New Eltham
Ticket office
Closed now
| Mon - Fri: | 6:10 AM to 8:00 PM |
|---|---|
| Sat: | 6:40 AM to 8:00 PM |
| Sun: | 8:10 AM to 3:40 PM |
Station details
| Station Operator: SE | |
| Station Code: NEH |
| Staffing Level: partTime | |
| CCTV: Yes |
| True | Oyster Pre Pay |
| True | Oyster Validator |
| True | Smartcard Issued |
| True | Smartcard Validator |
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Travelcard: Zone 4 |
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Oyster Comments: Oyster cards with a pre-loaded deposit only are available from ticket office. Top-up only from self-service ticket machine(s) |
| True | Oyster Topup |
| True | Prepurchase Collection |
| True | Smartcard Topup |
| True | Ticket Machine |
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Penalty Fares: Applicable Operators: Southeastern |
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Ticket Office Note: On way in to access trains from Station Approach entrance |
| False> | Lost Property Contact Available |
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Phone number:
0345 322 7021 Website: Go to website |
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| True | Ticket Gate |
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Customer Services: This station has Secure station accreditation - For more information contact 0345 322 7021 |
| True | Customer Help Points |
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Customer Help Points Note: On platform |
| True> | Atm Machine |
| False | Baby Change |
| True | Seated Area |
| True | Passenger Information Systems |
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Passenger Information Systems Note: Departure Screens, Announcements, Arrival Screens, |
| True | Shops |
| True | Station Buffet |
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Station Buffet Note: Coffee kiosk |
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| True | Telephones (Cards & Coins) |
| True | Toilets |
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Toilets Note: Platform 1- Available during staffing hours |
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| False | Waiting Room |
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Waiting Room Note: in booking hall only available when staff are present |
| true | Car parking |
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Name: Station Car Park Operator: Saba Park Solutions UK Limited Spaces: 115 Annual Charge: £1107.10 Daily Charge: £6.60 Monthly Charge: £102.30 Off Peak Charge: £5.90 Six Monthly Charge: £611.50 Per Hour Charge: N/A Three Monthly Charge: £306.30 Weekly Charge: £29.00 |
| False | Car Parking Contact Available |
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Phone number: 03301 235 247 Website: Go to website |
| True | Cycle Storage Availability |
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Sheltered: Yes |
| False | Cycle Storage CCTV |
| True | Location for Rail Replacement Services |
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Location For Rail Replacement Service Note: Towards Dartford - Outside Ladbrokes. Towards Hither Green - Outside the Co-Op. |
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| False | Taxi Rank |
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| True | Bus Service |
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Bus Service Note: Information to plan your onward journey is available in a printable format here |
| True | Accessible Booking Office Counter |
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Accessible Booking Office Counter Note: There are standing height and wheelchair height ticket counters available. |
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| False | Accessible Public Telephones |
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Accessible Public Telephones Note: Public telephones are not wheelchair accessible |
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| False | National Key Toilets |
| True | Induction Loop |
| True | Wheelchairs Available |
| True | Ramp For Train Access |
| True | Step Free Access |
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Step Free Access Note: This station has step free access to all platforms Step free access to Platform 1 via main entrance. Step free access to Platform 2 via lift. Step access to platform 2 via footbridge or side entrance from Footscray Road. |
| False | Accessible Taxis |
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Accessible Taxis Note: Accessible taxis are available to book |
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| True | Accessible Ticket Machines |
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Accessible Ticket Machines Note: There are two Ticket Vending Machine's on the station forecourt |
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| True | Impaired Mobility Set Down |
| True | Helpline Contact |
| 0345 322 7021 or Text relay 18001 0345 322 7021 Freephone 0800 783 4524 or Text Relay 18001 0800 783 4524 | |
| Helpline Contact Note: *Helpline closed on Christmas Day |
Live departures & arrivals for New Eltham
| Due | Destination | Platform | Expected | Train Length | further details |
|---|---|---|---|---|---|
| 22:37 | Slade Green Platform 2 | 2 | On time | coaches | See details on departure to Slade Green |
| 22:43 | London Cannon Street via Lewisham Platform 1 | 1 | On time | coaches | See details on departure to London Cannon Street via Lewisham |
| 22:45 | Gravesend Platform 2 | 2 | On time | See details on departure to Gravesend | |
| 22:54 | London Charing Cross Platform 1 | 1 | On time | coaches | See details on departure to London Charing Cross |
| 23:07 | Dartford Platform 2 | 2 | On time | coaches | See details on departure to Dartford |
| 23:13 | London Bridge Platform 1 | 1 | On time | coaches | See details on departure to London Bridge |
| 23:15 | Gravesend Platform 2 | 2 | On time | coaches | See details on departure to Gravesend |
| 23:24 | London Cannon Street Platform | On time | coaches | See details on departure to London Cannon Street | |
| 23:51 | Gravesend Platform | On time | coaches | See details on departure to Gravesend | |
| 23:54 | London Cannon Street Platform | On time | coaches | See details on departure to London Cannon Street |
| Due | Destination | Platform | Expected | Train Length | further details |
|---|---|---|---|---|---|
| 22:36 | London Cannon Street Platform 2 | 2 | On time | coaches | See details on departure to London Cannon Street |
| 22:42 | London Cannon Street Platform 1 | 1 | On time | coaches | See details on departure to London Cannon Street |
| 22:44 | London Charing Cross Platform 2 | 2 | On time | See details on departure to London Charing Cross | |
| 22:53 | Gravesend Platform 1 | 1 | On time | coaches | See details on departure to Gravesend |
| 23:06 | London Cannon Street Platform 2 | 2 | On time | coaches | See details on departure to London Cannon Street |
| 23:12 | London Cannon Street Platform 1 | 1 | On time | coaches | See details on departure to London Cannon Street |
| 23:14 | London Charing Cross Platform 2 | 2 | On time | coaches | See details on departure to London Charing Cross |
| 23:23 | Gravesend Platform | On time | coaches | See details on departure to Gravesend | |
| 23:50 | London Charing Cross Platform | On time | coaches | See details on departure to London Charing Cross | |
| 23:53 | Gravesend Platform | On time | coaches | See details on departure to Gravesend |