Ramsgate
Ticket office
Closed now
| Mon - Fri: | 6:15 AM to 8:00 PM |
|---|---|
| Sat: | 6:15 AM to 8:00 PM |
| Sun: | 6:15 AM to 4:30 PM |
Station details
| Station Operator: SE | |
| Station Code: RAM |
| Staffing Level: Full Time | |
| CCTV: Yes |
| Oyster Pre Pay | No |
| Oyster Validator | No |
| Smartcard Issued | Yes |
| Smartcard Validator | No |
| Oyster Topup | No |
| Prepurchase Collection | Yes |
| Smartcard Topup | Yes |
| Ticket Machine | Yes |
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Penalty Fares: Applicable Operators: Southeastern |
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Ticket Office Note: On way in to access trains |
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| Lost Property Contact Available | Yes |
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Phone number:
0345 322 7021 Website: Go to website |
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Customer Services: 0345 322 7021 |
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| Customer Help Points | Yes |
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Customer Help Points Note: On platform |
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| Atm Machine | Yes |
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Atm Machine Note: Located by the ticket office |
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| Baby Change | Yes |
| Seated Area | Yes |
| Passenger Information Systems | Yes |
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Passenger Information Systems Note: Departure Screens, Announcements, Arrival Screens, |
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| Shops | No |
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Shops Note: newspapers |
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| Station Buffet | Yes |
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Station Buffet Note: Buffet |
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| Telephones (Cards & Coins) | Yes |
| Toilets | Yes |
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Toilets Note: Booking Hall- Available during staffing hours |
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| Waiting Room | No |
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Waiting Room Note: platform 1 and 2 |
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| Car parking | Yes |
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Name: Station Car Park Operator: Saba Park Solutions UK Limited Spaces: 44 Annual Charge: £803.10 Daily Charge: £4.80 Monthly Charge: £73.90 Off Peak Charge: £4.10 Six Monthly Charge: £442.20 Per Hour Charge: N/A Three Monthly Charge: £220.50 Weekly Charge: £20.80 |
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| Car Parking Contact Available | No |
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Phone number: 03301 235 247 Website: Go to website Note: From 1st June - new off peak evening rate (after 18:00) - £1.50 |
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| Cycle Storage Availability | Yes |
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Sheltered: Yes There is also a covered cycle parking area in the forecourt by the main entrance |
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| Cycle Storage CCTV | No |
| Location for Rail Replacement Services | Yes |
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Location For Rail Replacement Service Note: Station forecourt |
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| Taxi Rank | Yes |
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Taxi Rank Note: front of station |
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| Bus Service | Yes |
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Bus Service Note: Information to plan your onward journey is available in a printable format here |
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| Accessible Booking Office Counter | Yes |
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Accessible Booking Office Counter Note: Counters can be raised or lowered to suit all customers |
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| Accessible Public Telephones | No |
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Accessible Public Telephones Note: Public telephones are not wheelchair accessible |
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| Accessible Toilets | Yes |
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Accessible Toilets Note: Booking Hall- Available during staffing hours |
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| Induction Loop | Yes |
| Wheelchairs Available | Yes |
| Ramp For Train Access | Yes |
| Step Free Access | Yes |
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Step Free Access Note: This station has step free access to all platforms - Step free access to booking hall from car park. Lift and steps access to subway which gives direct access to platform 1,2,3 and 4 where services leave in both directions. Step free access to these platforms via lifts as well as stepped access. |
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| Accessible Taxis | No |
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Accessible Taxis Note: Accessible taxis are available to book |
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| Accessible Ticket Machines | Yes |
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Accessible Ticket Machines Note: booking hall |
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| Impaired Mobility Set Down | Yes |
| Helpline Contact | Yes |
| 0345 322 7021 or Text relay 18001 0345 322 7021 Freephone 0800 783 4524 or Text Relay 18001 0800 783 4524 | |
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Helpline Contact Note: *Helpline closed on Christmas Day |
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| Staff Help Available | Yes |
| Mon - Fri: Twenty Four Hours Sat: Twenty Four Hours Sun: Twenty Four Hours |
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Staff Help Available Note: Assistance/Help available from station staff from First to Last trains. |
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Assisted Travel: Assistance navigating through the station and getting on and off trains (by ramp if required) is available all the time trains are running. There are also staff able to offer assistance on all Southeastern trains from this station. You can book assistance up to 12 hours before your journey or up to 10pm the day before - whichever is the shorter time. You can also travel without booking, just make yourself known to staff as far in advance as possible of the train you would like to get - we recommend at least 20 minutes. The meeting point for assisted travel is the gateline in the booking hall, or if unstaffed, the ticket office or you can use the help point by the gateline. |
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Live departures & arrivals for Ramsgate
| Due | Destination | Platform | Expected | Usual Seat AvailabilityUsual seat availability | Train LengthCoaches | further details |
|---|---|---|---|---|---|---|
| 06:25 | Canterbury West Platform BUS | BUS | On time |
n/a
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See details on departure to Canterbury West |
Usual seating availability
More info-
Many seats available
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Plenty of seats available
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Some seats available
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Only a few seats available
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Standing room only
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n/aData unavailable
Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.
To feedback on this pilot, email seats@southeasternrailway.co.uk