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Last updated: 20:02

New Eltham

Address

New Eltham station
Station Approach
off Footscray Road
SE9 2AB

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Ticket office

Closed now

Station details

Station Operator: SE
Station Code: NEH
Staffing Level: partTime
CCTV: Yes

Oyster Pre Pay Yes
Oyster Validator Yes
Smartcard Issued Yes
Smartcard Validator Yes
Travelcard:
Zone 4
Oyster Comments:
Oyster cards with a pre-loaded deposit only are available from ticket office. Top-up only from self-service ticket machine(s)
Oyster Topup Yes
Prepurchase Collection Yes
Smartcard Topup Yes
Ticket Machine Yes
Penalty Fares:
Applicable Operators: Southeastern
Ticket Office Note:
On way in to access trains from Station Approach entrance

Lost Property Contact Available Yes
Phone number: 0345 322 7021
Website: Go to website
Ticket Gate Yes
Customer Services:
This station has Secure station accreditation - For more information contact 0345 322 7021
Customer Help Points Yes
Customer Help Points Note:
On platform

Atm Machine Yes
Baby Change No
Seated Area Yes
Passenger Information Systems Yes
Passenger Information Systems Note:
Departure Screens, Announcements, Arrival Screens,
Shops Yes
Station Buffet Yes
Station Buffet Note:
Coffee kiosk
Telephones (Cards & Coins) Yes
Toilets Yes
Toilets Note:
Platform 1- Available during staffing hours
Waiting Room No
Waiting Room Note:
in booking hall only available when staff are present

Car parking Yes
Name: Station Car Park
Operator: APCOA Parking
Spaces: 115

Annual Charge: £1135.80
Daily Charge: £6.70
Monthly Charge: £104.90
Off Peak Charge: £6.00
Six Monthly Charge: £627.30
Per Hour Charge: N/A
Three Monthly Charge: £314.20
Weekly Charge: £29.70
Car Parking Contact Available No
Phone number: 0330 333 9232
Website: Go to website

Cycle Storage Availability Yes

Sheltered: Yes
Spaces: 46
Type: Stands
Location: upside platform
Cycle Storage CCTV No

Location for Rail Replacement Services Yes
Location For Rail Replacement Service Note:

Towards Dartford - Outside Ladbrokes.

Towards Hither Green - Outside the Co-Op. 
Taxi Rank No
Bus Service Yes
Bus Service Note:

Information to plan your onward journey is available in a printable format here

Accessible Booking Office Counter Yes
Accessible Booking Office Counter Note:
There are standing height and wheelchair height ticket counters available.
Accessible Public Telephones No
Accessible Public Telephones Note:

Public telephones are not wheelchair accessible
Accessible Toilets Yes
Accessible Toilets Note:
Platform 1 Only available when staff present
Induction Loop Yes
Wheelchairs Available Yes
Ramp For Train Access Yes
Step Free Access Yes
Step Free Access Note:
This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details - Step free access to Platform 1 via main entrance. Step free access to Platform 2 via lift. Step access to platform 2  via footbridge or side entrance from Footscray Road.
Accessible Taxis No
Accessible Taxis Note:

Accessible taxis are available to book
Accessible Ticket Machines Yes
Accessible Ticket Machines Note:
There are two Ticket Vending Machine's on the station forecourt
Impaired Mobility Set Down Yes
Helpline Contact Yes
0345 322 7021 or Text relay 18001 0345 322 7021 Freephone 0800 783 4524 or Text Relay 18001 0800 783 4524
Helpline Contact Note:
*Helpline closed on Christmas Day
Staff Help Available Yes
Mon - Fri: 6:00 AM to 8:16 PM
Sat: 6:50 AM to 7:40 PM
Sun: 8:00 AM to 4:00 PM
Staff Help Available Note:
This station is not continuously staffed please see staffing times for details of when staff assistance is available.
Assisted Travel:

Assistance navigating through the station and getting on and off trains (by ramp if required) is available during station staffing hours (see Staff Help available times) . You can now book assistance up to 6 hours before your journey. You can also travel without booking, just make yourself known to staff as far in advance as possible of the train you would like to get - we recommend at least 20 minutes. There are no staff on the trains that call at this station that can assist. The meeting point for assisted travel is the gateline in the booking hall, or if unstaffed,  the ticket office or you can use the help point.

