Romford Train Station

Address

Romford station
South Street
Romford
RM1 1SX

Station staff availability

Staff Help Available Note:

Staff are available to assist from the first to last train.

Ticket office availability

Ticket office availability
Mon - Fri:	06:00-20:00
Sat:	06:15-20:00
Sun:	07:10-20:10

0 Station updates

Station details

Accessibility

Station Accessibility
Accessible Booking Office Counter	Yes
Induction Loop	Yes
Wheelchairs Available	Yes
Ramp For Train Access	Yes
Accessible Ticket Machines	Yes	Accessible ticket machines are located within the stations ticket hall. The ticket machines are accessible via the stations main entrance.
Accessible Toilets	Yes	An accessible toilet is located on platform 4 and platform 5.
Step Free Access	No	Accessibility Category B1. This station has step-free access to all platforms. For access to Platform 1&2, take Lift to subway and use accessible ramps to the platform. The ramps leading from the subway to the platforms are fairly steep. Staff ramp assistance is always available. Accessible seating is available on platforms 1,2,4 and 5 Wheelchairs available from first to last train.
Impaired Mobility Set Down	No

Getting to and from the station
Accessible Taxis	No

Staff help
Staff Help Available	Yes	Staff Help Available Note: Staff are available to assist from the first to last train.
Assisted Travel	Yes	We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please Click Passenger Assist \| National Rail We operate Turn Up and Go and pre-booked assistance at this station. Please speak to a member of staff for any assistance.
Helpline Contact	Yes	0343 222 1234
Accessible Public Telephones	No

Station facilities

Seated Area	Yes
Passenger Information Systems	Yes	Passenger Information Systems Note: Departure Screens, Announcements,
Station Buffet	Yes	Coffee kiosk platform 4
Toilets	Yes	Male and Female toilets are located inside the waiting room on platform 4. Radar key operated accessible toilets are located on platforms 4 & 5.
CCTV	Yes
Atm Machine	No
Baby Change	No
Shops	No
Telephones	No
Waiting Room	No	An accessible, heated waiting room is located on Platform 4. The waiting room is open from first to last train.

Ticket buying & collection

Ticket office availability
Ticket Machine	Yes

Smartcards
Smartcard Validator	Yes
Travelcard		Zone 6
Smartcard Issued	No
Smartcard Topup	No

Oyster Pay as you go Information
Oyster Pre Pay	Yes
Oyster Validator	Yes
Oyster Comments		Oyster cards can only be purchased at the ticket machine. Zone 6
Oyster Topup	Yes
Prepurchase Collection	Yes
Penalty Fares		Applicable Operators: Southeastern

Passenger services

Lost Property Contact Available	Yes	Website: https://www.tfl.gov.uk/forms/12411.aspx
Ticket Gate	Yes
Customer Services		Please call our Customer Services Centre on 0343 222 1234 (Service and network charges may apply. Click here for details)
Customer Help Points	Yes	Visual and audible customer information is available via customer Information Screens (CIS), public announcements (PA) and staff at this station.
Customer Services: Please call our Customer Services Centre on 0343 222 1234 (Service and network charges may apply. Click here for details)

Car parking

Car parking	No

Cycling

Bicycle Storage
Cycle Storage CCTV	Yes
Cycle Storage Availability	No

Other transport

Location for Rail Replacement Services	Yes	Rail replacement bus services will depart from: Atlanta Boulevard for both Westbound and Eastbound services
Bus Service	Yes	Transport for London buses operate from outside the station Information to plan your onward journey is available in a printable format - Click here for map
Taxi Rank	No

Location for Rail Replacement Services

Yes

Rail replacement bus services will depart from:

Atlanta Boulevard for both Westbound and Eastbound services

Bus Service

Yes

Transport for London buses operate from outside the station

Information to plan your onward journey is available in a printable format - Click here for map

Taxi Rank

General information

Station Operator	XR
Station Code	RMF
Staffing Level	Full Time

Live departures & arrivals for Romford

Departures

Arrivals

Live departures for Romford
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability
00:01	Shenfield Platform 5	5	On time
00:10	London Liverpool Street Platform 4	4	On time
00:11	Shenfield Platform 5	5	On time
22:20	London Paddington		Cancelled
This service has been cancelled because of a points failure
22:24	Shenfield Platform 5	5	On time
22:28	Southend Victoria Platform 3	3	On time	n/a
22:30	London Paddington Platform 4	4	22:31 1 min late
22:31	Shenfield Platform 5	5	22:36 5 mins late
22:40	Heathrow Airport T4 Platform 4	4	On time
22:41	Shenfield Platform 5	5	On time

Live arrivals at Romford
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability
00:01	Heathrow Airport T4 Platform 5	5	On time
00:09	Shenfield Platform 4	4	On time
00:11	London Paddington Platform 5	5	On time
22:19	Shenfield		Cancelled
This service has been cancelled because of a points failure
22:24	London Paddington Platform 5	5	On time
22:28	London Liverpool Street Platform 3	3	On time	n/a
22:29	Shenfield Platform 4	4	22:30 1 min late
22:31	Heathrow Airport T5 Platform 5	5	22:35 4 mins late
22:39	Shenfield Platform 4	4	On time
22:41	London Paddington Platform 5	5	On time

Many seats available
Plenty of seats available
Some seats available
Only a few seats available
Standing room only
n/a

Data unavailable

Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.
To feedback on this pilot, email seats@southeasternrailway.co.uk

timetables for Romford

No timetables.

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