Haslemere Train Station

Address

Haslemere station
Lower Street
Haslemere
GU27 2PE

Station staff availability

Station staff availability
Mon - Fri	05:30-23:45
Sat	05:30-23:45
Sun	07:30-23:30

For full accessibility information at Haslemere, view our accessibility info below.

Ticket office availability

Ticket office availability
Mon - Fri:	06:25-20:00
Sat:	07:00-19:00
Sun:	08:00-19:00

0 Station updates

Station details

The lifts are out of order between the platform and the footbridge at Haslemere station.

Accessibility

Station Accessibility
Accessible Booking Office Counter	Yes
Induction Loop	Yes
Wheelchairs Available	Yes
Ramp For Train Access	Yes
Accessible Ticket Machines	Yes	All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
Accessible Toilets	Yes
Step Free Access	Yes	Step-free category A Station - This station has step-free access to all platforms.
Impaired Mobility Set Down	No

Getting to and from the station
Accessible Taxis	Yes	Accessible taxis are not currently available at Haslemere. Regular passengers can contact the Haslemere Hoppa accessible transport service on 01428 681701 (0800-1800 Monday to Friday) who may be able to provide accessible transport.

Staff help
Staff Help Available	Yes	Mon - Fri: 5:30 AM to 11:45 PM Sat: 5:30 AM to 11:45 PM Sun: 7:30 AM to 11:30 PM
Assisted Travel	Yes	Assistance from station staff is available to customers boarding and alighting trains, and moving through this station - at all times trains are running. Please make yourself known to staff at the Ticket Gateline. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - our staff will do their best to assist you onto your preferred train. You can also request assistance using our Assisted Boarding Points service - https://tinyurl.com/4yt832sj
Helpline Contact	Yes	0800 5282100
Helpline Opening Hours	Yes	Mon - Fri: 24 Hours Sat: 24 Hours Sun: 24 Hours
Accessible Public Telephones	No

Station facilities

Atm Machine	Yes
Seated Area	Yes
Passenger Information Systems	Yes	Passenger Information Systems Note: Departure Screens, Announcements,
Station Buffet	Yes
Telephones	Yes
Toilets	Yes	The toilets are located on Platform 2/3. The National key toilets are located on Platform 2/3; these toilets are operated by a radar key. A radar key is available from station staff upon request. A 'National Key Scheme' key [RADAR] can be purchased by contacting the following. Address: 12 City Forum, 250 City Road, London, EC1V 8AF. Tel: 020 7250 3222. Minicom: 020 7250 4119. Fax: 020 7250 0212. Email: radar@radar.org.uk.
CCTV	Yes
Baby Change	No
Shops	No
Waiting Room	No	Heated waiting room on Platforms 2/3.

Ticket buying & collection

Ticket office availability
Ticket Machine	Yes
Ticket Office Note		Outside the station entrance and in booking hall

Smartcards
Smartcard Issued	Yes
Smartcard Validator	Yes
Smartcard Topup	Yes

Oyster Pay as you go Information
Prepurchase Collection	Yes
Penalty Fares		Applicable Operators: Southeastern
Oyster Pre Pay	No
Oyster Validator	No
Oyster Topup	No

Passenger services

Website: https://www.southwesternrailway.com/contact-and-help/lost-property
Ticket Gate	Yes
Customer Services		Please contact our Customer Services Department on 0345 6000 650
Customer Help Points	Yes	Help points are available on all platforms
Lost Property Contact Available	No
Customer Services: Please contact our Customer Services Department on 0345 6000 650

Car parking

Car parking	Yes
Name: Haslemere Car Park (Decked & No. 2) Operator: Spaces: 358 Car Parking Contact Available: No Accessible Car Park Equipment: No Accessible Spaces: 4 Accessible Spaces Note: Parking is chargeable for all vehicles except registered Blue Badge holders.	Daily Charge: £11.40 Weekly Charge: £45.40 Monthly Charge: £158.90

Cycling

Bicycle Storage
Cycle Storage Availability	Yes	Sheltered: Yes Spaces: 192 Type: Compounds Location: Platform 1 and car park Note: A New cycle hub includes 24 hour access, full CCTV coverage and maintenance tools.
Cycle Storage CCTV	Yes

Bicycle Storage

Cycle Storage Availability

Yes

Sheltered: Yes
Spaces: 192
Type: Compounds
Location:

Platform 1 and car park

Note:

A New cycle hub includes 24 hour access, full CCTV coverage and maintenance tools.

