Hildenborough
Ticket office
Open now
Station details
| Station Operator: SE | |
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| Station Code: HLB |
| Staffing Level: partTime | |
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| CCTV: Yes |
| Oyster Pre Pay | No |
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| Oyster Validator | No |
| Smartcard Issued | Yes |
| Smartcard Validator | No |
| Oyster Topup | No |
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| Prepurchase Collection | Yes |
| Smartcard Topup | Yes |
| Ticket Machine | Yes |
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Penalty Fares: Applicable Operators: Southeastern |
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Ticket Office Note: On way in to access trains |
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| Lost Property Contact Available | Yes |
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Phone number:
0345 322 7021 Website: Go to website |
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Customer Services: This station has Secure station accreditation - For more information contact 0345 322 7021 |
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| Customer Help Points | Yes |
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Customer Help Points Note: In the forecourt By the side entrance to Platform 1 |
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| Atm Machine | No |
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| Baby Change | No |
| Seated Area | Yes |
| Passenger Information Systems | Yes |
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Passenger Information Systems Note: Departure Screens, Announcements, |
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| Shops | Yes |
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| Station Buffet | Yes |
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Station Buffet Note: Coffee shop and Selecta vending machine |
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| Telephones (Cards & Coins) | Yes |
| Toilets | Yes |
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Toilets Note: Platform 1 - Available during staffing hours |
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| Waiting Room | Yes |
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Waiting Room Note: Heated waiting area in booking hall only available when staff are present |
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| Car parking | Yes |
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Name: Station Car Park Operator: APCOA Parking Spaces: 280 Car Parking Contact Available: No Phone number: 0330 333 9232 Website: Go to website Note: From 1st June - new off peak evening rate (after 18:00) - £1.50 |
Annual Charge:
£1226.20 Daily Charge: £7.10 Monthly Charge: £114.50 Off Peak Charge: £6.30 Six Monthly Charge: £676.40 Per Hour Charge: N/A Three Monthly Charge: £342.70 Weekly Charge: £32.20 |
| Cycle Storage Availability | Yes |
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Sheltered: Yes |
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| Cycle Storage CCTV | No |
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| Location for Rail Replacement Services | Yes |
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Location For Rail Replacement Service Note: Outside of the station, next to the coffee shop. |
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| Taxi Rank | Yes |
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Taxi Rank Note: station front |
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| Bus Service | Yes |
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Bus Service Note: Information to plan your onward journey is available in a printable format here |
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| Accessible Booking Office Counter | Yes |
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Accessible Booking Office Counter Note: There are standing height and wheelchair height ticket counters available |
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| Accessible Public Telephones | No |
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Accessible Public Telephones Note: Public telephones are not wheelchair accessible |
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| Accessible Toilets | No |
| Induction Loop | Yes |
| Wheelchairs Available | No |
| Ramp For Train Access | Yes |
| Step Free Access | No |
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Step Free Access Note: Category B3. This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details -Step free access to platform 1 for services towards London. There is no step free access to Platform 2. Stepped access only to platform 2 for services away from London via the station footbridge. No step free interchange between platforms. |
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| Accessible Taxis | No |
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Accessible Taxis Note: Accessible taxis are available to book |
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| Accessible Ticket Machines | Yes |
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Accessible Ticket Machines Note: station forecourt |
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| Impaired Mobility Set Down | Yes |
| Helpline Contact | Yes |
| 0345 322 7021 or Text relay 18001 0345 322 7021 Freephone 0800 783 4524 or Text Relay 18001 0800 783 4524 | |
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Helpline Contact Note: *Helpline closed on Christmas Day |
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| Staff Help Available | Yes |
| Mon - Fri: 6:10 AM to 12:50 PM Sat: 7:10 AM to 1:50 PM Sun: Unavailable |
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Assisted Travel: Assistance navigating through the station and getting on and off trains (by ramp if required - although only limited step free access at this station ) is available during station staffing hours (see Staff Help available times) . You can now book assistance up to 2 hours before your journey. You can also travel without booking, just make yourself known to staff as far in advance as possible of the train you would like to get - we recommend at least 20 minutes. The meeting point for assisted travel is the ticket office or you can use the help point on the platform. There are staff on all the trains that call at this station that can assist with getting on and off trains only. If no staff at the station ensure you position yourself on the platform so the on train staff can see you.Where staff are not available at the station to assist, and you need assistance beyond just getting on or off the train, we now have a mobile Assistance Team who can be deployed to stations. This can be arranged in advance by booking through Customer Services or by using the Help Point on the station (although inevitably there will be a delay if not booked in advance) - alternatively a taxi can be arranged, at no additional cost, to convey you to the nearest station where you can be assisted further. |
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Live departures & arrivals for Hildenborough
| Due | Destination | Platform | Expected | Usual Seat AvailabilityUsual seat availability | Train LengthCoaches | further details |
|---|---|---|---|---|---|---|
| 10:35 | London Charing Cross Platform 1 | 1 | On time |
n/a
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See details on departure to London Charing Cross | |
| 10:42 | Tunbridge Wells Platform 2 | 2 | On time |
n/a
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See details on departure to Tunbridge Wells | |
| 10:56 | London Charing Cross Platform 1 | 1 | On time |
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See details on departure to London Charing Cross | |
| 11:26 | Hastings Platform 2 | 2 | On time |
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See details on departure to Hastings | |
| 11:53 | London Charing Cross Platform | On time |
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See details on departure to London Charing Cross |
| Due | Destination | Platform | Expected | Usual Seat AvailabilityUsual seat availability | Train LengthCoaches | further details |
|---|---|---|---|---|---|---|
| 10:35 | Tunbridge Wells Platform 1 | 1 | On time |
n/a
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See details on departure to Tunbridge Wells | |
| 10:42 | London Charing Cross Platform 2 | 2 | On time |
n/a
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See details on departure to London Charing Cross | |
| 10:56 | Hastings Platform 1 | 1 | On time |
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See details on departure to Hastings | |
| 11:26 | London Charing Cross Platform 2 | 2 | On time |
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See details on departure to London Charing Cross | |
| 11:53 | Hastings Platform | On time |
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See details on departure to Hastings |
Usual seating availability
More info-
Many seats available
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Plenty of seats available
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Some seats available
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Only a few seats available
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Standing room only
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n/aData unavailable
Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.
To feedback on this pilot, email seats@southeasternrailway.co.uk