Hartlepool Train Station

Address

Hartlepool station
Station Approach
Hartlepool
TS24 7ED

Station staff availability

Station staff availability
Mon	07:00-19:00
Tue	07:00-19:00
Wed	07:00-19:00
Thu	07:00-19:00
Fri	07:00-19:00
Sat	07:00-19:00
Sun	Closed

For full accessibility information at Hartlepool, view our accessibility info below.

Ticket office availability

Ticket office availability
Mon:	07:00-18:20
Tue:	07:00-18:20
Wed:	07:00-18:20
Thu:	07:00-18:20
Fri:	07:00-18:20
Sat:	07:00-18:20
Sun:	Closed

0 Station updates

Station details

Accessibility

Station Accessibility
Induction Loop	Yes
Ramp For Train Access	Yes
Accessible Ticket Machines	Yes
Step Free Access	Yes	Category A Station There are lifts to all platforms To find our more about travelling around this station, please see the 360 map click here
Impaired Mobility Set Down	Yes	Step free access from car park to station entrance
Accessible Booking Office Counter	No
Wheelchairs Available	No
Accessible Toilets	No

Getting to and from the station
Accessible Taxis	No

Station facilities

Baby Change	Yes	Inside booking hall
Seated Area	Yes
Passenger Information Systems	Yes	Passenger Information Systems Note: Departure Screens, Announcements,
Station Buffet	Yes	Cafe and Craft Ale bar, both within station vacinity
CCTV	Yes
Atm Machine	No
Shops	No
Telephones	No
Toilets	No
Toilets Note: These toilets are available during ticket office opening hours using a RADAR Key
Waiting Room	No

Ticket buying & collection

Ticket office availability
Ticket Machine	Yes
Ticket Office Note		Ticket office accepts cast and card, ticket machine is card only

Smartcards
Smartcard Issued	Yes
Smartcard Topup	Yes
Smartcard Validator	No

Oyster Pay as you go Information
Prepurchase Collection	Yes
Penalty Fares		Applicable Operators: Southeastern
Oyster Pre Pay	No
Oyster Validator	No
Oyster Topup	No

Passenger services

Phone number: 08002006060 Website: https://www.nationalrail.co.uk/
Ticket Gate	Yes
Customer Services		08002006060
Customer Help Points	Yes	Help points are outside the lifts on the platform and concourse lift entrances
Lost Property Contact Available	No
Customer Services: 08002006060

Car parking

Car parking	Yes
Name: Station Car Park - Operated by Hartlepool Council Operator: Local Council - 70 spaces Spaces: 125 Car Parking Contact Available: No Phone number: 0800 200 6060 Website: https://www.nationalrail.co.uk/ Accessible Car Park Equipment: Yes Accessible Spaces: 7 Accessible Spaces Note: For information please see Town Centre Car Parks - Transport Interchange \| Hartlepool Borough Council	Daily Charge: £0.00

Cycling

Bicycle Storage
Cycle Storage Availability	Yes	Sheltered: Yes Spaces: 8 Type: Stands Location: Cycle Hoops are under the platform canapy on platform 2
Cycle Storage CCTV	Yes

Bicycle Storage

Cycle Storage Availability

Yes

Sheltered: Yes
Spaces: 8
Type: Stands
Location:

Cycle Hoops are under the platform canapy on platform 2

Cycle Storage CCTV

Yes

Other transport

Location for Rail Replacement Services	Yes	Replacement transport will pick up/drop off at the station front.
Bus Service	Yes	Busline 0871 200 2233
Taxi Rank	No

General information

Station Operator	NT
Station Code	HPL
Staffing Level	Full Time

Live departures & arrivals for Hartlepool

Departures

Arrivals

Live departures for Hartlepool
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability
18:00	Hexham Platform 2	2	18:05 5 mins late	n/a
18:00	London Kings Cross Platform 3	3	On time	n/a
18:16	Stockton Platform 3	3	On time	n/a
18:27	Nunthorpe Platform 3	3	On time	n/a
18:43	Newcastle Platform 2	2	On time	n/a
19:00	Middlesbrough Platform 3	3	On time	n/a
19:01	Metro Centre Platform 2	2	On time	n/a
19:32	Middlesbrough Platform 3	3	On time	n/a

Live arrivals at Hartlepool
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability
17:55	Sunderland Platform 3	3	On time	n/a
17:59	Whitby Platform 2	2	18:04 5 mins late	n/a
18:15	Newcastle Platform 3	3	On time	n/a
18:27	Hexham Platform 3	3	On time	n/a
18:42	Middlesbrough Platform 2	2	On time	n/a
19:00	Newcastle Platform 3	3	On time	n/a
19:00	Battersby Platform 2	2	On time	n/a
19:32	Hexham Platform 3	3	On time	n/a

Many seats available
Plenty of seats available
Some seats available
Only a few seats available
Standing room only
n/a

Data unavailable

Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.
To feedback on this pilot, email seats@southeasternrailway.co.uk

timetables for Hartlepool

No timetables.

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