Hartlepool

Address

Hartlepool station
Station Approach
Hartlepool
TS24 7ED

Ticket office

Mon - Fri:	7:00 AM to 1:30 PM
Sat:	7:00 AM to 1:30 PM
Sun:	Closed

0 Station updates

Station details

General information

Station Operator: NT
Station Code: HPL

Staffing Level: Full Time
CCTV: Yes

Ticket buying & collection

Oyster Pre Pay	No
Oyster Validator	No
Smartcard Issued	Yes
Smartcard Validator	No

Penalty Fares: Applicable Operators: Southeastern
Oyster Topup	No
Prepurchase Collection	Yes
Smartcard Topup	Yes
Ticket Machine	Yes
Ticket Office Note: On main platform near exitAccepts cards only

Passenger services

Phone number: 08002006060 Website: https://www.nationalrail.co.uk/
Lost Property Contact Available	No
Ticket Gate	Yes
Customer Services: 08002006060

Customer Help Points	No
Customer Help Points Note: none

Station facilities

Atm Machine	No
Baby Change	No
Seated Area	Yes
Passenger Information Systems	Yes
Passenger Information Systems Note: Departure Screens, Announcements,

Shops	No
Station Buffet	Yes
Telephones	Yes
Toilets	Yes
Toilets Note: These toilets are available during ticket office opening hours using a RADAR Key
Waiting Room	No

Car parking

Car parking	Yes

Name: Station Car Park
Operator: Local Council - 70 spaces
Spaces: 0
Car Parking Contact Available: No
Phone number: 0800 200 6060
Website: https://www.nationalrail.co.uk/
Accessible Car Park Equipment: Yes

Daily Charge: £0.00

Cycling

Cycle Storage Availability	Yes
Sheltered: No Spaces: 8 Type: Stands Location: Platform 2

Cycle Storage Availability

Sheltered: No
Spaces: 8
Type: Stands
Location:

Platform 2

Cycle Storage CCTV	Yes

Other transport

Location for Rail Replacement Services	Yes
Location For Rail Replacement Service Note: Replacement transport will pick up/drop off at the station front.
Taxi Rank	Yes
Taxi Rank Note: https://www.northernrailway.co.uk/tickets/cab4you

Bus Service	Yes
Bus Service Note: Busline 0871 200 2233

Accessibility

Accessible Booking Office Counter	No
Accessible Booking Office Counter Note: staff will come out of the office to assist
Induction Loop	Yes
Accessible Public Telephones	No
Accessible Toilets	Yes
Wheelchairs Available	No
Ramp For Train Access	Yes
Step Free Access	Yes
Step Free Access Note: Category A Station There is only one platform and no major access difficulties. Step free access from car park to station entrance. Approximately 70 unmarked spaces. To find our more about travelling around this station, please see the 360 map click here

Accessible Taxis	No
Accessible Ticket Machines	Yes
Impaired Mobility Set Down	Yes
Impaired Mobility Set Down Note: Step free access from car park to station entrance
Helpline Contact	Yes
0800 138 5560 text relay 18001 0800 138 5560
Helpline Opening Hours	Yes
Mon - Sun: 24 Hours
Staff Help Available	Yes
Mon - Fri: 6:35 AM to 1:05 PM Sat: 7:25 AM to 1:55 PM Sun: Unavailable
Assisted Travel: We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Live departures & arrivals for Hartlepool

Departures

Arrivals

Live departures for Hartlepool
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability	Train LengthCoaches	further details
22:25	Sunderland Platform 2	2	22:26 1 min late	n/a		See details on departure to Sunderland
22:32	Middlesbrough Platform 2	2	On time	n/a		See details on departure to Middlesbrough

Live arrivals at Hartlepool
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability	further details
22:23	London Kings Cross Platform 2	2	22:25 2 mins late	n/a	See details on departure to London Kings Cross
22:31	Hexham Platform 2	2	On time	n/a	See details on departure to Hexham
23:33	Hexham Platform 2	2	On time	n/a	See details on departure to Hexham

Many seats available
Plenty of seats available
Some seats available
Only a few seats available
Standing room only
n/a

Data unavailable

Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.
To feedback on this pilot, email seats@southeasternrailway.co.uk

timetables for Hartlepool

No timetables.

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