Henley-in-Arden
Ticket office
Closed now
Station details
| Station Operator: WM | |
| Station Code: HNL |
| Staffing Level: unstaffed | |
| CCTV: Yes |
| Oyster Pre Pay | No |
| Oyster Validator | No |
| Smartcard Issued | No |
| Smartcard Validator | No |
| Oyster Topup | No |
| Prepurchase Collection | Yes |
| Smartcard Topup | No |
| Ticket Machine | Yes |
| Lost Property Contact Available | No |
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Website: Go to website |
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Customer Services: Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times: Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day. |
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| Customer Help Points | Yes |
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Customer Help Points Note: On both platforms |
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| Atm Machine | No |
| Baby Change | No |
| Seated Area | Yes |
| Passenger Information Systems | Yes |
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Passenger Information Systems Note: Departure Screens, Announcements, |
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| Shops | No |
| Station Buffet | No |
| Telephones (Cards & Coins) | Yes |
| Toilets | No |
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Toilets Note: N/A |
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| Waiting Room | No |
| Car parking | Yes |
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Name: Station Car Park Operator: Spaces: 0 Annual Charge: £290.00 Daily Charge: £3.00 Monthly Charge: £36.00 Off Peak Charge: £2.10 Six Monthly Charge: N/A Per Hour Charge: N/A Three Monthly Charge: N/A Weekly Charge: £11.50 |
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| Car Parking Contact Available | No |
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Phone number: Website: Go to website |
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| Cycle Storage Availability | Yes |
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Sheltered: No |
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| Cycle Storage CCTV | Yes |
| Location for Rail Replacement Services | Yes |
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Location For Rail Replacement Service Note: In the event of engineering the bus/coach will collect from: Rail replacement bus stop in Station Road near to entrance of station car park |
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| Taxi Rank | Yes |
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Taxi Rank Note: Henley 01564 793338 |
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| Bus Service | Yes |
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Bus Service Note: Information to plan your onward journey is available in a printable format here |
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| Accessible Booking Office Counter | No |
| Accessible Public Telephones | No |
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Accessible Public Telephones Note: Public telephones are not accessible |
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| Accessible Toilets | No |
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Accessible Toilets Note: N/A |
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| Induction Loop | Yes |
| Wheelchairs Available | No |
| Ramp For Train Access | Yes |
| Step Free Access | No |
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Step Free Access Note: Level access to Stratford platform. Platform 1 (Birmingham bound)has access via steps only. 3 station entrances - entrance 1 - level access onto Stratford platform, entrance 2 - 10 steps up to footbridge from footpath on western side of station, entrance 3 - steep path and 15 steps up to footbridge from road on eastern side. Access between platforms is 24 steps up and down. Birmingham platform is island. Step-free possible using lifts. |
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| Accessible Taxis | No |
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Accessible Taxis Note: Accessible taxis are not available |
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| Accessible Ticket Machines | Yes |
| Impaired Mobility Set Down | No |
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Impaired Mobility Set Down Note: Car park |
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| Helpline Contact | Yes |
| 0800 0248998 Open: 08:00 - 22:00 7 days a week (except Christmas Day and Boxing Day) | |
| Helpline Opening Hours | Yes |
| Mon - Sun: 8:00 AM to 10:00 PM | |
| Staff Help Available | No |
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Staff Help Available Note: This station is unstaffed; All of our trains have ramps on board that our conductors are trained to use. We recommend booking assistance 24 hours in advance for this and all other assistance requests, (you can book further in advance if you wish). Please contact West Midlands Railway Passenger Assist team on 0800 024 8998 |
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Assisted Travel: This station is unstaffed; All of our trains have ramps on board that our conductors are trained to use. We recommend booking assistance 24 hours in advance for this and all other assistance requests, (you can book further in advance if you wish). Please contact West Midlands Railway Passenger Assist team on 0800 024 8998 |
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Live departures & arrivals for Henley-in-Arden
| Due | Destination | Platform | Expected | Train Length | further details |
|---|---|---|---|---|---|
| 09:06 | Stratford-upon-Avon Platform 1 | 1 | 09:09 3 mins late | coaches | See details on departure to Stratford-upon-Avon |
| 09:41 | Stourbridge Junction Platform 2 | 2 | On time | coaches | See details on departure to Stourbridge Junction |
| 10:06 | Stratford-upon-Avon Platform 1 | 1 | On time | coaches | See details on departure to Stratford-upon-Avon |
| 10:41 | Stourbridge Junction Platform 2 | 2 | On time | coaches | See details on departure to Stourbridge Junction |
| Due | Destination | Platform | Expected | Train Length | further details |
|---|---|---|---|---|---|
| 09:05 | Stourbridge Junction Platform 1 | 1 | 09:08 3 mins late | coaches | See details on departure to Stourbridge Junction |
| 09:40 | Stratford-upon-Avon Platform 2 | 2 | On time | coaches | See details on departure to Stratford-upon-Avon |
| 10:05 | Stourbridge Junction Platform 1 | 1 | On time | coaches | See details on departure to Stourbridge Junction |
| 10:40 | Stratford-upon-Avon Platform 2 | 2 | On time | coaches | See details on departure to Stratford-upon-Avon |