Heath High Level Train Station

Address

Heath High Level station
Heath Halt Road
Heath
CF23 5QT

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Station staff availability

Staff Help Available Note:

There are no platform staff available at this station. Assistance will be provided by the Conductor on the train.

Ticket office availability

Unstaffed

0 Station updates

Station details

Accessibility

Station Accessibility
Induction Loop	Yes
Ramp For Train Access	Yes
Accessible Ticket Machines	Yes	The ticket machine(s) do not accept cash. Payment is by major debit and credit cards only.
Step Free Access	No	Category B2. The station is not suitable for wheelchair or powered mobility scooter users. Platform 1 (to Rhymney) has a long, steep access ramp. Platform 2 (to Cardiff) is only accessible via 41 steps. Customers travelling from the Rhymney Valley are advised to alight at Cardiff Queen Street and return to Heath Low Level.
Accessible Booking Office Counter	No
Wheelchairs Available	No
Accessible Toilets	No
Impaired Mobility Set Down	No

Getting to and from the station
Accessible Taxis	No

Staff help
Staff Help Available	Yes	Staff Help Available Note: There are no platform staff available at this station. Assistance will be provided by the Conductor on the train.
Assisted Travel	Yes	We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Helpline Contact	Yes	03333 211202
Helpline Opening Hours	Yes	Mon - Sun: 8:00 AM to 8:00 PM
Accessible Public Telephones	No

Station facilities

Seated Area	Yes
Passenger Information Systems	Yes	Passenger Information Systems Note: Departure Screens, Arrival Screens,
CCTV	Yes
Atm Machine	No
Baby Change	No
Shops	No
Station Buffet	No
Telephones	No
Toilets	No
Waiting Room	No

Ticket buying & collection

Ticket office availability
Ticket Machine	Yes

Smartcards
Smartcard Validator	Yes
Smartcard Issued	No
Smartcard Topup	No

Oyster Pay as you go Information
Prepurchase Collection	Yes
Penalty Fares		Applicable Operators: Southeastern
Oyster Pre Pay	No
Oyster Validator	No
Oyster Topup	No

Passenger services

Lost Property Contact Available	Yes	Phone number: 03333 211 202 Website: https://www.nationalrail.co.uk/
Customer Services		Contact our Customer Relations team directly via the Transport for Wales Website.
Customer Help Points	Yes
Ticket Gate	No
Customer Services: Contact our Customer Relations team directly via the Transport for Wales Website.

Car parking

Car parking	No

Cycling

Bicycle Storage
Cycle Storage CCTV	Yes
Cycle Storage Availability	No

Other transport

Location for Rail Replacement Services	Yes	Local bus stops on Heath Park Avenue near the Junction with Heath Halt Road. Towards Cardiff, same side as Heath Halt Road. Towards Caerphilly, opposite side
Taxi Rank	No
Bus Service	No

General information

Station Operator	AW
Station Code	HHL
Staffing Level	unstaffed

Live departures & arrivals for Heath High Level

Departures

Arrivals

Live departures for Heath High Level
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability
22:43	Caerphilly Platform 1	1	22:48 5 mins late	n/a
22:57	Cardiff Central Platform 2	2	On time	n/a
23:24	Cardiff Central Platform 2	2	On time	n/a
23:30	Caerphilly Platform 1	1	On time	n/a

Live arrivals at Heath High Level
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability
22:43	Cardiff Central Platform 1	1	22:48 5 mins late	n/a
22:57	Caerphilly Platform 2	2	On time	n/a
23:24	Caerphilly Platform 2	2	On time	n/a
23:30	Barry Island Platform 1	1	On time	n/a

Many seats available
Plenty of seats available
Some seats available
Only a few seats available
Standing room only
n/a

Data unavailable

Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.
To feedback on this pilot, email seats@southeasternrailway.co.uk

timetables for Heath High Level

No timetables.

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