Live departures & arrivals for New Eltham

Departures
Arrivals
Live departures for New Eltham
Due Destination Platform Expected Usual Seat AvailabilityUsual seat availability Train LengthCoaches further details 
20:06 London Charing Cross Platform 1 1 On time
n/a
 8 See details on departure to London Charing Cross
20:07 Slade Green Platform 2 2 On time
8 See details on departure to Slade Green
20:13 London Cannon Street via Lewisham Platform 1 1 On time
n/a
 10 See details on departure to London Cannon Street via Lewisham
20:15 Gravesend Platform 2 2 On time
10 See details on departure to Gravesend
20:24 London Charing Cross Platform 1 1 On time
10 See details on departure to London Charing Cross
20:25 Dartford Platform 2 2 On time
n/a
 10 See details on departure to Dartford
20:37 Slade Green Platform 2 2 On time
n/a
 8 See details on departure to Slade Green
20:43 London Cannon Street via Lewisham Platform 1 1 On time
10 See details on departure to London Cannon Street via Lewisham
20:45 Gravesend Platform On time
n/a
 10 See details on departure to Gravesend
20:54 London Charing Cross Platform On time
10 See details on departure to London Charing Cross
Live arrivals at New Eltham
Due Destination Platform Expected Usual Seat AvailabilityUsual seat availability Train LengthCoaches further details 
20:06 Gravesend Platform 1 1 On time
n/a
 8 See details on departure to Gravesend
20:06 London Cannon Street Platform 2 2 On time
8 See details on departure to London Cannon Street
20:12 London Cannon Street Platform 1 1 On time
n/a
 10 See details on departure to London Cannon Street
20:14 London Charing Cross Platform 2 2 On time
10 See details on departure to London Charing Cross
20:23 Dartford Platform 1 1 On time
10 See details on departure to Dartford
20:25 London Charing Cross Platform 2 2 On time
n/a
 10 See details on departure to London Charing Cross
20:36 London Cannon Street Platform 2 2 On time
n/a
 8 See details on departure to London Cannon Street
20:42 London Cannon Street Platform 1 1 On time
10 See details on departure to London Cannon Street
20:44 London Charing Cross Platform On time
n/a
 10 See details on departure to London Charing Cross
20:53 Gravesend Platform On time
10 See details on departure to Gravesend

Usual seating availability

More info
  • Many seats available
  • Plenty of seats available
  • Some seats available
  • Only a few seats available
  • Standing room only
  • n/a
    Data unavailable

Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.
To feedback on this pilot, email seats@southeasternrailway.co.uk

timetables for New Eltham

Abbey Wood, Albany Park, Barnehurst, Belvedere, Bexley, Bexleyheath, Blackheath, Charlton, Chatham, City Thameslink, Crayford, Dartford, Denmark Hill, Deptford, Eltham, Erith, Falconwood, Farringdon, Gillingham, Gravesend, Greenhithe (for Bluewater), Greenwich, Higham, Hither Green, Kidbrooke, Lee, Lewisham, London Blackfriars, London Bridge, London Cannon Street, London Charing Cross, London Victoria, London Waterloo East, Maze Hill, Mottingham, New Cross, New Eltham, Northfleet, Nunhead, Peckham Rye, Plumstead, Rainham, Rochester, Sidcup, Slade Green, St Johns, St Pancras International, Stone Crossing, Strood, Swanscombe, Welling, Westcombe Park, Woolwich Arsenal, Woolwich Dockyard

Current timetable

12 September to 11 December 2021

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