Hockley

Address

Hockley station
Station Approach
Hockley
SS5 4BG

Ticket office

Mon - Fri:	6:00 AM to 7:30 PM
Sat:	6:00 AM to 7:40 PM
Sun:	8:10 AM to 3:40 PM

0 Station updates

Station details

General information

Station Operator: LE
Station Code: HOC

Staffing Level: partTime
CCTV: Yes

Ticket buying & collection

Oyster Pre Pay	No
Oyster Validator	No
Smartcard Issued	Yes
Smartcard Validator	Yes

Penalty Fares: Applicable Operators: Southeastern
Oyster Topup	No
Prepurchase Collection	Yes
Smartcard Topup	Yes
Ticket Machine	Yes

Passenger services

Website: https://www.greateranglia.co.uk/lost-property
Lost Property Contact Available	No
Customer Services: Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).Closed on Christmas Day and Boxing Day.

Customer Help Points	Yes
Customer Help Points Note: Help point avaiable on platform 1.

Station facilities

Atm Machine	Yes
Atm Machine Note: Located outside the station
Baby Change	Yes
Seated Area	Yes
Passenger Information Systems	Yes
Passenger Information Systems Note: Departure Screens, Announcements,

Shops	No
Station Buffet	Yes
Station Buffet Note: Coffee stand, limited opening hours
Telephones	No
Toilets	Yes
Toilets Note: The toilets including accessible (radar key) toilets are on platform 1
Waiting Room	No
Waiting Room Note: Heated waiting rooms on both platforms

Car parking

Car parking	Yes

Name: Station Car Park
Operator: National Car Parks Ltd
Spaces: 147
Car Parking Contact Available: No
Phone number:
Website: http://www.ncp.co.uk
Accessible Car Park Equipment: Yes
Accessible Spaces: 8

Daily Charge: £8.40
Weekly Charge: £35.00
Monthly Charge: £150.00

Cycling

Cycle Storage Availability	Yes
Sheltered: Yes Spaces: 80 Type: Racks Location: Within car park

Cycle Storage Availability

Sheltered: Yes
Spaces: 80
Type: Racks
Location:

Within car park

Cycle Storage CCTV	Yes

Other transport

Location for Rail Replacement Services	Yes
Location For Rail Replacement Service Note: Replacement transport stops are away from the Station, Located on Spa Road. Customers wishing to travel to Shenfield/London should use the Public bus stop located opposite CO-OP Funeral care. Customers wishing to travel towards Southend Victoria & Southend Airport should use the bus stop located next to CO-OP Funeral Care. Directional Signage is provided at the station entrance and at both Public Bus Stops. Check before travel.
Taxi Rank	No

Location for Rail Replacement Services

Location For Rail Replacement Service Note:

Replacement transport stops are away from the Station, Located on Spa Road.

Customers wishing to travel to Shenfield/London should use the Public bus stop located opposite CO-OP Funeral care.

Customers wishing to travel towards Southend Victoria & Southend Airport should use the bus stop located next to CO-OP Funeral Care.

Directional Signage is provided at the station entrance and at both Public Bus Stops.

Check before travel.

Taxi Rank

Bus Service	No

Accessibility

Accessible Booking Office Counter	No
Induction Loop	Yes
Accessible Public Telephones	No
Accessible Toilets	Yes
Wheelchairs Available	No
Ramp For Train Access	Yes
Step Free Access	No
Step Free Access Note: This station has step free access to both platforms but not between platforms (footbridge only). Step free access to the Shenfield / London bound side is the same side as the ticket office. The Southend bound platform is accessed from Plumberow Avenue approximately 500 metres away. This station is a category B2 station according to ORR station classification system. https://www.orr.gov.uk/media/10955 Assistance meeting point is the ticket office.

Accessible Taxis	Yes
Accessible Taxis Note: Details of nearest taxis are shown on station information poster
Accessible Ticket Machines	Yes
Impaired Mobility Set Down	No
Helpline Contact	Yes
0800 028 28 78
Helpline Opening Hours	Yes
Mon - Sun: 8:00 AM to 8:00 PM
Staff Help Available	Yes
Mon - Fri: 6:00 AM to 7:30 PM Sat: 6:00 AM to 7:40 PM Sun: 8:10 AM to 3:40 PM
Staff Help Available Note: Most services are operated as driver only meaning there are no other staff onboard. Customers requiring assistance who haven't booked are advised to speak to a member of staff at the ticket office when it's open or use the ticket vending machine help button outside of that time. Please be aware that it may take longer to arrange your assistance if you do not book. Mobile assistance teams also operate within the area and can be available to assist with boarding and alighting for booked assists between the hours of 06:00 - 21:00. Outside of this time alternative transport will be supplied.
Assisted Travel: We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Live departures & arrivals for Hockley

Departures

Arrivals

Live departures for Hockley
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability	further details
04:12	London Liverpool Street Platform 1	1	On time	n/a	See details on departure to London Liverpool Street
04:40	London Liverpool Street Platform 1	1	On time	n/a	See details on departure to London Liverpool Street
05:13	London Liverpool Street Platform 1	1	On time	n/a	See details on departure to London Liverpool Street
05:32	London Liverpool Street Platform 1	1	On time	n/a	See details on departure to London Liverpool Street
05:52	London Liverpool Street Platform 1	1	On time	n/a	See details on departure to London Liverpool Street

Live arrivals at Hockley
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability	further details
04:12	Southend Victoria Platform 1	1	On time	n/a	See details on departure to Southend Victoria
04:40	Southend Victoria Platform 1	1	On time	n/a	See details on departure to Southend Victoria
05:13	Southend Victoria Platform 1	1	On time	n/a	See details on departure to Southend Victoria
05:32	Southend Victoria Platform 1	1	On time	n/a	See details on departure to Southend Victoria
05:52	Southend Victoria Platform 1	1	On time	n/a	See details on departure to Southend Victoria

Many seats available
Plenty of seats available
Some seats available
Only a few seats available
Standing room only
n/a

Data unavailable

Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.
To feedback on this pilot, email seats@southeasternrailway.co.uk

timetables for Hockley

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