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Last updated: 19:16

Herne Bay

Address

Herne Bay station
The Circus
Herne Bay
CT6 8PJ

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Ticket office

Closed now

Station details

  • The toilets at Herne Bay are out of use.

    On weekdays, the busiest times at this station are generally between 07:00 and 08:00 and 17:00 and 19:30.

Station Operator: SE
Station Code: HNB
Staffing Level: partTime
CCTV: Yes

Oyster Pre Pay No
Oyster Validator No
Smartcard Issued Yes
Smartcard Validator No
Oyster Topup No
Prepurchase Collection Yes
Smartcard Topup Yes
Ticket Machine Yes
Penalty Fares:
Applicable Operators: Southeastern
Ticket Office Note:
On way in to access trains

Lost Property Contact Available Yes
Phone number: 0345 322 7021
Website: Go to website
Customer Services:
0345 322 7021
Customer Help Points Yes
Customer Help Points Note:
On platform

Atm Machine No
Baby Change Yes
Seated Area Yes
Passenger Information Systems Yes
Passenger Information Systems Note:
Departure Screens, Announcements,
Shops Yes
Shops Note:
newspapers
Station Buffet Yes
Station Buffet Note:
Coffee shop
Telephones (Cards & Coins) Yes
Toilets Yes
Toilets Note:
Platform 2 - Available during staffing hours
Waiting Room No
Waiting Room Note:
Heated waiting room On Platform 1 and also in the booking hall  - only available when staff are present

Car parking Yes
Name: Station Car Park
Operator: APCOA Parking
Spaces: 92

Annual Charge: £631.40
Daily Charge: £3.70
Monthly Charge: £57.90
Off Peak Charge: £2.80
Six Monthly Charge: £348.40
Per Hour Charge: N/A
Three Monthly Charge: £173.70
Weekly Charge: £16.40
Car Parking Contact Available No
Phone number: 0330 333 9232
Website: Go to website
Note:

From 1st June - new off peak evening rate (after 18:00) - £1.50

Number of accessible spaces: 6

Parking is free for disabled customers displaying a valid Blue Badge in any car parking space

Cycle Storage Availability Yes

Sheltered: Yes
Spaces: 30
Type: Stands
Location: downside platform - London end
Cycle Storage CCTV No

Location for Rail Replacement Services Yes
Location For Rail Replacement Service Note:
Station Forecourt
Taxi Rank Yes
Taxi Rank Note:

side of station
Bus Service Yes
Bus Service Note:

Information to plan your onward journey is available in a printable format here

Accessible Booking Office Counter Yes
Accessible Booking Office Counter Note:
There are standing height and wheelchair height ticket counters available.
Accessible Public Telephones No
Accessible Public Telephones Note:

Public telephones are not wheelchair accessible
Accessible Toilets Yes
Accessible Toilets Note:
Platform 2 - Available during staffing hours
Induction Loop Yes
Wheelchairs Available Yes
Ramp For Train Access Yes
Step Free Access No
Step Free Access Note:
Category B3. This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details -Step free access to platform 2 for services away from London direct from the station entrance. There is no step free access to Platform 1. Only Stepped access via the station subway to platform 1 for services towards London. No step free interchange between platforms.
Accessible Taxis No
Accessible Taxis Note:

Accessible taxis are available to book
Accessible Ticket Machines Yes
Accessible Ticket Machines Note:
platform 2
Impaired Mobility Set Down Yes
Helpline Contact Yes
0345 322 7021 or Text relay 18001 0345 322 7021 Freephone 0800 783 4524 or Text Relay 18001 0800 783 4524
Helpline Contact Note:
*Helpline closed on Christmas Day
Staff Help Available Yes
Mon - Fri: 6:10 AM to 7:00 PM
Sat: 6:10 AM to 7:00 PM
Sun: 9:10 AM to 4:00 PM
Assisted Travel:
Assistance navigating through the station and getting on and off trains (by ramp if required - although only limited step free access at this station ) is available during station staffing hours (see Staff Help available times) . You can now book assistance up to 2 hours before your journey. You can also travel without booking, just make yourself known to staff as far in advance as possible of the train you would like to get - we recommend at least 20 minutes. The meeting point for assisted travel is the ticket office or you can use the help point on the platform. There are staff on all the trains that call at this station that can assist with getting on and off trains only. If no staff at the station ensure you position yourself on the platform so the on train staff can see you.Where staff are not available at the station to assist, and you need assistance beyond just getting on or off the train, we now have a mobile Assistance Team who can be deployed to stations. This can be arranged in advance by booking through Customer Services or by using the Help Point on the station (although inevitably there will be a delay if not booked in advance) - alternatively a taxi can be arranged, at no additional cost, to convey you to the nearest station where you can be assisted further.

Live departures & arrivals for Herne Bay

Departures
Arrivals
Live departures for Herne Bay
Due Destination Platform Expected Usual Seat AvailabilityUsual seat availability Train LengthCoaches further details 
19:14 Ramsgate Platform 2 2 19:16 2 mins late
12 See details on departure to Ramsgate
19:19 Ramsgate Platform 2 2 On time
12 See details on departure to Ramsgate
19:20 London Victoria Platform 1 1 On time
8 See details on departure to London Victoria
19:40 Margate Platform 2 2 19:42 2 mins late
11 See details on departure to Margate
19:44 London St Pancras (Intl) Platform 1 1 On time
6 See details on departure to London St Pancras (Intl)
19:47 Ramsgate Platform 2 2 On time
6 See details on departure to Ramsgate
20:15 Ramsgate Platform 2 2 On time
8 See details on departure to Ramsgate
20:20 London Victoria Platform 1 1 On time
8 See details on departure to London Victoria
20:44 London St Pancras (Intl) Platform 1 1 On time
12 See details on departure to London St Pancras (Intl)
20:45 Ramsgate Platform 2 2 On time
6 See details on departure to Ramsgate
Live arrivals at Herne Bay
Due Destination Platform Expected Usual Seat AvailabilityUsual seat availability Train LengthCoaches further details 
19:14 London Victoria Platform 2 2 On time
12 See details on departure to London Victoria
19:18 London St Pancras (Intl) Platform 2 2 On time
12 See details on departure to London St Pancras (Intl)
19:20 Ramsgate Platform 1 1 On time
8 See details on departure to Ramsgate
19:40 London Cannon Street Platform 2 2 On time
11 See details on departure to London Cannon Street
19:43 Ramsgate Platform 1 1 On time
6 See details on departure to Ramsgate
19:46 London St Pancras (Intl) Platform 2 2 On time
6 See details on departure to London St Pancras (Intl)
20:15 London Victoria Platform 2 2 On time
8 See details on departure to London Victoria
20:20 Ramsgate Platform 1 1 On time
8 See details on departure to Ramsgate
20:43 Ramsgate Platform 1 1 On time
12 See details on departure to Ramsgate
20:45 London St Pancras (Intl) Platform 2 2 On time
6 See details on departure to London St Pancras (Intl)

Usual seating availability

More info
  • Many seats available
  • Plenty of seats available
  • Some seats available
  • Only a few seats available
  • Standing room only
  • n/a
    Data unavailable

Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.
To feedback on this pilot, email seats@southeasternrailway.co.uk

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