Hastings
Ticket office
Open now
Station details
| Station Operator: SE | |
|---|---|
| Station Code: HGS |
| Staffing Level: Full Time | |
|---|---|
| CCTV: Yes |
| Oyster Pre Pay | No |
|---|---|
| Oyster Validator | No |
| Smartcard Issued | Yes |
| Smartcard Validator | Yes |
| Oyster Topup | No |
|---|---|
| Prepurchase Collection | Yes |
| Smartcard Topup | Yes |
| Ticket Machine | Yes |
|
Penalty Fares: Applicable Operators: Southeastern |
|
|
Ticket Office Note: On way in to access trains |
|
| Lost Property Contact Available | Yes |
|---|---|
|
Phone number:
0345 322 7021 Website: Go to website |
|
| Ticket Gate | Yes |
|
Customer Services: This station has Secure station accreditation - For more information contact 0345 322 7021 |
|
| Customer Help Points | Yes |
|---|---|
|
Customer Help Points Note: On platform |
|
| Atm Machine | Yes |
|---|---|
|
Atm Machine Note: At the front of the station. |
|
| Baby Change | Yes |
| Seated Area | Yes |
| Passenger Information Systems | Yes |
|
Passenger Information Systems Note: Departure Screens, Announcements, Arrival Screens, |
|
| Shops | Yes |
|---|---|
|
Shops Note: W H smith |
|
| Station Buffet | Yes |
|
Station Buffet Note: Coffee shop |
|
| Telephones | No |
| Toilets | Yes |
|
Toilets Note: Booking Hall - Open 0700-1900 |
|
| Waiting Room | No |
|
Waiting Room Note: on platforms Only available when staff present |
|
| Car parking | Yes |
|---|---|
|
Name: Station Car Park Operator: APCOA Parking Spaces: 75 Annual Charge: £942.60 Daily Charge: £5.80 Monthly Charge: £86.90 Off Peak Charge: £5.20 Six Monthly Charge: £519.60 Per Hour Charge: N/A Three Monthly Charge: £260.50 Weekly Charge: £24.80 |
|
| Car Parking Contact Available | No |
|---|---|
|
Phone number: 0330 333 9232 Website: Go to website |
|
| Cycle Storage Availability | Yes |
|---|---|
|
Sheltered: Yes |
|
| Cycle Storage CCTV | Yes |
|---|
| Location for Rail Replacement Services | Yes |
|---|---|
|
Location For Rail Replacement Service Note: Front of the station. |
|
| Taxi Rank | Yes |
|
Taxi Rank Note: outside station front |
|
| Bus Service | Yes |
|---|---|
|
Bus Service Note: Information to plan your onward journey is available in a printable format here |
|
| Accessible Booking Office Counter | Yes |
|---|---|
|
Accessible Booking Office Counter Note: There are standing height and wheelchair height ticket counters available. |
|
| Accessible Public Telephones | No |
|
Accessible Public Telephones Note: Public telephones are not wheelchair accessible |
|
| Accessible Toilets | Yes |
|
Accessible Toilets Note: Booking Hall - Open 0700-1900 (outside of these hours, access availble on request from staff) |
|
| Induction Loop | Yes |
| Wheelchairs Available | Yes |
| Ramp For Train Access | Yes |
| Step Free Access | Yes |
|
Step Free Access Note: This station has step free access to all platforms - Step free access direct to platform 1 and 2 from ramp leading off the ticket hall for some Ashford and Brightton/London services. Step free access to platforms 3 and 4 via lifts on the station footbridge. Stepped access between platforms also via the station footbridge. |
|
| Accessible Taxis | No |
|---|---|
|
Accessible Taxis Note: Accessible taxis are available to book |
|
| Accessible Ticket Machines | Yes |
|
Accessible Ticket Machines Note: booking hall |
|
| Impaired Mobility Set Down | Yes |
| Helpline Contact | Yes |
| 0345 322 7021 or Text relay 18001 0345 322 7021 Freephone 0800 783 4524 or Text Relay 18001 0800 783 4524 | |
| Helpline Opening Hours | Yes |
| Mon - Sun: Twenty Four Hours | |
| Staff Help Available | Yes |
| Mon - Fri: 4:45 AM to 1:40 AM Sat: 4:45 AM to 1:40 AM Sun: 6:20 AM to 1:25 AM |
|
|
Staff Help Available Note: Assistance/Help available from station staff from First to Last trains. |
|
|
Assisted Travel: Assistance navigating through the station and getting on and off trains (by ramp if required) is available all the time trains are running. There are also staff able to offer assistance on all Southeastern trains from this station. You can now book assistance up to 6 hours before your journey. You can also travel without booking, just make yourself known to staff as far in advance as possible of the train you would like to get - we recommend at least 20 minutes. The meeting point for assisted travel is the gateline in the booking hall, or if unstaffed, the ticket office or you can use the help point. |
|
Live departures & arrivals for Hastings
| Due | Destination | Platform | Expected | Usual Seat AvailabilityUsual seat availability | Train LengthCoaches | further details |
|---|---|---|---|---|---|---|
| 19:54 | Ore Platform | Cancelled |
n/a
|
See details on departure to Ore | ||
| 20:08 | Eastbourne Platform 2 | 2 | On time |
n/a
|
See details on departure to Eastbourne | |
| 20:22 | London Bridge via Eastbourne & Gatwick Airport Platform | Cancelled |
n/a
|
See details on departure to London Bridge via Eastbourne & Gatwick Airport | ||
| 20:26 | Ashford International Platform 3 | 3 | On time |
n/a
|
See details on departure to Ashford International | |
| 20:48 | Ore Platform | On time |
n/a
|
See details on departure to Ore | ||
| 20:50 | London Charing Cross Platform | On time |
|
See details on departure to London Charing Cross | ||
| 21:08 | Eastbourne Platform | On time |
n/a
|
See details on departure to Eastbourne | ||
| 21:17 | Brighton Platform | On time |
|
See details on departure to Brighton | ||
| 21:25 | Ashford International Platform | On time |
n/a
|
See details on departure to Ashford International | ||
| 21:48 | Ore Platform | On time |
n/a
|
See details on departure to Ore |
| Due | Destination | Platform | Expected | Usual Seat AvailabilityUsual seat availability | Train LengthCoaches | further details |
|---|---|---|---|---|---|---|
| 19:53 | London Bridge Platform | Cancelled |
n/a
|
See details on departure to London Bridge | ||
| 19:59 | London Charing Cross Platform 4 | 4 | On time |
|
See details on departure to London Charing Cross | |
| 20:07 | Ashford International Platform 2 | 2 | On time |
n/a
|
See details on departure to Ashford International | |
| 20:21 | Ore Platform | Cancelled |
n/a
|
See details on departure to Ore | ||
| 20:24 | Eastbourne Platform 3 | 3 | On time |
n/a
|
See details on departure to Eastbourne | |
| 20:39 | London Charing Cross Platform | On time |
|
See details on departure to London Charing Cross | ||
| 20:48 | London Bridge Platform | On time |
n/a
|
See details on departure to London Bridge | ||
| 20:59 | London Charing Cross Platform | On time |
|
See details on departure to London Charing Cross | ||
| 21:07 | Ashford International Platform | On time |
n/a
|
See details on departure to Ashford International | ||
| 21:17 | Ore Platform | On time |
|
See details on departure to Ore |
Usual seating availability
More info-
Many seats available
-
Plenty of seats available
-
Some seats available
-
Only a few seats available
-
Standing room only
-
n/aData unavailable
Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.
To feedback on this pilot, email seats@southeasternrailway.co.uk