Hockley Train Station

Address

Hockley station
Station Approach
Hockley
SS5 4BG

Station staff availability

Station staff availability
Mon - Fri	06:00-19:30
Sat	06:00-19:40
Sun	08:10-15:40

For full accessibility information at Hockley, view our accessibility info below.

Ticket office availability

Ticket office availability
Mon - Fri:	06:00-19:30
Sat:	06:00-19:40
Sun:	08:10-15:40

0 Station updates

Station details

Accessibility

Station Accessibility
Induction Loop	Yes
Ramp For Train Access	Yes
Accessible Ticket Machines	Yes
Accessible Toilets	Yes
Step Free Access	No	This station has step free access to both platforms but not between platforms (footbridge only). Step free access to the Shenfield / London bound side is the same side as the ticket office. The Southend bound platform is accessed from Plumberow Avenue approximately 500 metres away. This station is a category B2 station according to ORR station classification system. https://www.orr.gov.uk/media/10955 Assistance meeting point is the ticket office.
Accessible Booking Office Counter	No
Wheelchairs Available	No
Impaired Mobility Set Down	No

Getting to and from the station
Accessible Taxis	Yes	Details of nearest taxis are shown on station information poster

Staff help
Staff Help Available	Yes	Mon - Fri: 6:00 AM to 7:30 PM Sat: 6:00 AM to 7:40 PM Sun: 8:10 AM to 3:40 PM Staff Help Available Note: Most services are operated as driver only meaning there are no other staff onboard. Customers requiring assistance who haven't booked are advised to speak to a member of staff at the ticket office when it's open or use the ticket vending machine help button outside of that time. Please be aware that it may take longer to arrange your assistance if you do not book. Mobile assistance teams also operate within the area and can be available to assist with boarding and alighting for booked assists between the hours of 06:00 - 21:00. Outside of this time alternative transport will be supplied.
Assisted Travel	Yes	We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Helpline Contact	Yes	0800 028 28 78
Helpline Opening Hours	Yes	Mon - Sun: 8:00 AM to 8:00 PM
Accessible Public Telephones	No

Station facilities

Atm Machine	Yes	Located outside the station
Baby Change	Yes
Seated Area	Yes
Passenger Information Systems	Yes	Passenger Information Systems Note: Departure Screens, Announcements,
Station Buffet	Yes	Coffee stand, limited opening hours
Toilets	Yes	The toilets including accessible (radar key) toilets are on platform 1
CCTV	Yes
Shops	No
Telephones	No
Waiting Room	No	Heated waiting rooms on both platforms

Ticket buying & collection

Ticket office availability
Ticket Machine	Yes

Smartcards
Smartcard Issued	Yes
Smartcard Validator	Yes
Smartcard Topup	Yes

Oyster Pay as you go Information
Prepurchase Collection	Yes
Penalty Fares		Applicable Operators: Southeastern
Oyster Pre Pay	No
Oyster Validator	No
Oyster Topup	No

Passenger services

Lost Property Contact Available	Yes	Website: https://www.greateranglia.co.uk/lost-property
Customer Services		Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).Closed on Christmas Day and Boxing Day.
Customer Help Points	Yes	Help point avaiable on platform 1.
Ticket Gate	No
Customer Services: Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).Closed on Christmas Day and Boxing Day.

Car parking

Car parking	Yes
Name: Station Car Park Operator: National Car Parks Ltd Spaces: 139 Car Parking Contact Available: No Phone number: Website: http://www.ncp.co.uk Accessible Car Park Equipment: Yes Accessible Spaces: 7	Daily Charge: £9.00 Weekly Charge: £36.60 Monthly Charge: £157.00

Cycling

Bicycle Storage
Cycle Storage Availability	Yes	Sheltered: Yes Spaces: 80 Type: Racks Location: Within car park
Cycle Storage CCTV	Yes

Bicycle Storage

Cycle Storage Availability

Yes

Sheltered: Yes
Spaces: 80
Type: Racks
Location:

Within car park

Cycle Storage CCTV

Yes

Other transport

Location for Rail Replacement Services	Yes	Replacement transport stops are away from the Station, Located on Spa Road. Customers wishing to travel to Shenfield/London should use the Public bus stop located opposite CO-OP Funeral care. Customers wishing to travel towards Southend Victoria & Southend Airport should use the bus stop located next to CO-OP Funeral Care. Directional Signage is provided at the station entrance and at both Public Bus Stops. Check before travel.
Taxi Rank	No
Bus Service	No
Tube, Overground and Tram links	No

General information

Station Operator	LE
Station Code	HOC
Staffing Level	partTime

Live departures & arrivals for Hockley

Departures

Arrivals

Live departures for Hockley
Due	Destination	Usual Seat AvailabilityUsual seat availability
18:50	Southend Victoria	n/a
18:54	Newbury Park Underground	n/a
19:20	Southend Victoria	n/a
19:24	Newbury Park Underground	n/a
19:50	Southend Victoria	n/a
19:54	Newbury Park Underground	n/a
20:20	Southend Victoria	n/a
20:24	Newbury Park Underground	n/a

Live arrivals at Hockley
Due	Destination	Usual Seat AvailabilityUsual seat availability
18:49	Newbury Park Underground	n/a
18:53	Southend Victoria	n/a
19:19	Newbury Park Underground	n/a
19:23	Southend Victoria	n/a
19:49	Newbury Park Underground	n/a
19:53	Southend Victoria	n/a
20:19	Newbury Park Underground	n/a
20:23	Southend Victoria	n/a

Many seats available
Plenty of seats available
Some seats available
Only a few seats available
Standing room only
n/a

Data unavailable

Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.