Heath High Level
Ticket office
Unstaffed
Station details
| Station Operator: AW | |
|---|---|
| Station Code: HHL |
| Staffing Level: unstaffed | |
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| CCTV: Yes |
| Oyster Pre Pay | No |
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| Oyster Validator | No |
| Smartcard Issued | No |
| Smartcard Validator | Yes |
| Oyster Topup | No |
|---|---|
| Prepurchase Collection | Yes |
| Smartcard Topup | Yes |
| Ticket Machine | Yes |
| Lost Property Contact Available | Yes |
|---|---|
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Phone number:
03333 211 202 Website: Go to website |
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Customer Services: Contact our Customer Relations team directly via the Transport for Wales Website. |
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| Customer Help Points | Yes |
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| Atm Machine | No |
|---|---|
| Baby Change | No |
| Seated Area | No |
| Passenger Information Systems | Yes |
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Passenger Information Systems Note: Departure Screens, Arrival Screens, |
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| Shops | No |
|---|---|
| Station Buffet | No |
| Telephones | No |
| Toilets | No |
| Waiting Room | No |
| Car parking | No |
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| Cycle Storage Availability | No |
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| Cycle Storage CCTV | Yes |
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| Location for Rail Replacement Services | Yes |
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Location For Rail Replacement Service Note: Wait outside station on Heath Halt Road |
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| Taxi Rank | No |
| Bus Service | No |
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| Accessible Booking Office Counter | No |
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| Accessible Public Telephones | No |
| Accessible Toilets | No |
| Induction Loop | Yes |
| Wheelchairs Available | No |
| Ramp For Train Access | Yes |
| Step Free Access | No |
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Step Free Access Note: Category B3. The station is not suitable for wheelchair or powered mobility scooter users. Platform 1 (to Rhymney) has a long, steep access ramp. Platform 2 (to Cardiff) is only accessible via 41 steps. Customers travelling from the Rhymney Valley are advised to alight at Cardiff Queen Street and return to Heath Low Level. |
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| Accessible Taxis | No |
|---|---|
| Accessible Ticket Machines | Yes |
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Accessible Ticket Machines Note: The ticket machine(s) do not accept cash. Payment is by major debit and credit cards only. |
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| Impaired Mobility Set Down | No |
| Helpline Contact | Yes |
| 03333 211202 | |
| Helpline Opening Hours | Yes |
| Mon - Sun: 8:00 AM to 8:00 PM | |
| Staff Help Available | Yes |
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Staff Help Available Note: There are no platform staff available at this station. Assistance will be provided by the Conductor on the train. |
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Assisted Travel: We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. |
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Live departures & arrivals for Heath High Level
Usual seating availability
More info-
Many seats available
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Plenty of seats available
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Some seats available
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Only a few seats available
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Standing room only
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n/aData unavailable
Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.
To feedback on this pilot, email seats@southeasternrailway.co.uk