Pontypool & New Inn Train Station

Address

Pontypool & New Inn station
Station Approach
Pontypool Road
NP4 0QX

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Station staff availability

Staff Help Available Note:

There are no platform staff available at this station. Assistance will be provided by the Conductor on the train.

Ticket office availability

Unstaffed

0 Station updates

Station details

Timetable change from Sunday 18 May.
Check before you travel tfw.wales/timetables.
Evening services on the Marches:
Additional late evening service 23:15 Cardiff - Abergavenny (Monday - Friday).
Additional late evening service 22:15 Cardiff - Hereford (Saturday).
The 20:55 Cardiff to Chester will be retimed to start later at 21:22.
Late evening trains between Cardiff and Hereford / Shrewsbury will be retimed to provide better connections in Newport.

Accessibility

Station Accessibility
Accessible Ticket Machines	Yes	The ticket machine(s) do not accept cash. Payment is by major debit and credit cards only. Ticket machines are touchscreen.
Step Free Access	Yes	Platform 1 is accessible from the new park and ride car park via lifts. The new park and ride car park is accessible from the A4042. Platform 2 is accessible from Platform 1 via a footbridge and lifts. There are two entrances to the station. Access from Station approach entrance is via steps and is not accessible.
Accessible Booking Office Counter	No
Induction Loop	No
Wheelchairs Available	No
Ramp For Train Access	No
Accessible Toilets	No
Impaired Mobility Set Down	No

Getting to and from the station
Accessible Taxis	No

Staff help
Staff Help Available	Yes	Staff Help Available Note: There are no platform staff available at this station. Assistance will be provided by the Conductor on the train.
Assisted Travel	Yes	We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Helpline Contact	Yes	03333 211202
Helpline Opening Hours	Yes	Mon - Sun: 8:00 AM to 8:00 PM
Accessible Public Telephones	No

Station facilities

Seated Area	Yes
Passenger Information Systems	Yes	Passenger Information Systems Note: Departure Screens, Arrival Screens,
CCTV	Yes
Atm Machine	No
Baby Change	No
Shops	No
Station Buffet	No
Telephones	No
Toilets	No
Waiting Room	No

Ticket buying & collection

Ticket office availability
Ticket Machine	Yes

Smartcards
Smartcard Validator	Yes
Smartcard Topup	Yes
Smartcard Issued	No

Oyster Pay as you go Information
Prepurchase Collection	Yes
Penalty Fares		Applicable Operators: Southeastern
Oyster Pre Pay	No
Oyster Validator	No
Oyster Topup	No

Passenger services

Lost Property Contact Available	Yes	Phone number: 03333 211 202 Website: https://www.nationalrail.co.uk/
Customer Services		Contact our Customer Relations team directly via the Transport for Wales Website.
Customer Help Points	Yes
Ticket Gate	No
Customer Services: Contact our Customer Relations team directly via the Transport for Wales Website.

Car parking

Car parking	Yes
Name: Station Car Park (station approach) Operator: Spaces: 23 Car Parking Contact Available: No Phone number: 03333211202 Website: https://www.nationalrail.co.uk/ Accessible Car Park Equipment: Yes Accessible Spaces: 2

Cycling

Bicycle Storage
Cycle Storage Availability	Yes	Sheltered: No Spaces: 14 Type: Stands Location: Cycle parking is provided in two locations. By the current main station entrance, 3 Sheffield Stands providing for up to 6 bicycles to be parked are located. On the platform, there are 4 Sheffield stands providing for up to 8 bicycles to be parked, are located
Cycle Storage CCTV	Yes

Bicycle Storage

Cycle Storage Availability

Yes

Sheltered: No
Spaces: 14
Type: Stands
Location:

Cycle parking is provided in two locations. By the current main station entrance, 3 Sheffield Stands providing for up to 6 bicycles to be parked are located. On the platform, there are 4 Sheffield stands providing for up to 8 bicycles to be parked, are located

Cycle Storage CCTV

Yes

Other transport

Location for Rail Replacement Services	Yes	The rail replacement bus stop is a dedicated RRS stop in station car park off the A4042
Bus Service	Yes	Buy a Pontypool PlusBus ticket with your train ticket for discount-priced unlimited bus travel around the town. For details visit www.PlusBus.info
Taxi Rank	No

General information

Station Operator	AW
Station Code	PPL
Staffing Level	unstaffed

Live departures & arrivals for Pontypool & New Inn

Departures

Arrivals

Live departures for Pontypool & New Inn
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability
08:43	Cardiff Central Platform 2	2	08:45 2 mins late	n/a
09:16	Cardiff Central Platform 2	2	On time	n/a
09:52	Holyhead via Shrewsbury Platform 1	1	On time	n/a

Live arrivals at Pontypool & New Inn
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability
08:42	Holyhead Platform 2	2	08:44 2 mins late	n/a
09:15	Manchester Piccadilly Platform 2	2	On time	n/a
09:52	Cardiff Central Platform 1	1	On time	n/a

Many seats available
Plenty of seats available
Some seats available
Only a few seats available
Standing room only
n/a

Data unavailable

Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.
To feedback on this pilot, email seats@southeasternrailway.co.uk

timetables for Pontypool & New Inn

No timetables.

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