New Eltham
Ticket office
Closed now
| Mon - Fri: | to |
|---|---|
| Sat: | to |
| Sun: | 6:00 AM to 10:00 AM |
| 3:00 PM to 7:00 PM |
Station details
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AlertsFull detailsHide detailsPlease note we have temporarily changed the ticket office opening hours at this station.
General information
| Station Operator: SE | |
| Station Code: NEH |
| Staffing Level: partTime | |
| CCTV: Yes |
Ticket buying & collection
| True | Oyster Pre Pay |
| True | Oyster Validator |
| True | Smartcard Issued |
| True | Smartcard Validator |
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Travelcard: Zone 4 |
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| Oyster Comments: Oyster cards with a pre-loaded deposit only are available from ticket office. Top-up only from self-service ticket machine(s) |
| True | Oyster Topup |
| True | Prepurchase Collection |
| True | Smartcard Topup |
| True | Ticket Machine |
| Penalty Fares: Applicable Operators: Southeastern |
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Ticket Office Note: On way in to access trains from Station Approach entrance |
Passenger services
| False> | Lost Property Contact Available |
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Phone number:
0345 322 7021 Website: Go to website |
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| True | Ticket Gate |
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Customer Services: 0345 322 7021 |
| False> | Left Luggage Contact Available |
| True | Customer Help Points |
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Customer Help Points Note: On platform |
Station facilities
| True> | Atm Machine |
| False | Baby Change |
| False | Bureau De Change |
| False | Post Box |
| True | Seated Area |
| False | First Class Lounge |
| True | Shops |
| False | Showers |
| True | Station Buffet |
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Station Buffet Note: Coffee kiosk |
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| True | Telephones (Cards & Coins) |
| True | Toilets |
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Toilets Note: Platform 1 |
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| False | Tourist Information Office |
| False | Trolleys |
| False | WebKiosk |
| False | WiFi |
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Wifi Note: Find WiFi Hotspots around New Eltham station |
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| False | Waiting Room |
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Waiting Room Note: in booking hall only available when staff are present |
Car parking
| true | Car parking |
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Name: Station Car Park Operator: Saba Park Solutions UK Limited Spaces: 115 Annual Charge: £1107.10 Daily Charge: £6.60 Monthly Charge: £102.30 Off Peak Charge: £5.90 Six Monthly Charge: £611.50 Per Hour Charge: N/A Three Monthly Charge: £306.30 Weekly Charge: £29.00 |
| False | Car Parking Contact Available |
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Phone number: 03301 235 247 Website: Go to website |
Cycling
| True | Cycle Storage Availability |
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Sheltered: Yes |
| False | Cycle Storage CCTV |
Other transport
| False | Taxi Rank |
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| False | Car Hire |
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| False | Airport |
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| False | Metro |
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| True | Bus Service |
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Bus Service Note: Information to plan your onward journey is available in a printable format here |
Accessibility
| True | Accessible Booking Office Counter |
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Accessible Booking Office Counter Note: There are standing height and wheelchair height ticket counters available. |
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| False | Accessible Public Telephones |
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Accessible Public Telephones Note: Public telephones are not wheelchair accessible |
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| False | National Key Toilets |
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| True | Induction Loop |
| True | Wheelchairs Available |
| True | Ramp For Train Access |
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| True | Step Free Access |
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Step Free Access Note: Step free access to Platform 1 via main entrance. Step free access to Platform 2 via lift. Step access to platform 2Â via footbridge or side entrance from Footscray Road. |
| False | Accessible Taxis |
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Accessible Taxis Note: Accessible taxis are available to book |
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| True | Accessible Ticket Machines |
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Accessible Ticket Machines Note: There are two Ticket Vending Machine's on the station forecourt |
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| True | Impaired Mobility Set Down |
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Live departures & arrivals for New Eltham
| Due | Destination | Platform | Expected | further details | |
|---|---|---|---|---|---|
| 09:49 | Dartford Platform 2 | 2 | On time | coaches | See details on departure to Dartford |
| 09:50 | London Charing Cross via Lewisham Platform 1 | 1 | On time | coaches | See details on departure to London Charing Cross via Lewisham |
| 10:04 | Gravesend Platform 2 | 2 | On time | coaches | See details on departure to Gravesend |
| 10:05 | London Charing Cross via Lewisham Platform 1 | 1 | On time | coaches | See details on departure to London Charing Cross via Lewisham |
| 10:19 | Dartford Platform 2 | 2 | On time | coaches | See details on departure to Dartford |
| 10:20 | London Charing Cross via Lewisham Platform 1 | 1 | On time | coaches | See details on departure to London Charing Cross via Lewisham |
| 10:34 | Gravesend Platform | On time | coaches | See details on departure to Gravesend | |
| 10:35 | London Charing Cross via Lewisham Platform | On time | coaches | See details on departure to London Charing Cross via Lewisham | |
| 10:49 | Dartford Platform | On time | coaches | See details on departure to Dartford | |
| 10:50 | London Charing Cross via Lewisham Platform | On time | coaches | See details on departure to London Charing Cross via Lewisham |
| Due | Destination | Platform | Expected | further details | |
|---|---|---|---|---|---|
| 09:48 | London Charing Cross Platform 2 | 2 | On time | coaches | See details on departure to London Charing Cross |
| 09:50 | Gravesend Platform 1 | 1 | On time | coaches | See details on departure to Gravesend |
| 10:03 | London Charing Cross Platform 2 | 2 | On time | coaches | See details on departure to London Charing Cross |
| 10:05 | Dartford Platform 1 | 1 | On time | coaches | See details on departure to Dartford |
| 10:18 | London Charing Cross Platform 2 | 2 | On time | coaches | See details on departure to London Charing Cross |
| 10:20 | Gravesend Platform 1 | 1 | On time | coaches | See details on departure to Gravesend |
| 10:33 | London Charing Cross Platform | On time | coaches | See details on departure to London Charing Cross | |
| 10:35 | Dartford Platform | On time | coaches | See details on departure to Dartford | |
| 10:48 | London Charing Cross Platform | On time | coaches | See details on departure to London Charing Cross | |
| 10:50 | Gravesend Platform | On time | coaches | See details on departure to Gravesend |