Northallerton
Ticket office
Closed now
Station details
| Station Operator: TP | |
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| Station Code: NTR |
| Staffing Level: partTime | |
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| CCTV: Yes |
| Oyster Pre Pay | No |
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| Oyster Validator | No |
| Smartcard Issued | Yes |
| Smartcard Validator | No |
| Oyster Topup | No |
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| Prepurchase Collection | Yes |
| Smartcard Topup | Yes |
| Ticket Machine | Yes |
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Penalty Fares: Applicable Operators: TransPennine Express |
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Ticket Office Note: The ticket office is located by the main car park and not on the station platforms. |
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| Lost Property Contact Available | No |
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Phone number:
0345 600 1672 Website: Go to website |
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Customer Services: To speak to a member of our team please call 0345 600 1671 |
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| Customer Help Points | Yes |
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Customer Help Points Note: Help Points are available on both platforms and adjacent to the Ticket Office to contact a member of our team in an emergency or for information when the ticket office is closed. When using the Help Point our CCTV will be monitoring your position for the duration of the call. |
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| Atm Machine | No |
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| Baby Change | No |
| Seated Area | Yes |
| Passenger Information Systems | Yes |
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Passenger Information Systems Note: Departure Screens, Announcements, |
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| Shops | Yes |
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| Station Buffet | Yes |
| Telephones (Cards & Coins) | Yes |
| Toilets | Yes |
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Toilets Note: The toilets are located in the Station Building. The National key toilets are located in the Station Building; these toilets are operated by a radar key. |
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| Waiting Room | No |
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Waiting Room Note: Closed until further notice |
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| Car parking | Yes |
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Name: Station Car Park Operator: APCOA on behalf of TransPennine Express Spaces: 131 Annual Charge: £545.00 Daily Charge: £4.80 Monthly Charge: £68.00 Off Peak Charge: N/A Six Monthly Charge: N/A Per Hour Charge: N/A Three Monthly Charge: £182.00 Weekly Charge: £22.00 |
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| Car Parking Contact Available | No |
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Phone number: Website: Go to website |
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| Cycle Storage Availability | Yes |
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Sheltered: Yes |
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| Cycle Storage CCTV | No |
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| Location for Rail Replacement Services | Yes |
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Location For Rail Replacement Service Note: Outside the Ticket Office. |
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| Taxi Rank | Yes |
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Taxi Rank Note: The nearest taxi rank is adjacent to the ticket office. |
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| Bus Service | Yes |
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Bus Service Note: Information to plan your onward journey is available in a printable format here |
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| Accessible Booking Office Counter | Yes |
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| Accessible Public Telephones | No |
| Accessible Toilets | Yes |
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Accessible Toilets Note: The National key toilets are located in the Station Building; these toilets are operated by a radar key. |
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| Induction Loop | Yes |
| Wheelchairs Available | No |
| Ramp For Train Access | Yes |
| Step Free Access | Yes |
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Step Free Access Note: Step free access is available throughout the station, however customers should note that ramps are steep, and as such assistance cannot be provided for manual wheelchair users via the subway or to/from Platform 1. Station wheelchairs are not available at this location. This station is partially staffed. The station staffing hours are: Monday to Saturday: 05:15 - 19:45 Sunday: 09:00 - 19:45 This station is Category B2. Station staff can provide assistance throughout the station (as per the exceptions outlined above), and with boarding and alighting the train. Customers requiring assistance should make themselves known to station staff no less than 20 minutes prior to the departure time of their train. Assistance can be requested in advance by contacting the TransPennine Express Assisted Travel Team on 0800 107 2149 (18001 prefix for TextRelay). Outside of staffed station hours, assistance to board and alight the train can be provided by the Conductor. The conductor is usually positioned at the rear of the train. Customers requiring assistance to navigate through the station when the station is unstaffed are requested to contact the TransPennine Express Assisted Travel Team on 0800 107 2149 (18001 prefix for TextRelay) to arrange alternative transport to the closest station where assistance can be provided. |
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| Accessible Taxis | No |
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| Accessible Ticket Machines | Yes |
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Accessible Ticket Machines Note: The self service ticket machine for purchasing tickets for travel today and collection of pre-paid tickets is located in the subway. |
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| Impaired Mobility Set Down | Yes |
| Helpline Contact | Yes |
| 0800 107 2149 | |
| Staff Help Available | Yes |
| Mon - Fri: 5:30 AM to 6:30 PM Sat: 5:30 AM to 6:30 PM Sun: 9:00 AM to 6:30 PM |
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Assisted Travel: Please call 0800 107 2149 to book assistance at this station. |
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Live departures & arrivals for Northallerton
| Due | Destination | Platform | Expected | Usual Seat AvailabilityUsual seat availability | Train LengthCoaches | further details |
|---|---|---|---|---|---|---|
| 05:28 | London Kings Cross Platform 1 | 1 | On time |
n/a
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See details on departure to London Kings Cross | |
| 05:36 | Redcar Central Platform 2 | 2 | On time |
n/a
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See details on departure to Redcar Central | |
| 06:10 | London Kings Cross Platform 1 | 1 | On time |
n/a
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See details on departure to London Kings Cross |
| Due | Destination | Platform | Expected | Usual Seat AvailabilityUsual seat availability | Train LengthCoaches | further details |
|---|---|---|---|---|---|---|
| 05:27 | Newcastle Platform 1 | 1 | On time |
n/a
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See details on departure to Newcastle | |
| 05:35 | York Platform 2 | 2 | On time |
n/a
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See details on departure to York | |
| 06:09 | Newcastle Platform 1 | 1 | On time |
n/a
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See details on departure to Newcastle |
Usual seating availability
More info-
Many seats available
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Plenty of seats available
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Some seats available
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Only a few seats available
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Standing room only
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n/aData unavailable
Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.
To feedback on this pilot, email seats@southeasternrailway.co.uk