Hook
Ticket office
Closed now
| Mon - Fri: | 6:10 AM to 1:00 PM |
|---|---|
| Sat: | 8:00 AM to 12:00 PM |
| Sun: | to |
Station details
General information
| Station Operator: SW | |
| Station Code: HOK |
| Staffing Level: partTime | |
| CCTV: Yes |
Ticket buying & collection
| False | Oyster Pre Pay |
| False | Oyster Validator |
| False | Smartcard Issued |
| True | Smartcard Validator |
| False | Oyster Topup |
| True | Prepurchase Collection |
| False | Smartcard Topup |
| True | Ticket Machine |
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Ticket Office Note: Outside station near to the ticket office |
Passenger services
| False> | Lost Property Contact Available |
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Website: Go to website |
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| False | Ticket Gate |
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Customer Services: Please contact our Customer Service Centre on 0345 6000 650 |
| False> | Left Luggage Contact Available |
| True | Customer Help Points |
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Customer Help Points Note: Help points are available on all platforms |
Station facilities
| False> | Atm Machine |
| False | Baby Change |
| False | Bureau De Change |
| False | Post Box |
| True | Seated Area |
| False | First Class Lounge |
| False | Shops |
| False | Showers |
| False | Station Buffet |
| True | Telephones (Cards & Coins) |
| True | Toilets |
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Toilets Note: The toilets are located on Platform 1. The National key toilets are located on Platform 1; these toilets are operated by a radar key. The toilet facilities are only available during Ticket Office opening hours. |
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| False | Tourist Information Office |
| False | Trolleys |
| False | WebKiosk |
| False | WiFi |
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Wifi Note: |
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| False | Waiting Room |
Car parking
| true | Car parking |
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Name: Station Car Park Operator: Spaces: 157 Annual Charge: £949.00 Daily Charge: £6.30 Monthly Charge: £92.90 Off Peak Charge: £3.50 Six Monthly Charge: N/A Per Hour Charge: N/A Three Monthly Charge: £278.70 Weekly Charge: £31.40 |
| False | Car Parking Contact Available |
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Phone number: Website: Go to website Note: Prices are valid from 28th July 2019 Weekend tickets are available from 0930 Friday £7.90 Off Peak from 0930 Monday to Friday |
Cycling
| True | Cycle Storage Availability |
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Sheltered: Yes |
| True | Cycle Storage CCTV |
Other transport
| False | Taxi Rank |
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| False | Car Hire |
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| False | Airport |
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| False | Metro |
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| True | Bus Service |
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Bus Service Note: Information to plan your onward journey is available in a printable format here |
Accessibility
| False | Accessible Booking Office Counter |
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| False | Accessible Public Telephones |
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| True | National Key Toilets |
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National Key Toilets Note: The National key toilets are located on Platform 1; these toilets are operated by a radar key. The toilet facilities are only available during Ticket Office opening hours. |
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| True | Induction Loop |
| False | Wheelchairs Available |
| True | Ramp For Train Access |
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| False | Step Free Access |
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Step Free Access Note: Platform one is accessible to wheelchair users. Platform two is accessible to wheelchair users. Interchange - Footbridge consists of 47 steps. Wheelchair users can cross via roadbridge (10 mins). Overview - Hook is a fully accessible station. |
| False | Accessible Taxis |
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| True | Accessible Ticket Machines |
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Accessible Ticket Machines Note: All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details |
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| False | Impaired Mobility Set Down |
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