Hockley
Ticket office
Open now
| Mon - Fri: | 6:00 AM to 7:30 PM |
|---|---|
| Sat: | 6:00 AM to 7:40 PM |
| Sun: | 8:10 AM to 3:40 PM |
Station details
| Station Operator: LE | |
| Station Code: HOC |
| Staffing Level: partTime | |
| CCTV: Yes |
| Oyster Pre Pay | No |
| Oyster Validator | No |
| Smartcard Issued | Yes |
| Smartcard Validator | Yes |
| Oyster Topup | No |
| Prepurchase Collection | Yes |
| Smartcard Topup | Yes |
| Ticket Machine | Yes |
| Lost Property Contact Available | No |
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Website: Go to website |
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Customer Services: Monday-Saturday 08:00-20:00 Sunday 10:00-20:00 Bank Holidays 09:00-18:00 The hours shown are for the Customer Relations team on 0345 600 7245 (option 8). Closed on Christmas Day and Boxing Day. |
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| Customer Help Points | Yes |
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Customer Help Points Note: Help point avaiable on platform 1. |
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| Atm Machine | Yes |
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Atm Machine Note: Located outside the station |
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| Baby Change | Yes |
| Seated Area | Yes |
| Passenger Information Systems | Yes |
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Passenger Information Systems Note: Departure Screens, Announcements, Arrival Screens, |
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| Shops | No |
| Station Buffet | Yes |
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Station Buffet Note: Cold drinks vending machine Food vending machine |
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| Telephones (Cards & Coins) | Yes |
| Toilets | Yes |
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Toilets Note: The toilets including accessible (radar key) toilets are on platform 1 |
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| Waiting Room | No |
| Car parking | Yes |
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Name: Station Car Park Operator: National Car Parks Ltd Spaces: 147 Annual Charge: £1318.00 Daily Charge: £7.80 Monthly Charge: £132.00 Off Peak Charge: £5.00 Six Monthly Charge: N/A Per Hour Charge: N/A Three Monthly Charge: £377.00 Weekly Charge: £32.00 |
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| Car Parking Contact Available | No |
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Phone number: Website: Go to website |
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| Cycle Storage Availability | Yes |
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Sheltered: Yes Within car park |
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| Cycle Storage CCTV | Yes |
| Location for Rail Replacement Services | Yes |
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Location For Rail Replacement Service Note: Replacement transport stops are away from the Station, Located on Spa Road. Customers wishing to travel to Shenfield/London should use the Public bus stop located opposite CO-OP Funeral care. Customers wishing to travel towards Southend Victoria & Southend Airport should use the bus stop located next to CO-OP Funeral Care. Directional Signage is provided at the station entrance and at both Public Bus Stops. Check before travel. |
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| Taxi Rank | No |
| Bus Service | No |
| Accessible Booking Office Counter | No |
| Accessible Public Telephones | No |
| Accessible Toilets | Yes |
| Induction Loop | Yes |
| Wheelchairs Available | No |
| Ramp For Train Access | Yes |
| Step Free Access | No |
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Step Free Access Note: This station has step free access to both platforms but not between platforms (footbridge only). Step free access to the Shenfield / London bound side is the same side as the ticket office. The Southend bound platform is accessed from Plumberow Avenue approximately 500 metres away. This station is a category B2 station according to ORR station classification system. https://www.orr.gov.uk/media/10955 Assistance meeting point is the ticket office. |
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| Accessible Taxis | No |
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Accessible Taxis Note: Details of nearest taxis are shown on station information poster |
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| Accessible Ticket Machines | Yes |
| Impaired Mobility Set Down | No |
| Helpline Contact | Yes |
| 0800 028 28 78 | |
| Helpline Opening Hours | Yes |
| Mon - Sun: 8:00 AM to 8:00 PM | |
| Staff Help Available | Yes |
| Mon - Fri: 6:00 AM to 7:30 PM Sat: 6:00 AM to 7:40 PM Sun: 8:10 AM to 3:40 PM |
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Staff Help Available Note: Driver only operated services. Mobile assistance teams operate within the area and can be available for booked assists. Customers wanting to turn up and go can do so when ticket office is open and staff will provide assistance as soon as possible. Booking is recommended. |
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Assisted Travel: As an alternative to the above number, please use 0345 600 7245 (option 4) if calling from a mobile. |
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Live departures & arrivals for Hockley
| Due | Destination | Platform | Expected | Usual Seat AvailabilityUsual seat availability | Train LengthCoaches | further details |
|---|---|---|---|---|---|---|
| 16:01 | Southend Victoria Platform | Cancelled |
n/a
|
See details on departure to Southend Victoria | ||
| 16:02 | London Liverpool Street Platform | 16:07 5 mins late |
n/a
|
See details on departure to London Liverpool Street | ||
| 16:21 | Southend Victoria Platform | On time |
n/a
|
See details on departure to Southend Victoria | ||
| 16:22 | London Liverpool Street Platform | Cancelled |
n/a
|
See details on departure to London Liverpool Street | ||
| 16:41 | Southend Victoria Platform | Cancelled |
n/a
|
See details on departure to Southend Victoria | ||
| 16:42 | London Liverpool Street Platform | On time |
n/a
|
See details on departure to London Liverpool Street | ||
| 17:01 | Southend Victoria Platform | On time |
n/a
|
See details on departure to Southend Victoria | ||
| 17:02 | London Liverpool Street Platform | On time |
n/a
|
See details on departure to London Liverpool Street | ||
| 17:21 | Southend Victoria Platform | On time |
n/a
|
See details on departure to Southend Victoria | ||
| 17:22 | London Liverpool Street Platform | On time |
n/a
|
See details on departure to London Liverpool Street |
| Due | Destination | Platform | Expected | Usual Seat AvailabilityUsual seat availability | Train LengthCoaches | further details |
|---|---|---|---|---|---|---|
| 16:01 | London Liverpool Street Platform | Cancelled |
n/a
|
See details on departure to London Liverpool Street | ||
| 16:02 | Southend Victoria Platform | 16:06 4 mins late |
n/a
|
See details on departure to Southend Victoria | ||
| 16:21 | Shenfield Platform | On time |
n/a
|
See details on departure to Shenfield | ||
| 16:22 | Southend Victoria Platform | Cancelled |
n/a
|
See details on departure to Southend Victoria | ||
| 16:41 | London Liverpool Street Platform | Cancelled |
n/a
|
See details on departure to London Liverpool Street | ||
| 16:42 | Southend Victoria Platform | On time |
n/a
|
See details on departure to Southend Victoria | ||
| 17:01 | London Liverpool Street Platform | On time |
n/a
|
See details on departure to London Liverpool Street | ||
| 17:02 | Southend Victoria Platform | On time |
n/a
|
See details on departure to Southend Victoria | ||
| 17:21 | London Liverpool Street Platform | On time |
n/a
|
See details on departure to London Liverpool Street | ||
| 17:22 | Southend Victoria Platform | On time |
n/a
|
See details on departure to Southend Victoria |
Usual seating availability
More info-
Many seats available
-
Plenty of seats available
-
Some seats available
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Only a few seats available
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Standing room only
-
n/aData unavailable
Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.
To feedback on this pilot, email seats@southeasternrailway.co.uk