Henley-in-Arden
Ticket office
Unstaffed
Station details
| Station Operator: WM | |
|---|---|
| Station Code: HNL |
| Staffing Level: unstaffed | |
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| CCTV: Yes |
| Oyster Pre Pay | No |
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| Oyster Validator | No |
| Smartcard Issued | No |
| Smartcard Validator | No |
| Oyster Topup | No |
|---|---|
| Prepurchase Collection | Yes |
| Smartcard Topup | No |
| Ticket Machine | Yes |
| Lost Property Contact Available | No |
|---|---|
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Website: Go to website |
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Customer Services: Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times: Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day. |
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| Customer Help Points | Yes |
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Customer Help Points Note: On both platforms |
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| Atm Machine | No |
|---|---|
| Baby Change | No |
| Seated Area | Yes |
| Passenger Information Systems | Yes |
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Passenger Information Systems Note: Departure Screens, Announcements, |
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| Shops | No |
|---|---|
| Station Buffet | No |
| Telephones (Cards & Coins) | Yes |
| Toilets | No |
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Toilets Note: N/A |
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| Waiting Room | No |
| Car parking | Yes |
|---|---|
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Name: Station Car Park Operator: SABA UK Spaces: 0 Annual Charge: £290.00 Daily Charge: £3.00 Monthly Charge: £36.00 Off Peak Charge: £2.10 Six Monthly Charge: N/A Per Hour Charge: N/A Three Monthly Charge: N/A Weekly Charge: £11.50 |
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| Car Parking Contact Available | No |
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Phone number: Website: Go to website Note: Charging starts from 22 September 2019 |
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| Cycle Storage Availability | Yes |
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Sheltered: No |
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| Cycle Storage CCTV | Yes |
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| Location for Rail Replacement Services | Yes |
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Location For Rail Replacement Service Note: In the event of engineering the bus/coach will collect from: Rail replacement bus stop in Station Road near to entrance of station car park |
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| Taxi Rank | Yes |
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Taxi Rank Note: Henley 01564 793338 |
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| Bus Service | Yes |
|---|---|
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Bus Service Note: Information to plan your onward journey is available in a printable format here |
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| Accessible Booking Office Counter | No |
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| Accessible Public Telephones | No |
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Accessible Public Telephones Note: Public telephones are not accessible |
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| Accessible Toilets | No |
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Accessible Toilets Note: N/A |
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| Induction Loop | Yes |
| Wheelchairs Available | No |
| Ramp For Train Access | Yes |
| Step Free Access | Yes |
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Step Free Access Note: This station has been classified as a step-free access category A station. This means that this station has step-free access to all platforms. More information on the step-free classification system can be found at https://www.orr.gov.uk/media/10955 The Assistance meeting point is on the platform that your service is due to depart. Please attract the attention of the Conductor who will assist you onto the train. |
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| Accessible Taxis | No |
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Accessible Taxis Note: Accessible taxis are not available |
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| Accessible Ticket Machines | Yes |
| Impaired Mobility Set Down | No |
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Impaired Mobility Set Down Note: Car park |
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| Helpline Contact | Yes |
| 0800 0248998 | |
| Helpline Opening Hours | Yes |
| Mon - Sun: Twenty Four Hours | |
| Staff Help Available | No |
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Staff Help Available Note: This station is unstaffed. All of our trains have ramps on board that our conductors are trained to use. |
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Assisted Travel: We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. |
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Live departures & arrivals for Henley-in-Arden
| Due | Destination | Platform | Expected | Usual Seat AvailabilityUsual seat availability | Train LengthCoaches | further details |
|---|---|---|---|---|---|---|
| 14:41 | Kidderminster via Whitlocks End & Birmingham Platform 2 | 2 | 14:44 3 mins late |
n/a
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See details on departure to Kidderminster via Whitlocks End & Birmingham | |
| 15:06 | Stratford-upon-Avon Platform 1 | 1 | On time |
n/a
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See details on departure to Stratford-upon-Avon | |
| 15:41 | Kidderminster via Whitlocks End & Birmingham Platform 2 | 2 | On time |
n/a
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See details on departure to Kidderminster via Whitlocks End & Birmingham | |
| 16:06 | Stratford-upon-Avon Platform 1 | 1 | On time |
n/a
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See details on departure to Stratford-upon-Avon |
| Due | Destination | Platform | Expected | Usual Seat AvailabilityUsual seat availability | Train LengthCoaches | further details |
|---|---|---|---|---|---|---|
| 14:40 | Stratford-upon-Avon Platform 2 | 2 | 14:43 3 mins late |
n/a
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See details on departure to Stratford-upon-Avon | |
| 15:05 | Kidderminster Platform 1 | 1 | On time |
n/a
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See details on departure to Kidderminster | |
| 15:40 | Stratford-upon-Avon Platform 2 | 2 | On time |
n/a
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See details on departure to Stratford-upon-Avon | |
| 16:05 | Kidderminster Platform 1 | 1 | On time |
n/a
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See details on departure to Kidderminster |
Usual seating availability
More info-
Many seats available
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Plenty of seats available
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Some seats available
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Only a few seats available
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Standing room only
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n/aData unavailable
Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.
To feedback on this pilot, email seats@southeasternrailway.co.uk