Prestatyn Train Station

Address

Prestatyn station
High street
Prestatyn
LL19 9BB

Station staff availability

Staff Help Available Note:

If requiring passenger assist please see the conductor on the train. For other queries please see station staff during ticket office hours. Help Points available - Location: Alongside lift doors at both platforms and bridge levelInduction Loop availability - Induction Loops in Help Points and at Ticket Office Window

Ticket office availability

Ticket office availability
Mon - Fri:	07:30-15:45
Sat:	08:45-17:00
Sun:	09:10-16:40

0 Station updates

Station details

The lifts are out of order between platforms 3 and 4 and the subway at Prestatyn station.

Accessibility

Station Accessibility
Accessible Booking Office Counter	Yes
Induction Loop	Yes
Ramp For Train Access	Yes
Accessible Ticket Machines	Yes	The ticket machine(s) take cash, and major debit and credit cards. They have touchscreen controls.
Step Free Access	Yes	Category A. Step free access to both platforms via a footbridge with ramps and a lift.
Impaired Mobility Set Down	Yes
Wheelchairs Available	No
Accessible Toilets	No

Getting to and from the station
Accessible Taxis	No

Staff help
Staff Help Available	Yes	Staff Help Available Note: If requiring passenger assist please see the conductor on the train. For other queries please see station staff during ticket office hours. Help Points available - Location: Alongside lift doors at both platforms and bridge level Induction Loop availability - Induction Loops in Help Points and at Ticket Office Window
Assisted Travel	Yes	We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Helpline Contact	Yes	03333 211202
Helpline Opening Hours	Yes	Mon - Sun: 8:00 AM to 8:00 PM
Accessible Public Telephones	No

Station facilities

Seated Area	Yes
Passenger Information Systems	Yes	Passenger Information Systems Note: Departure Screens, Arrival Screens, Announcements,
CCTV	Yes
Atm Machine	No
Baby Change	No
Shops	No
Station Buffet	No
Telephones	No
Toilets	No
Waiting Room	No

Ticket buying & collection

Ticket office availability
Ticket Machine	Yes
Ticket Office Note		In the station building on the platform.

Smartcards
Smartcard Topup	Yes
Smartcard Issued	No
Smartcard Validator	No

Oyster Pay as you go Information
Prepurchase Collection	Yes
Penalty Fares		Applicable Operators: Southeastern
Oyster Pre Pay	No
Oyster Validator	No
Oyster Topup	No

Passenger services

Lost Property Contact Available	Yes	Phone number: 03333 211 202 Website: https://www.nationalrail.co.uk/
Customer Services		Contact our Customer Relations team directly via the Transport for Wales Website.
Customer Help Points	Yes	Ticket office for advice only.
Ticket Gate	No
Customer Services: Contact our Customer Relations team directly via the Transport for Wales Website.

Car parking

Car parking	Yes
Name: Station Car Park Operator: Denbighshire County Council Spaces: 36 Car Parking Contact Available: No Phone number: 03333211202 Website: https://www.nationalrail.co.uk/ Accessible Car Park Equipment: Yes Accessible Spaces: 2

Cycling

Bicycle Storage
Cycle Storage Availability	Yes	Sheltered: No Spaces: 12 Type: Stands Location: The six Sheffield Stands providing for space for 12 bicycles, are located on the station platform west of the station building. Note: 6 stands providing a total of 12 spaces on the platform, west of the station building
Cycle Storage CCTV	Yes

Bicycle Storage

Cycle Storage Availability

Yes

Sheltered: No
Spaces: 12
Type: Stands
Location:

The six Sheffield Stands providing for space for 12 bicycles, are located on the station platform west of the station building.

Note:

6 stands providing a total of 12 spaces on the platform, west of the station building

Cycle Storage CCTV

Yes

Other transport

Location for Rail Replacement Services	Yes	Towards Chester - local bus stop on Bastion Road outside shops W3W English: /breed.joystick.purest - W3W Cymraeg: allanfa.beudy.eisteddwn Towards Rhyl - Local bus stop on Bastion Road opposite shops W3W English: Recliner.warp.fine - W3W Cymraeg: chwythodd.tawelwch.miniwr
Taxi Rank	Yes	Taxi office outside the station.
Bus Service	Yes	The nearest bus stops are located on the High Street. Buy a Prestatyn PlusBus ticket with your train ticket for discount-priced unlimited bus travel around the town. For details visit www.PlusBus.info
Tube, Overground and Tram links	No

General information

Station Operator	AW
Station Code	PRT
Staffing Level	partTime

Live departures & arrivals for Prestatyn

Departures

Arrivals

Live departures for Prestatyn
Due	Destination	Platform	Expected	Usual Seat AvailabilitySeat availability	Air-con	Train LengthCoaches
00:22	Chester Platform 1	1	On time	n/a	N/A	4
00:26	Holyhead Platform 2	2	On time	n/a	N/A	6
23:31	Holyhead Platform 2	2	On time	n/a	N/A	3
23:50	Chester Platform 1	1	On time	n/a	N/A	2

Chester

00:22

Platform

On time

Coaches

Seats

n/a

Air-con

N/A

Holyhead

00:26

Platform

On time

Coaches

Seats

n/a

Air-con

N/A

Holyhead

23:31

Platform

On time

Coaches

Seats

n/a

Air-con

N/A

Chester

23:50

Platform

On time

Coaches

Seats

n/a

Air-con

N/A

Live arrivals at Prestatyn
Due	Destination	Platform	Expected	Usual Seat AvailabilitySeat availability	Air-con	Train LengthCoaches
00:22	Holyhead Platform 1	1	On time	n/a	N/A	4
00:26	Chester Platform 2	2	On time	n/a	N/A	6
23:31	Chester Platform 2	2	On time	n/a	N/A	3
23:50	Holyhead Platform 1	1	On time	n/a	N/A	2

Holyhead

00:22

Platform

On time

Coaches

Seats

n/a

Air-con

N/A

Chester

00:26

Platform

On time

Coaches

Seats

n/a

Air-con

N/A

Chester

23:31

Platform

On time

Coaches

Seats

n/a

Air-con

N/A

Holyhead

23:50

Platform

On time

Coaches

Seats

n/a

Air-con

N/A

Many seats available
Plenty of seats available
Some seats available
Only a few seats available
Standing room only
n/a

Data unavailable

Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.

Prestatyn Train Station

Address

Station staff availability

Ticket office availability

Station details

Live departures & arrivals for Prestatyn

Usual seating availability

timetables for Prestatyn