Kings Norton
Ticket office
Closed now
| Mon: | 6:00 AM to 7:00 PM |
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| Tue: | 6:00 AM to 7:00 PM |
| Wed: | 6:00 AM to 7:00 PM |
| Thu: | 6:00 AM to 7:00 PM |
| Fri: | 6:00 AM to 8:00 PM |
| Sat: | 7:00 AM to 9:00 PM |
| Sun: | 9:30 AM to 4:00 PM |
Station details
| Station Operator: WM | |
| Station Code: KNN |
| Staffing Level: partTime | |
| CCTV: Yes |
| Oyster Pre Pay | No |
| Oyster Validator | No |
| Smartcard Issued | No |
| Smartcard Validator | No |
| Oyster Topup | No |
| Prepurchase Collection | Yes |
| Smartcard Topup | No |
| Ticket Machine | Yes |
| Lost Property Contact Available | No |
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Website: Go to website |
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Customer Services: Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times: Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day. **Kinds Norton Station is accredited by the Secure Station Scheme** |
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| Customer Help Points | Yes |
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Customer Help Points Note: On both platforms |
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| Atm Machine | No |
| Baby Change | No |
| Seated Area | Yes |
| Passenger Information Systems | Yes |
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Passenger Information Systems Note: Departure Screens, Announcements, |
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| Shops | No |
| Station Buffet | No |
| Telephones (Cards & Coins) | Yes |
| Toilets | Yes |
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Toilets Note: The toilets are located in the Booking Hall. The National key toilets are located in the Booking Hall; these toilets are operated by a RADAR key. A RADAR key is available from station staff upon request. All toilet facilities are available: Monday - Thursday 06:00-19:00, Friday 06:00-20:00, Saturday 07:00-21:00 and Sunday 09:30-16:00. The toilet facilities are not available when the Ticket Office is closed. |
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| Waiting Room | No |
| Car parking | Yes |
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Name: Station Car Park Operator: Network West Midlands Spaces: 105 Annual Charge: Daily Charge: Monthly Charge: Off Peak Charge: Six Monthly Charge: Per Hour Charge: Three Monthly Charge: Weekly Charge: |
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| Car Parking Contact Available | No |
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Phone number: Website: Go to website |
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| Cycle Storage Availability | Yes |
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Sheltered: Yes |
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| Cycle Storage CCTV | Yes |
| Location for Rail Replacement Services | Yes |
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Location For Rail Replacement Service Note: In the event of engineering the bus/coach will collect you from: For services in both directions - the public bus stops outside the station on Pershore Road South. |
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| Taxi Rank | Yes |
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Taxi Rank Note: Sutton Radio 0121 311 1113 Parkers 0121 355 6969 |
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| Bus Service | Yes |
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Bus Service Note: Information to plan your onward journey is available in a printable format here |
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| Accessible Booking Office Counter | No |
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Accessible Booking Office Counter Note: staff will come out |
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| Accessible Public Telephones | No |
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Accessible Public Telephones Note: Public telephones are not accessible |
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| Accessible Toilets | Yes |
| Induction Loop | Yes |
| Wheelchairs Available | No |
| Ramp For Train Access | Yes |
| Step Free Access | Yes |
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Step Free Access Note: Level access to Booking Hall. Ramp 60m down to platform 1 (to Birmingham). Also 23 steps down to platform 1. 22 steps from footbridge down to platform 4 (trains to Redditch). Step-free entrance to platform 4 direct from car park. Additional entrance direct to platform 1 via footbridge - 32 steps up, 23 down. Also this entrance can be accessed from side street via steps. Step-free route between platforms is via street. |
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| Accessible Taxis | No |
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Accessible Taxis Note: Accessible taxis are not available |
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| Accessible Ticket Machines | Yes |
| Impaired Mobility Set Down | No |
| Helpline Contact | Yes |
| 0800 0248998 Open: 08:00 - 22:00 7 days a week (except Christmas Day and Boxing Day) | |
| Helpline Opening Hours | Yes |
| Mon - Sun: 8:00 AM to 10:00 PM | |
| Staff Help Available | Yes |
| Mon: 6:00 AM to 7:00 PM Tue: 6:00 AM to 7:00 PM Wed: 6:00 AM to 7:00 PM Thu: 6:00 AM to 7:00 PM Fri: 6:00 AM to 8:00 PM Sat: 7:00 AM to 9:00 PM Sun: 9:30 AM to 4:00 PM |
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Staff Help Available Note:
We recommend booking assistance 24 hours in advance for this and all other assistance requests, (you can book further in advance if you wish). Please contact West Midlands Railway Passenger Assist team on 0800 0248998 |
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