Heath High Level
Heath High Level station
Heath Halt Road
|Station Operator: AW|
|Station Code: HHL|
|Staffing Level: unstaffed|
|Oyster Pre Pay||No|
|Lost Property Contact Available||Yes|
03333 211 202
Website: Go to website
Contact our Customer Relations team directly via the customer webform at www.tfwrail.wales
|Customer Help Points||Yes|
|Passenger Information Systems||Yes|
Passenger Information Systems Note:
Departure Screens, Arrival Screens,
|Telephones (Cards & Coins)||No|
|Cycle Storage Availability||No|
|Cycle Storage CCTV||Yes|
|Location for Rail Replacement Services||Yes|
Location For Rail Replacement Service Note:
Wait outside station on Heath Halt Road
|Accessible Booking Office Counter||No|
|Accessible Public Telephones||No|
|Ramp For Train Access||Yes|
|Step Free Access||No|
Step Free Access Note:
The station is not suitable for wheelchair or powered mobility scooter users.
Platform 1 (to Rhymney) has a long, steep access ramp.
Platform 2 (to Cardiff) is only accessible via 41 steps.
Customers travelling from the Rhymney Valley are advised to alight at Cardiff Queen Street and return to Heath Low Level.
For full station facilities as stated in the Accessible Travel Policy, please visit the Transport for Wales website: www.tfwrail.wales/our-network/stations.
|Accessible Ticket Machines||Yes|
Accessible Ticket Machines Note:
This machine does not accept cash. Payment is by major debit and credit cards only.
|Impaired Mobility Set Down||No|
|Helpline Opening Hours||Yes|
|Mon - Sun: 8:00 AM to 8:00 PM|
|Staff Help Available||Yes|
Staff Help Available Note:
No platform staff available. Assistance is provided by the Conductor on the train.