|Station Operator: AW|
|Station Code: HSB|
|Staffing Level: unstaffed|
|Oyster Pre Pay||No|
|Lost Property Contact Available||Yes|
03333 211 202
Website: Go to website
Contact our Customer Relations team directly via the Transport for Wales Website.
|Customer Help Points||No|
|Passenger Information Systems||Yes|
Passenger Information Systems Note:
Departure Screens, Announcements, Arrival Screens,
Name: Station Car Park
Operator: Transport for Wales
Off Peak Charge:
Six Monthly Charge:
Per Hour Charge:
Three Monthly Charge:
|Car Parking Contact Available||No|
Phone number: 03333211202
Website: Go to website
|Cycle Storage Availability||Yes|
|Cycle Storage CCTV||Yes|
|Location for Rail Replacement Services||Yes|
Location For Rail Replacement Service Note:
Pick Up / Drop Off at the service bus stops on Chester Road, adjacent to the Helsby Spice restaurant for services towards Warrington, opposite side for services towards Ellesmere Port.
Bus Service Note:
The nearest bus stops are located on the main road.
|Accessible Booking Office Counter||No|
|Accessible Public Telephones||No|
|Ramp For Train Access||Yes|
|Step Free Access||No|
Step Free Access Note:
Step free access to the platform from the car park. Platforms 2, 3 and 4 are only accessible via the footbridge.
|Accessible Ticket Machines||Yes|
Accessible Ticket Machines Note:
The ticket machine(s) do not accept cash. Payment is by major debit and credit cards only.
Ticket machine is on Chester-bound platform.
|Impaired Mobility Set Down||No|
|Helpline Opening Hours||Yes|
|Mon - Sun: 8:00 AM to 8:00 PM|
|Staff Help Available||No|
Staff Help Available Note:
Assistance will be provided by the Conductor on the train.
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Live departures & arrivals for Helsby
Usual seating availabilityMore info
Many seats available
Plenty of seats available
Some seats available
Only a few seats available
Standing room only
Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.
To feedback on this pilot, email email@example.com