Rochester
Ticket office
Closed now
Station details
| Station Operator: SE | |
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| Station Code: RTR |
| Staffing Level: partTime | |
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| CCTV: Yes |
| Oyster Pre Pay | No |
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| Oyster Validator | No |
| Smartcard Issued | Yes |
| Smartcard Validator | Yes |
| Oyster Topup | No |
|---|---|
| Prepurchase Collection | Yes |
| Smartcard Topup | Yes |
| Ticket Machine | Yes |
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Penalty Fares: Applicable Operators: Southeastern |
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Ticket Office Note: On way in to access trains from the car park |
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| Lost Property Contact Available | Yes |
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Phone number:
0345 322 7021 Website: Go to website |
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| Ticket Gate | Yes |
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Customer Services: This station has Secure station accreditation - For more information contact 0345 322 7021 |
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| Customer Help Points | Yes |
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Customer Help Points Note: On platform |
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| Atm Machine | Yes |
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| Baby Change | Yes |
| Seated Area | Yes |
| Passenger Information Systems | Yes |
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Passenger Information Systems Note: Departure Screens, Announcements, |
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| Shops | Yes |
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Shops Note: newspapers |
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| Station Buffet | Yes |
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Station Buffet Note: Coffee shop |
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| Telephones (Cards & Coins) | Yes |
| Toilets | Yes |
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Toilets Note: Booking Hall- Available during staffing hours |
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| Waiting Room | No |
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Waiting Room Note: in booking hall only available when staff are present |
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| Car parking | No |
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| Cycle Storage Availability | Yes |
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Sheltered: Yes |
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| Cycle Storage CCTV | No |
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| Location for Rail Replacement Services | Yes |
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Location For Rail Replacement Service Note: Towards Gillingham: Bus stop on the station side of Corporation Street. Towards Strood: Bus stop on the opposite side of Corporation Street. |
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| Taxi Rank | No |
| Bus Service | Yes |
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Bus Service Note: Information to plan your onward journey is available in a printable format here |
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| Accessible Booking Office Counter | Yes |
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Accessible Booking Office Counter Note: There are standing height and wheelchair height ticket counters available. |
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| Accessible Public Telephones | No |
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Accessible Public Telephones Note: Public telephones are not wheelchair accessible |
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| Accessible Toilets | Yes |
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Accessible Toilets Note: Booking Hall- Available during staffing hours |
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| Induction Loop | Yes |
| Wheelchairs Available | Yes |
| Ramp For Train Access | Yes |
| Step Free Access | Yes |
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Step Free Access Note: This station has step free access to all platforms - Step free access to booking hall from front of station. Step free access via lift in the subway to platform 1 for services towards London. Step free access to platform 2/3 for services away from London via lift from the subway. Stepped access to all platforms via staircases from subway. |
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| Accessible Taxis | No |
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Accessible Taxis Note: Accessible taxis are available to book |
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| Accessible Ticket Machines | Yes |
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Accessible Ticket Machines Note: booking hall in subway |
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| Impaired Mobility Set Down | No |
| Helpline Contact | Yes |
| 0345 322 7021 or Text relay 18001 0345 322 7021 Freephone 0800 783 4524 or Text Relay 18001 0800 783 4524 | |
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Helpline Contact Note: *Helpline closed on Christmas Day |
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| Staff Help Available | Yes |
| Mon - Fri: Twenty Four Hours Sat: Twenty Four Hours Sun: Twenty Four Hours |
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Staff Help Available Note: Assistance/Help available from station staff from First to Last trains. |
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Assisted Travel: Assistance navigating through the station and getting on and off trains (by ramp if required) is available all the time trains are running. You can now book assistance up to 6 hours before your journey. You can also travel without booking, just make yourself known to staff as far in advance as possible of the train you would like to get - we recommend at least 20 minutes. The meeting point for assisted travel is the gateline in the booking hall, or if unstaffed, the ticket office or you can use the help point. |
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Live departures & arrivals for Rochester
| Due | Destination | Platform | Expected | Usual Seat AvailabilityUsual seat availability | Train LengthCoaches | further details |
|---|---|---|---|---|---|---|
| 05:35 | London Victoria Platform 1 | 1 | On time |
n/a
|
See details on departure to London Victoria | |
| 05:44 | Luton Platform 1 | 1 | On time |
n/a
|
See details on departure to Luton | |
| 05:48 | London Cannon Street Platform 1 | 1 | On time |
n/a
|
See details on departure to London Cannon Street | |
| 05:53 | London Victoria Platform 1 | 1 | On time |
n/a
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See details on departure to London Victoria | |
| 05:58 | London St Pancras (Intl) Platform 1 | 1 | On time |
n/a
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See details on departure to London St Pancras (Intl) | |
| 06:03 | London Charing Cross via Dartford & Sidcup Platform 1 | 1 | On time |
n/a
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See details on departure to London Charing Cross via Dartford & Sidcup | |
| 06:08 | London Victoria Platform 1 | 1 | On time |
n/a
|
See details on departure to London Victoria | |
| 06:14 | Luton Platform | On time |
n/a
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See details on departure to Luton | ||
| 06:18 | London Cannon Street Platform | On time |
n/a
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See details on departure to London Cannon Street | ||
| 06:21 | London Victoria Platform | On time |
|
See details on departure to London Victoria |
| Due | Destination | Platform | Expected | Usual Seat AvailabilityUsual seat availability | Train LengthCoaches | further details |
|---|---|---|---|---|---|---|
| 05:34 | Ramsgate Platform 1 | 1 | On time |
n/a
|
See details on departure to Ramsgate | |
| 05:43 | Rainham (Kent) Platform 1 | 1 | On time |
n/a
|
See details on departure to Rainham (Kent) | |
| 05:48 | Gillingham (Kent) Platform 1 | 1 | On time |
n/a
|
See details on departure to Gillingham (Kent) | |
| 05:52 | Gillingham (Kent) Platform 1 | 1 | On time |
n/a
|
See details on departure to Gillingham (Kent) | |
| 05:57 | Faversham Platform 1 | 1 | On time |
n/a
|
See details on departure to Faversham | |
| 06:02 | Gillingham (Kent) Platform 1 | 1 | On time |
n/a
|
See details on departure to Gillingham (Kent) | |
| 06:07 | Dover Priory Platform 1 | 1 | On time |
n/a
|
See details on departure to Dover Priory | |
| 06:13 | Rainham (Kent) Platform | On time |
n/a
|
See details on departure to Rainham (Kent) | ||
| 06:17 | Faversham Platform | On time |
n/a
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See details on departure to Faversham | ||
| 06:21 | Gillingham (Kent) Platform | On time |
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See details on departure to Gillingham (Kent) |
Usual seating availability
More info-
Many seats available
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Plenty of seats available
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Some seats available
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Only a few seats available
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Standing room only
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n/aData unavailable
Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.
To feedback on this pilot, email seats@southeasternrailway.co.uk