Harwich International

Address

Harwich International station
Parkeston Quay
Harwich
CO12 4SR

Ticket office

Unstaffed

0 Station updates

Station details

General information

Station Operator: LE
Station Code: HPQ

Staffing Level: partTime
CCTV: Yes

Ticket buying & collection

Oyster Pre Pay	No
Oyster Validator	No
Smartcard Issued	No
Smartcard Validator	Yes

Penalty Fares: Applicable Operators: Southeastern
Oyster Topup	No
Prepurchase Collection	Yes
Smartcard Topup	Yes
Ticket Machine	Yes

Passenger services

Website: https://www.greateranglia.co.uk/lost-property
Lost Property Contact Available	No
Customer Services: Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).Closed on Christmas Day and Boxing Day.

Customer Help Points	Yes
Customer Help Points Note: Help points can be found at the following location(s): Platform 1 - Next to the ferry terminal entrance / exit onto the platform, fixed to the platform-facing wall of the station building Platforms 2/3 - Next to the information poster boards

Customer Help Points

Customer Help Points Note:

Help points can be found at the following location(s):

Platform 1 - Next to the ferry terminal entrance / exit onto the platform, fixed to the platform-facing wall of the station building
Platforms 2/3 - Next to the information poster boards

Station facilities

Atm Machine	Yes
Baby Change	Yes
Seated Area	Yes
Passenger Information Systems	Yes
Passenger Information Systems Note: Departure Screens, Announcements,

Shops	Yes
Shops Note: Passport Photo Booth
Station Buffet	Yes
Station Buffet Note: Self-service vending machines providing hot and cold drinks and snacks are available inside the ferry terminal building which is usually closed between 09:00 and 17:00, although an intercom remains available during these times.
Telephones	No
Toilets	Yes
Toilets Note: An accessible toilet is available, although a radar key is not required to access this facility. The toilets are located in the ferry terminal building which is usually closed between 09:00 and 17:00, although an intercom remains available during these times.
Waiting Room	No

Car parking

Car parking	Yes

Name: Harwich Port Car Park
Operator: Harwich Port
Spaces: 250
Car Parking Contact Available: No
Phone number:
Website: https://www.nationalrail.co.uk/
Accessible Car Park Equipment: Yes
Accessible Spaces: 10

Cycling

Cycle Storage Availability	Yes
Sheltered: Yes Spaces: 16 Type: Stands Location: There are two cycle stands towards the end of the station building furthest from the ferry terminal on Platform 1. There are also six cycle stands located on Platform 2/3.

Cycle Storage Availability

Sheltered: Yes
Spaces: 16
Type: Stands
Location:

There are two cycle stands towards the end of the station building furthest from the ferry terminal on Platform 1. There are also six cycle stands located on Platform 2/3.

Cycle Storage CCTV	No

Other transport

Location for Rail Replacement Services	Yes
Location For Rail Replacement Service Note: Rail replacement bus services pick up and drop off at the bus stop on East Dock Road, near the sign for long / short stay car park. For boat train services, buses will pick up and drop off from behind Platform 1.
Taxi Rank	No

Bus Service	No

Accessibility

Accessible Booking Office Counter	No
Induction Loop	Yes
Accessible Public Telephones	No
Accessible Toilets	No
Wheelchairs Available	Yes
Ramp For Train Access	Yes
Step Free Access	No
Step Free Access Note: This station has step free access to all platforms with lifts available. This station is a category B1 station according to ORR station classification system. https://www.orr.gov.uk/media/10955 Assistance meeting point is the platform.

Accessible Taxis	No
Accessible Ticket Machines	Yes
Impaired Mobility Set Down	No
Helpline Contact	Yes
0800 028 28 78
Helpline Opening Hours	Yes
Mon - Sun: 8:00 AM to 8:00 PM
Staff Help Available	Yes
Staff Help Available Note: Station is staffed part-time with Welcome Hosts. Assistance can be provided by the conductor on board, but booking is recommended to avoid any delay to your journey. What assistance is available for customers using this station? Board and alight Ramp assistance Luggage (on and off train only) Ticket sale on board How can Turn Up And Go (TUAG) assistance be requested by customers using this station? By calling 0345 600 7245 (option 4) By selecting the help button on the ticket machine at this station By using one of the two Help Points at this station
Assisted Travel: We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Live departures & arrivals for Harwich International

Departures

Arrivals

Live departures for Harwich International
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability	further details
06:31	Manningtree Platform 2	2	On time	n/a	See details on departure to Manningtree
07:18	Harwich Town Platform 2	2	On time	n/a	See details on departure to Harwich Town
07:28	London Liverpool Street Platform 1	1	On time	n/a	See details on departure to London Liverpool Street
07:33	Manningtree Platform 2	2	On time	n/a	See details on departure to Manningtree
07:39	Harwich Town Platform 2	2	On time	n/a	See details on departure to Harwich Town
07:45	Cambridge Platform 3	3	On time	n/a	See details on departure to Cambridge
08:00	London Liverpool Street Platform 2	2	On time	n/a	See details on departure to London Liverpool Street

Live arrivals at Harwich International
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability	further details
06:31	Harwich Town Platform 2	2	On time	n/a	See details on departure to Harwich Town
07:18	Manningtree Platform 2	2	On time	n/a	See details on departure to Manningtree
07:25	Lowestoft Platform 3	3	On time	n/a	See details on departure to Lowestoft
07:33	Harwich Town Platform 2	2	On time	n/a	See details on departure to Harwich Town
07:39	Colchester Platform 2	2	On time	n/a	See details on departure to Colchester
08:00	Harwich Town Platform 2	2	On time	n/a	See details on departure to Harwich Town

Many seats available
Plenty of seats available
Some seats available
Only a few seats available
Standing room only
n/a

Data unavailable

Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.
To feedback on this pilot, email seats@southeasternrailway.co.uk

timetables for Harwich International

No timetables.

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