Potters Bar Train Station

Address

Potters Bar station
Darkes Lane
Potters Bar
EN6 1AJ

Station staff availability

For full accessibility information at Potters Bar, view our accessibility info below.

Ticket office availability

Ticket office availability
Mon - Fri:	06:15-20:10
Sat:	07:15-19:10
Sun:	08:15-19:30

0 Station updates

Station details

Accessibility

Station Accessibility
Induction Loop	Yes
Wheelchairs Available	Yes
Ramp For Train Access	Yes
Accessible Ticket Machines	Yes	All Great Northern ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be. Please check the station map or the 'step free access' section before making your way to the station.
Accessible Toilets	Yes
Step Free Access	No	This is a Category B2 station: Step-free access to all platforms via long, steep ramps (over 1:10 gradient). The Assistance Meeting Point is by the subway, near the main entrance.
Impaired Mobility Set Down	Yes	Located at the front of the station.
Accessible Booking Office Counter	No

Getting to and from the station
Accessible Taxis	No

Staff help
Staff Help Available	Yes
Assisted Travel	Yes	Staff are available at this station at all times for providing assistance getting on and off the train and assistance around the station and to the platform. Assistance can be provided unbooked (turn up and go) or pre booked up to two hours before departure by contacting Assisted Travel. Whether you pre book assistance or travel unbooked, please contact a member of staff on arrival. We recommend arriving 20 minutes prior to your train departing. This is to allow us to make sure arrangements are in place at your destination, or interchange, station such as the availability of staff and lifts. If there is insufficient time to check these arrangements, we may assist you onto the next available train. For further information on assisted travel please see: Accessibility at the station - Great Northern.
Helpline Contact	Yes	For help with planning your journey, or to book assistance, please contact our assisted travel helpline on: Phone - 0800 058 2844 Textphone - 0800 138 1018
Helpline Opening Hours	Yes	Mon - Sun: 24 Hours
Accessible Public Telephones	No

Station facilities

Atm Machine	Yes	ATM located in station entrance
Seated Area	Yes
Passenger Information Systems	Yes	Passenger Information Systems Note: Departure Screens, Announcements,
Shops	Yes
Station Buffet	Yes
Toilets	Yes	Located on platform 1.
CCTV	Yes
Baby Change	No
Telephones	No
Waiting Room	No	Heated waiting rooms are available on platforms 1 and 4.

Ticket buying & collection

Ticket office availability
Ticket Machine	Yes

Smartcards
Smartcard Issued	Yes
Smartcard Validator	Yes
Smartcard Topup	No

Oyster Pay as you go Information
Oyster Validator	Yes
Oyster Comments		Oyster top-up is only available from the self-service ticket machine. Oyster Cards cannot be purchased at this station. Always check Oyster is accepted at your destination before you tap in.
Oyster Topup	Yes
Prepurchase Collection	Yes
Penalty Fares		Applicable Operators: Southeastern
Oyster Pre Pay	No

Passenger services


Ticket Gate	Yes
Customer Help Points	Yes	The Assistance Meeting Point is by the subway, near the main entrance.
Lost Property Contact Available	No

Car parking

Car parking	Yes
Name: Station Car Park Operator: APCOA Parking UK Spaces: 273 Car Parking Contact Available: No Phone number: 01895 262122 Website: https://www.apcoa.co.uk/great-northern/ Accessible Car Park Equipment: No Accessible Spaces: 4 Accessible Spaces Note: Free parking is offered to all Blue Badge holders. Please ensure that your Blue Badge is displayed at all times when parking at any Thameslink, Southern or Great Northern station car parks. If dedicated Blue Badge bays are occupied, please park within any available standard bay (excluding premier bays) and display your Blue Badge. The car park at this station is controlled by automatic number plate recognition (ANPR), please ensure you follow the signage displayed in the car park to register your car for free parking as well as displaying your Blue Badge.

Yes

Name: Station Car Park
Operator: APCOA Parking UK
Spaces: 273
Car Parking Contact Available: No
Phone number: 01895 262122
Website: https://www.apcoa.co.uk/great-northern/
Accessible Car Park Equipment: No
Accessible Spaces: 4
Accessible Spaces Note:

Free parking is offered to all Blue Badge holders.

Please ensure that your Blue Badge is displayed at all times when parking at any Thameslink, Southern or Great Northern station car parks. If dedicated Blue Badge bays are occupied, please park within any available standard bay (excluding premier bays) and display your Blue Badge.

The car park at this station is controlled by automatic number plate recognition (ANPR), please ensure you follow the signage displayed in the car park to register your car for free parking as well as displaying your Blue Badge.

Cycling

Bicycle Storage
Cycle Storage Availability	Yes	Sheltered: Yes Spaces: 84 Type: Stands Location: Located by the station entrance and car park. Cycles are left at owners risk. Abandoned cycles may be removed.
Cycle Storage CCTV	Yes

Bicycle Storage

Cycle Storage Availability

Yes

Sheltered: Yes
Spaces: 84
Type: Stands
Location:

Located by the station entrance and car park.

Cycles are left at owners risk. Abandoned cycles may be removed.

Cycle Storage CCTV

Yes

Other transport

Location for Rail Replacement Services	Yes	Please click the link for details regarding the rail replacement bus location.
Taxi Rank	Yes	Located at the front of the station.
Bus Service	Yes	Information to plan your onward journey is available in the ‘Onward Travel Information Map’, located in the ‘Maps’ section below.
Tube, Overground and Tram links	No

General information

Station Operator	GN
Station Code	PBR
Staffing Level	partTime

Live departures & arrivals for Potters Bar

Departures

Arrivals

Live departures for Potters Bar
Due	Destination	Platform	Expected	Usual Seat AvailabilitySeat availability
05:11	London Kings Cross Platform 1	1	On time
05:26	London Kings Cross		Cancelled	n/a
This service has been cancelled because of urgent repairs to the track
05:46	Moorgate Platform 1	1	On time
05:56	Cambridge Platform 4	4	On time
06:02	London Kings Cross Platform 1	1	On time
06:05	Harpenden			n/a
06:15	Moorgate Platform 1	1	On time
06:26	Letchworth Garden City Platform 4	4	On time	n/a
06:32	London Kings Cross		Cancelled
This service has been cancelled because of urgent repairs to the track

London Kings Cross

05:11

Platform

On time

Seats

London Kings Cross

05:26

Platform

Cancelled

Seats

n/a

This service has been cancelled because of urgent repairs to the track

Moorgate