opening Hours | Yes |
| Mon - Sun: 8:00 AM to 10:00 PM | |
| Staff Help Available | No |
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Staff Help Available Note: This station is unstaffed. All of our trains have ramps on board that our conductors are trained to use. |
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Assisted Travel: If you are travelling on West Midlands Railway or London Northwestern Railway services only, you can book assistance up to 4 hours ahead for journeys on the same day, providing this is done during our contact centre hours (8am - 10pm daily). To make a Passenger Assist booking with other train operators, including seat reservations, please contact us up to 6 hours ahead for journeys on the same day. If your booking is made online outside of these hours, this will be processed as soon as possible when our contact centre opens. Don't forget you can always simply 'turn up and go' without booking, if you know that the station you are using is accessible to you. This means you can still travel if you have made an online booking that has not been confirmed, and we will do our best to help you on the day. Please note that other train operating companies may have different contact centre hours for booking assistance. |
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Live departures & arrivals for Rugeley Trent Valley
| Due | Destination | Platform | Expected | Usual Seat AvailabilityUsual seat availability | Train LengthCoaches | further details |
|---|---|---|---|---|---|---|
| 16:42 | Birmingham New Street Platform 1 | 1 | On time |
n/a
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See details on departure to Birmingham New Street | |
| 16:46 | London Euston Platform 3 | 3 | On time |
n/a
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See details on departure to London Euston | |
| 17:29 | Crewe Platform 2 | 2 | On time |
n/a
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See details on departure to Crewe | |
| 17:46 | Birmingham New Street Platform 1 | 1 | On time |
n/a
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See details on departure to Birmingham New Street | |
| 17:46 | London Euston Platform 3 | 3 | On time |
n/a
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See details on departure to London Euston | |
| 18:26 | Crewe Platform | On time |
n/a
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See details on departure to Crewe |
| Due | Destination | Platform | Expected | Usual Seat AvailabilityUsual seat availability | Train LengthCoaches | further details |
|---|---|---|---|---|---|---|
| 16:33 | Birmingham New Street Platform 1 | 1 | 16:40 7 mins late |
n/a
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See details on departure to Birmingham New Street | |
| 16:46 | Crewe Platform 3 | 3 | On time |
n/a
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See details on departure to Crewe | |
| 17:28 | London Euston Platform 2 | 2 | On time |
n/a
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See details on departure to London Euston | |
| 17:37 | Birmingham New Street Platform 1 | 1 | On time |
n/a
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See details on departure to Birmingham New Street | |
| 17:46 | Crewe Platform 3 | 3 | On time |
n/a
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See details on departure to Crewe | |
| 18:26 | London Euston Platform | On time |
n/a
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See details on departure to London Euston |
Usual seating availability
More info-
Many seats available
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Plenty of seats available
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Some seats available
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Only a few seats available
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Standing room only
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n/aData unavailable
Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.
To feedback on this pilot, email seats@southeasternrailway.co.uk