Cycle Storage CCTV

Yes

Other transport

Location for Rail Replacement Services	Yes	Station Forecourt off Lower Street (B2131)
Bus Service	Yes	Information to plan your onward journey is available in a printable format here
Taxi Rank	No
Tube, Overground and Tram links	No

General information

Station Operator	SW
Station Code	HSL
Staffing Level	partTime

Live departures & arrivals for Haslemere

Departures

Arrivals

Live departures for Haslemere
Due	Destination	Platform	Expected	Usual Seat AvailabilitySeat availability
08:38	London Waterloo Platform 3	3	09:32 54 mins late	n/a
09:02	London Waterloo Platform 2	2	09:32 30 mins late	n/a
09:10	London Waterloo		Cancelled	n/a
This service has been cancelled because of a fault with the signalling system
09:24	Portsmouth Harbour Platform 1	1	On time	n/a
09:31	London Waterloo Platform 2	2	09:47 16 mins late	n/a
09:55	Portsmouth Harbour Platform 1	1	09:58 3 mins late	n/a
10:02	London Waterloo		Cancelled	n/a
This service has been cancelled because of a fault with the signalling system
10:10	London Waterloo Platform 2	2	On time	n/a
10:21	Portsmouth Harbour Platform 1	1	10:25 4 mins late	n/a
10:29	London Waterloo Platform 2	2	On time	n/a

London Waterloo

08:38

Platform

09:32 54 mins late

Seats

n/a

London Waterloo

09:02

Platform

09:32 30 mins late

Seats

n/a

London Waterloo

09:10

Platform

Cancelled

Seats

n/a

This service has been cancelled because of a fault with the signalling system

Portsmouth Harbour

09:24

Platform

On time

Seats

n/a

London Waterloo

09:31

Platform

09:47 16 mins late

Seats

n/a

Portsmouth Harbour

09:55

Platform

09:58 3 mins late

Seats

n/a

London Waterloo

10:02

Platform

Cancelled

Seats

n/a

This service has been cancelled because of a fault with the signalling system

London Waterloo

10:10

Platform

On time

Seats

n/a

Portsmouth Harbour

10:21

Platform

10:25 4 mins late

Seats

n/a

London Waterloo

10:29

Platform

On time

Seats

n/a

Live arrivals at Haslemere
Due	Destination	Platform	Expected	Usual Seat AvailabilitySeat availability
08:27	Portsmouth Harbour Platform 3	3	09:31 1 hr, 4 mins late	n/a
08:58	Portsmouth Harbour		Cancelled	n/a
This service has been cancelled because of a fault with the signalling system
09:01	Portsmouth Harbour Platform 2	2	09:31 30 mins late	n/a
09:23	London Waterloo Platform 1	1	On time	n/a
09:27	Portsmouth Harbour Platform 2	2	09:46 19 mins late	n/a
09:49	London Waterloo Platform 2	2	10:06 17 mins late	n/a
09:54	London Waterloo Platform 1	1	09:57 3 mins late	n/a
10:00	Portsmouth Harbour		Cancelled	n/a
This service has been cancelled because of a fault with the signalling system
10:20	London Waterloo Platform 1	1	10:24 4 mins late	n/a
10:27	Portsmouth Harbour Platform 2	2	On time	n/a

Portsmouth Harbour

08:27

Platform

09:31 1 hr, 4 mins late

Seats

n/a

Portsmouth Harbour

08:58

Platform

Cancelled

Seats

n/a

This service has been cancelled because of a fault with the signalling system

Portsmouth Harbour

09:01

Platform

09:31 30 mins late

Seats

n/a

London Waterloo

09:23

Platform

On time

Seats

n/a

Portsmouth Harbour

09:27

Platform

09:46 19 mins late

Seats

n/a

London Waterloo

09:49

Platform

10:06 17 mins late

Seats

n/a

London Waterloo

09:54

Platform

09:57 3 mins late

Seats

n/a

Portsmouth Harbour

10:00

Platform

Cancelled

Seats

n/a

This service has been cancelled because of a fault with the signalling system

London Waterloo

10:20

Platform

10:24 4 mins late

Seats

n/a

Portsmouth Harbour

10:27

Platform

On time

Seats

n/a

Many seats available
Plenty of seats available
Some seats available
Only a few seats available
Standing room only
n/a

Data unavailable

Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.

Haslemere Train Station

Address

Station staff availability

Ticket office availability

Station details

Live departures & arrivals for Haslemere

Usual seating availability

timetables for Haslemere