Herne Bay
Ticket office
Closed now
| Mon - Fri: | 6:10 AM to 7:00 PM |
|---|---|
| Sat: | 6:10 AM to 7:00 PM |
| Sun: | 9:10 AM to 4:00 PM |
Station details
| Station Operator: SE | |
| Station Code: HNB |
| Staffing Level: partTime | |
| CCTV: Yes |
| False | Oyster Pre Pay |
| False | Oyster Validator |
| True | Smartcard Issued |
| False | Smartcard Validator |
| False | Oyster Topup |
| True | Prepurchase Collection |
| True | Smartcard Topup |
| True | Ticket Machine |
|
Penalty Fares: Applicable Operators: Southeastern |
|
|
Ticket Office Note: On way in to access trains |
| False> | Lost Property Contact Available |
|
Phone number:
0345 322 7021 Website: Go to website |
|
|
Customer Services: 0345 322 7021 |
| True | Customer Help Points |
|
Customer Help Points Note: On platform |
| False> | Atm Machine |
| True | Baby Change |
| True | Seated Area |
| True | Passenger Information Systems |
|
Passenger Information Systems Note: Departure Screens, Announcements, Arrival Screens, |
| True | Shops |
|
Shops Note: newspapers |
|
| True | Station Buffet |
|
Station Buffet Note: Coffee shop |
|
| True | Telephones (Cards & Coins) |
| True | Toilets |
|
Toilets Note: Platform 2 - Available during staffing hours |
|
| False | Waiting Room |
|
Waiting Room Note: On Platform 1 and also in the booking hall - only available when staff are present |
| true | Car parking |
|
Name: Station Car Park Operator: Saba Park Solutions UK Limited Spaces: 92 Annual Charge: £615.40 Daily Charge: £3.70 Monthly Charge: £56.50 Off Peak Charge: £2.80 Six Monthly Charge: £339.60 Per Hour Charge: N/A Three Monthly Charge: £169.30 Weekly Charge: £16.00 |
| False | Car Parking Contact Available |
|
Phone number: 03301 235 247 Website: Go to website Note: From 1st June - new off peak evening rate (after 18:00) - £1.50 |
| True | Cycle Storage Availability |
|
Sheltered: Yes |
| False | Cycle Storage CCTV |
| True | Location for Rail Replacement Services |
|
Location For Rail Replacement Service Note: Station Forecourt |
|
| True | Taxi Rank |
|
Taxi Rank Note: side of station |
| True | Bus Service |
|
Bus Service Note: Information to plan your onward journey is available in a printable format here |
| True | Accessible Booking Office Counter |
|
Accessible Booking Office Counter Note: There are standing height and wheelchair height ticket counters available. |
|
| False | Accessible Public Telephones |
|
Accessible Public Telephones Note: Public telephones are not wheelchair accessible |
|
| False | National Key Toilets |
|
National Key Toilets Note: Platform 2 - Available during staffing hours |
|
| True | Induction Loop |
| True | Wheelchairs Available |
| True | Ramp For Train Access |
| False | Step Free Access |
|
Step Free Access Note: This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details -Step free access to platform 2 for services away from London direct from the station entrance. There is no step free access to Platform 1. Only Stepped access via the station subway to platform 1 for services towards London. No step free interchange between platforms. |
| False | Accessible Taxis |
|
Accessible Taxis Note: Accessible taxis are available to book |
|
| True | Accessible Ticket Machines |
|
Accessible Ticket Machines Note: platform 2 |
|
| True | Impaired Mobility Set Down |
| True | Helpline Contact |
| 0345 322 7021 or Text relay 18001 0345 322 7021 Freephone 0800 783 4524 or Text Relay 18001 0800 783 4524 | |
| Helpline Contact Note: *Helpline closed on Christmas Day |
Live departures & arrivals for Herne Bay
| Due | Destination | Platform | Expected | Train Length | further details |
|---|---|---|---|---|---|
| 04:54 | London Victoria Platform 1 | 1 | On time | coaches | See details on departure to London Victoria |
| Due | Destination | Platform | Expected | Train Length | further details |
|---|---|---|---|---|---|
| 04:54 | Ramsgate Platform 1 | 1 | On time | coaches | See details on departure to Ramsgate |