Milton Keynes Central

The toilets are located on 1 and 3. Please be advised the non-accessible toilets on Platforms 1 and 2 are locked out of use until further notice. The National key toilets are located on the Main Concourse (operated by a RADAR key), Platform 1 and Platform 3. A RADAR key is available from station staff upon request. Passengers in possession of a RADAR key can access the toilets at all times. The toilet facilities are available: Monday - Sunday 05:00-23:00.

The waiting room facilities at Milton Keynes Central will be locked out of use until further notice. We apologise for any inconvenience this may cause to your journey. 

Taxis can be obtained outside the front of the station. www.traintaxi.co.uk

Information to plan your onward journey is available in a printable format here

There is an accessible Ticket Office window on the main concourse.  The counter on this window can be lowered to help wheelchair users and other customers.

Public telephones are accessible - situated on the concourse and at the front of the station outside the main entrance

Level access to booking hall and footbridge. 35 steps down to all platforms (1-5) or step-free via lifts.

This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955

Accessible parking bays.

This station is not staffed at all times, when this station is unstaffed we can accept bookings for boarding and alighting assistance. All of our trains have ramps on board that our conductors are trained to use.

If you are travelling on London Northwestern Railway services only, you can book assistance up to 4 hours ahead for journeys on the same day, providing this is done during our contact centre hours (8am - 10pm daily). To make a Passenger Assist booking with other train operators, including seat reservations, please contact us up to 6 hours ahead for journeys on the same day.

If your booking is made online outside of these hours, this will be processed as soon as possible when our contact centre opens.

Don't forget you can always simply 'turn up and go' without booking, if you know that the station you are using is accessible to you. This means you can still travel if you have made an online booking that has not been confirmed, and we will do our best to help you on the day.

Please note that other train operating companies may have different contact centre hours for booking assistance.