Hatfield Peverel
Ticket office
Closed now
| Mon - Fri: | 6:15 AM to 1:00 PM |
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| Sat: | 6:15 AM to 1:00 PM |
| Sun: | to |
Station details
| Station Operator: LE | |
| Station Code: HAP |
| Staffing Level: partTime | |
| CCTV: Yes |
| Oyster Pre Pay | No |
| Oyster Validator | No |
| Smartcard Issued | Yes |
| Smartcard Validator | Yes |
| Oyster Topup | No |
| Prepurchase Collection | Yes |
| Smartcard Topup | Yes |
| Ticket Machine | Yes |
| Lost Property Contact Available | No |
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Website: Go to website |
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Customer Services: Monday-Saturday 08:00-20:00 Sunday 10:00-20:00 Bank Holidays 09:00-18:00 The hours shown are for the Customer Relations team on 0345 600 7245 (option 8). Closed on Christmas Day and Boxing Day. |
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| Customer Help Points | Yes |
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Customer Help Points Note: Help point on platform 1. |
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| Atm Machine | No |
| Baby Change | No |
| Seated Area | Yes |
| Passenger Information Systems | Yes |
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Passenger Information Systems Note: Departure Screens, Announcements, Arrival Screens, |
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| Shops | No |
| Station Buffet | No |
| Telephones (Cards & Coins) | Yes |
| Toilets | Yes |
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Toilets Note: The toilets including an accessible (radar key) toilet is located on platform 1 |
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| Waiting Room | No |
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Waiting Room Note: In ticket hall |
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| Car parking | Yes |
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Name: Station Car Park Operator: National Car Parks Ltd Spaces: 201 Annual Charge: £1591.00 Daily Charge: £8.50 Monthly Charge: £159.00 Off Peak Charge: £6.00 Six Monthly Charge: N/A Per Hour Charge: N/A Three Monthly Charge: £455.00 Weekly Charge: £35.00 |
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| Car Parking Contact Available | No |
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Phone number: Website: Go to website |
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| Cycle Storage Availability | Yes |
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Sheltered: No Within car park |
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| Cycle Storage CCTV | No |
| Location for Rail Replacement Services | Yes |
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Location For Rail Replacement Service Note: Replacement transport stop outside the station entrance |
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| Taxi Rank | No |
| Bus Service | No |
| Accessible Booking Office Counter | No |
| Accessible Public Telephones | No |
| Accessible Toilets | Yes |
| Induction Loop | Yes |
| Wheelchairs Available | No |
| Ramp For Train Access | Yes |
| Step Free Access | No |
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Step Free Access Note: This station has step free access to London-bound platform only (platform 1). This station is a category B3 station according to ORR station classification system. https://www.orr.gov.uk/media/10955 Assistance meeting point is the ticket office. |
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| Accessible Taxis | No |
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Accessible Taxis Note: Details of nearest taxis are shown on station information poster |
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| Accessible Ticket Machines | Yes |
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Accessible Ticket Machines Note: 1 Accessible Ticket Machine |
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| Impaired Mobility Set Down | No |
| Helpline Contact | Yes |
| 0800 028 28 78 | |
| Helpline Opening Hours | Yes |
| Mon - Sun: 8:00 AM to 8:00 PM | |
| Staff Help Available | Yes |
| Mon: 6:15 AM to 1:00 PM Tue: 6:15 AM to 1:00 PM Wed: 6:15 AM to 1:00 PM Thu: 6:15 AM to 1:00 PM Fri: 6:15 AM to 1:00 PM Sat: 6:15 AM to 1:00 PM Sun: Unavailable |
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Staff Help Available Note: Assistance at this station is provided by a staff member during ticket office opening hours. Outside of this time customers are advised to use Chelmsford (6 miles) An appropriate accessible taxi will be supplied for journeys to intermediate unstaffed stations. Booking is recommended |
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Assisted Travel: As an alternative to the above number, please use 0345 600 7245 (option 4) if calling from a mobile. |
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