New Hythe
Ticket office
Unstaffed
Station details
| Station Operator: SE | |
|---|---|
| Station Code: NHE |
| Staffing Level: unstaffed | |
|---|---|
| CCTV: Yes |
| Oyster Pre Pay | No |
|---|---|
| Oyster Validator | No |
| Smartcard Issued | No |
| Smartcard Validator | No |
| Oyster Topup | No |
|---|---|
| Prepurchase Collection | Yes |
| Smartcard Topup | Yes |
| Ticket Machine | Yes |
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Penalty Fares: Applicable Operators: Southeastern |
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| Lost Property Contact Available | Yes |
|---|---|
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Phone number:
0345 322 7021 Website: Go to website |
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Customer Services: 0345 322 7021 |
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| Customer Help Points | Yes |
|---|---|
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Customer Help Points Note: On platform |
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| Atm Machine | No |
|---|---|
| Baby Change | No |
| Seated Area | Yes |
| Passenger Information Systems | Yes |
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Passenger Information Systems Note: Departure Screens, Announcements, |
|
| Shops | No |
|---|---|
| Station Buffet | No |
| Telephones | No |
| Toilets | No |
| Waiting Room | No |
| Car parking | No |
|---|
| Cycle Storage Availability | Yes |
|---|---|
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Sheltered: Yes |
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| Cycle Storage CCTV | No |
|---|
| Location for Rail Replacement Services | Yes |
|---|---|
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Location For Rail Replacement Service Note: New Hythe Lane, on the over-bridge above the station |
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| Taxi Rank | No |
| Bus Service | Yes |
|---|---|
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Bus Service Note: Information to plan your onward journey is available in a printable format here |
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| Accessible Booking Office Counter | No |
|---|---|
| Accessible Public Telephones | No |
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Accessible Public Telephones Note: Public telephones are not wheelchair accessible |
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| Accessible Toilets | No |
| Induction Loop | Yes |
| Wheelchairs Available | No |
| Ramp For Train Access | Yes |
| Step Free Access | No |
|
Step Free Access Note: Category B3. This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details -Step free access to platform 2 for services towards Paddock Wood. There is no step free access to Platform 1. Step access only to Platform 1 for services to Strood. Step access via footbridge between platforms. Unstaffed station. There are no station staff but there are staff to assist on the trains. |
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| Accessible Taxis | No |
|---|---|
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Accessible Taxis Note: Accessible taxis are available to book |
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| Accessible Ticket Machines | Yes |
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Accessible Ticket Machines Note: by entrance to platform 1 |
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| Impaired Mobility Set Down | No |
| Helpline Contact | Yes |
| 0345 322 7021 or Text relay 18001 0345 322 7021 Freephone 0800 783 4524 or Text Relay 18001 0800 783 4524 | |
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Helpline Contact Note: *Helpline closed on Christmas Day |
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| Staff Help Available | No |
| Mon - Sun: Unavailable | |
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Assisted Travel: This is an unstaffed station. Ramp for train access and staff to assist, are on the trains and they can only help getting on and off trains . You can now book assistance up to 2 hours before your journey. If you need assistance whether booked or unbooked please ensure you make yourselves visible on the platform so the on train staff can see you. There are also Help points on the platform where you can get in touch with our assisted travel team.We now have a mobile Assistance Team who can be deployed to stations which otherwise have no staff to assist. This can be arranged in advance by booking through Customer Services or by using the Help Point on the station (although inevitably there will be a delay if not booked in advance) - alternatively a taxi can be arranged, at no additional cost, to convey you to the nearest station where you can be assisted further. |
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Live departures & arrivals for New Hythe
| Due | Destination | Platform | Expected | Usual Seat AvailabilityUsual seat availability | Train LengthCoaches | further details |
|---|---|---|---|---|---|---|
| 15:12 | Strood Platform 1 | 1 | On time |
|
See details on departure to Strood | |
| 15:17 | Tonbridge Platform 2 | 2 | On time |
|
See details on departure to Tonbridge | |
| 15:42 | Strood Platform 1 | 1 | On time |
|
See details on departure to Strood | |
| 15:47 | Maidstone West Platform 2 | 2 | On time |
|
See details on departure to Maidstone West | |
| 16:12 | Strood Platform 1 | 1 | On time |
|
See details on departure to Strood | |
| 16:17 | Tonbridge Platform 2 | 2 | On time |
|
See details on departure to Tonbridge | |
| 16:42 | Strood Platform 1 | 1 | On time |
|
See details on departure to Strood | |
| 16:47 | Maidstone West Platform 2 | 2 | On time |
|
See details on departure to Maidstone West |
| Due | Destination | Platform | Expected | Usual Seat AvailabilityUsual seat availability | Train LengthCoaches | further details |
|---|---|---|---|---|---|---|
| 15:12 | Maidstone West Platform 1 | 1 | On time |
|
See details on departure to Maidstone West | |
| 15:17 | Strood Platform 2 | 2 | On time |
|
See details on departure to Strood | |
| 15:42 | Tonbridge Platform 1 | 1 | On time |
|
See details on departure to Tonbridge | |
| 15:47 | Strood Platform 2 | 2 | On time |
|
See details on departure to Strood | |
| 16:12 | Maidstone West Platform 1 | 1 | On time |
|
See details on departure to Maidstone West | |
| 16:17 | Strood Platform 2 | 2 | On time |
|
See details on departure to Strood | |
| 16:42 | Tonbridge Platform 1 | 1 | On time |
|
See details on departure to Tonbridge | |
| 16:47 | Strood Platform 2 | 2 | On time |
|
See details on departure to Strood |
Usual seating availability
More info-
Many seats available
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Plenty of seats available
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Some seats available
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Only a few seats available
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Standing room only
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n/aData unavailable
Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.
To feedback on this pilot, email seats@southeasternrailway.co.uk