Northallerton
Ticket office
Closed now
| Mon: | 5:30 AM to 6:30 PM |
|---|---|
| Tue: | 5:30 AM to 6:30 PM |
| Wed: | 5:30 AM to 6:30 PM |
| Thu: | 5:30 AM to 6:30 PM |
| Fri: | 5:30 AM to 6:30 PM |
| Sat: | 5:30 AM to 6:30 PM |
| Sun: | 9:00 AM to 6:30 PM |
Station details
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From Sunday 20 May 2018, if you're travelling with TransPennine Express and would like to bring your bike on board, you'll need to reserve a space for it in advance.
Bike reservations will remain free of charge.
How to book a bike space:
Customers can make a reservation using the methods below, and must do so at least 24 hours in advance of travel:
By phone:- Call 0345 600 1671 (select Option 3)
Online: - When you're buying tickets through tpexpress.co.uk you will be given the option to book a space for your bike.
At the booking office: - Bike reservations can be requested at any booking office.
General information
| Station Operator: TP | |
| Station Code: NTR |
| Staffing Level: partTime | |
| CCTV: Yes |
Ticket buying & collection
| False | Oyster Pre Pay |
| False | Oyster Validator |
| False | Smartcard Issued |
| False | Smartcard Validator |
| False | Oyster Topup |
| True | Prepurchase Collection |
| False | Smartcard Topup |
| True | Ticket Machine |
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Ticket Office Note: The ticket office is located by the main car park and not on the station platforms. |
Passenger services
| False> | Lost Property Contact Available |
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Phone number:
0345 600 1672 Website: Go to website |
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| False | Ticket Gate |
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Customer Services: To speak to a member of our team please call 0345 600 1671 |
| False> | Left Luggage Contact Available |
| True | Customer Help Points |
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Customer Help Points Note: Help Points are available on both platforms and adjacent to the Ticket Office to contact a member of our team in an emergency or for information when the ticket office is closed. When using the Help Point our CCTV will be monitoring your position for the duration of the call. |
Station facilities
| False> | Atm Machine |
| False | Baby Change |
| False | Bureau De Change |
| False | Post Box |
| True | Seated Area |
| False | First Class Lounge |
| True | Shops |
| False | Showers |
| True | Station Buffet |
| True | Telephones (Cards & Coins) |
| True | Toilets |
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Toilets Note: The toilets are located in the Station Building. The National key toilets are located in the Station Building; these toilets are operated by a radar key. |
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| False | Tourist Information Office |
| True | Trolleys |
| False | WebKiosk |
| True | WiFi |
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Wifi Note: Find WiFi Hotspots around Northallerton station |
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| True | Waiting Room |
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Waiting Room Note: Waiting Rooms are available on both platforms during the times that the station is staffed. Outside these hours shelters are available on both platforms. |
Car parking
| true | Car parking |
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Name: Station Car Park Operator: APCOA on behalf of TransPennine Express Spaces: 131 Annual Charge: £545.00 Daily Charge: £4.80 Monthly Charge: £68.00 Off Peak Charge: N/A Six Monthly Charge: N/A Per Hour Charge: N/A Three Monthly Charge: £182.00 Weekly Charge: £22.00 |
| False | Car Parking Contact Available |
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Phone number: Website: Go to website |
Cycling
| True | Cycle Storage Availability |
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Sheltered: Yes |
| False | Cycle Storage CCTV |
Other transport
| True | Taxi Rank |
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Taxi Rank Note: The nearest taxi rank is adjacent to the ticket office. |
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| False | Car Hire |
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| False | Airport |
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| False | Metro |
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| True | Bus Service |
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Bus Service Note: Information to plan your onward journey is available in a printable format here |
Accessibility
| True | Accessible Booking Office Counter |
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| False | Accessible Public Telephones |
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| True | National Key Toilets |
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National Key Toilets Note: The National key toilets are located in the Station Building; these toilets are operated by a radar key. |
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| True | Induction Loop |
| False | Wheelchairs Available |
| True | Ramp For Train Access |
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| True | Step Free Access |
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Step Free Access Note: Customers requiring assistance to board and alight trains at this station should contact the TransPennine Express Assisted Travel helpline on 0800 107 2149. Ramps are available to all Platforms. Note: Ramps to the platforms at this station are steep, and may not be accessible by all wheelchair users. Station staff are unable to provide assistance up and down the ramps to the platforms at this station. |
| False | Accessible Taxis |
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| True | Accessible Ticket Machines |
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Accessible Ticket Machines Note: The self service ticket machine for purchasing tickets for travel today and collection of pre-paid tickets is located in the subway. |
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| True | Impaired Mobility Set Down |
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Live departures & arrivals for Northallerton
| Due | Destination | Platform | Expected | further details |
|---|---|---|---|---|
| 01:09 | London Kings Cross Platform 2 | 2 | On time | See details on departure to London Kings Cross |