Riddlesdown
Ticket office
Closed now
Station details
| Station Operator: SN | |
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| Station Code: RDD |
| Staffing Level: partTime | |
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| CCTV: Yes |
| Oyster Pre Pay | No |
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| Oyster Validator | Yes |
| Smartcard Issued | Yes |
| Smartcard Validator | Yes |
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Travelcard: Zone 6 |
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Oyster Comments: Oyster top-up is only available from the self-service ticket machine. Oyster Cards cannot be purchased at this station. |
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| Oyster Topup | Yes |
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| Prepurchase Collection | Yes |
| Smartcard Topup | No |
| Ticket Machine | Yes |
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Penalty Fares: Applicable Operators: Southern, Thameslink |
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| Lost Property Contact Available | Yes |
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Website: Go to website |
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| Customer Help Points | Yes |
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| Atm Machine | No |
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| Baby Change | No |
| Seated Area | Yes |
| Passenger Information Systems | Yes |
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Passenger Information Systems Note: Departure Screens, Announcements, |
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| Shops | No |
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| Station Buffet | No |
| Telephones | No |
| Toilets | Yes |
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Toilets Note: Platform 1, Waiting room |
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| Waiting Room | No |
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Waiting Room Note: There are covered waiting areas on both platforms and a heated area on platform 1 |
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| Car parking | No |
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| Cycle Storage Availability | Yes |
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Sheltered: Yes |
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| Cycle Storage CCTV | Yes |
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| Location for Rail Replacement Services | Yes |
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Location For Rail Replacement Service Note: Rail replacement bus stop locations are shown in the 'Getting to and from the station' section under 'onward travel'. |
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| Taxi Rank | Yes |
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Taxi Rank Note: NO |
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| Bus Service | Yes |
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Bus Service Note: Information to plan your onward journey is available in a printable format here. |
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| Accessible Booking Office Counter | No |
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| Accessible Public Telephones | No |
| Accessible Toilets | No |
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Accessible Toilets Note: No |
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| Induction Loop | Yes |
| Wheelchairs Available | No |
| Ramp For Train Access | Yes |
| Step Free Access | Yes |
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Step Free Access Note: This is a Category B2 station: Step-free access to platforms via long and steep ramps (over 1:10 gradient). Assistance Meeting Point is on platform 1 next to the Help Point under the canopy. |
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| Accessible Taxis | No |
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| Accessible Ticket Machines | Yes |
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Accessible Ticket Machines Note: All Southern ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be so please check the station access note for further details |
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| Impaired Mobility Set Down | No |
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Impaired Mobility Set Down Note: No dedicated area |
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| Helpline Contact | Yes |
| If you require assistance on your journey, please contact our assisted travel helpline to discuss your requirements on: Email - comments@southernrailway.com | Phone - 0800 138 1016 | Textphone - 0800 138 1018 | |
| Helpline Opening Hours | Yes |
| Mon - Sun: Twenty Four Hours | |
| Staff Help Available | Yes |
| Mon - Fri: 6:10 AM to 12:45 PM Sat: 7:25 AM to 2:00 PM Sun: Unavailable |
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Staff Help Available Note: A staff-operated ramp is required for step-free access between train and platform at this station. Station staff are usually available at the times listed below. On-train staff are also available to assist you on and off some services. Our Mobile Assistance Team is available to help you to complete your journey from this station if it is unstaffed. If you have not booked assistance and require help boarding at this station, then on arrival please contact this team by either:
We will then arrange for our Mobile Assistance Team to reach you in good time before your train is scheduled to depart. Whether you pre-book your assistance or prefer more flexibility, we recommend arriving 20 minutes before your train is scheduled to depart. |
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Assisted Travel: We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. |
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Live departures & arrivals for Riddlesdown
Usual seating availability
More info-
Many seats available
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Plenty of seats available
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Some seats available
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Only a few seats available
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Standing room only
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n/aData unavailable
Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.
To feedback on this pilot, email seats@southeasternrailway.co.uk