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Southeastern

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Last updated: 18:54

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Hartlepool

Address

Hartlepool station
Station Approach
Hartlepool
TS24 7ED

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Ticket office

Closed now

Mon - Fri:  7:00 AM to 6:25 PM
Sat:  7:00 AM to 6:25 PM
Sun:   to

Station details

Station Operator: NT
Station Code: HPL
Staffing Level: Full Time
CCTV: Yes
False Oyster Pre Pay
False Oyster Validator
True Smartcard Issued
False Smartcard Validator
False Oyster Topup
True Prepurchase Collection
True Smartcard Topup
True Ticket Machine
Penalty Fares:
Applicable Operators: Northern
Ticket Office Note:
On main platform near exit Accepts cards only
False> Lost Property Contact Available
Phone number: 08002006060
Website: Go to website
True Ticket Gate

Ticket Gate Comments:

Ticket Gates are in operating during staffing hours to deter anti-social access onto the station. At other times they are left open so there is level access for wheelchair customers at all times. 

False Customer Help Points
False> Atm Machine
False Baby Change
True Seated Area
True Passenger Information Systems
Passenger Information Systems Note:
Departure Screens, Announcements,
False Shops
True Station Buffet
True Telephones (Cards & Coins)

False Toilets
False Waiting Room
true Car parking
Name: Station Car Park
Operator: Local Council - 70 spaces
Spaces: 0

Annual Charge: N/A
Daily Charge: £Fee Payable
Monthly Charge: N/A
Off Peak Charge: N/A
Six Monthly Charge: N/A
Per Hour Charge: N/A
Three Monthly Charge: N/A
Weekly Charge: N/A
False Car Parking Contact Available
True Cycle Storage Availability

Sheltered: No
Spaces: 8
Type: Stands
Location: on platform

True Cycle Storage CCTV
True Location for Rail Replacement Services

Location For Rail Replacement Service Note:

Replacement transport will pick up/drop off at the station front.

False Taxi Rank

True Bus Service
False Accessible Booking Office Counter

Accessible Booking Office Counter Note:

staff will come out of the office to assist

False Accessible Public Telephones

True National Key Toilets
True Induction Loop

False Wheelchairs Available

True Ramp For Train Access
True Step Free Access

Step Free Access Note:

There is only one platform and no major access difficulties. Step free access from car park to station entrance. Approximately 70 unmarked spaces.

False Accessible Taxis

True Accessible Ticket Machines

True Impaired Mobility Set Down

Impaired Mobility Set Down Note:

Step free access from car park to station entrance

True Helpline Contact
0800 138 5560 text relay 18001 0800 138 5560
True Helpline Opening Hours
Mon - Sun: Twenty Four Hours

Live departures & arrivals for Hartlepool

Departures
Arrivals
Live departures for Hartlepool
Due Destination Platform Expected Train Length  further details  Additional Information 
19:01 Newcastle Platform 1 1 On time 2 coaches See details on departure to Newcastle
19:33 Middlesbrough Platform 1 1 On time 2 coaches See details on departure to Middlesbrough
20:00 Newcastle Platform 1 1 On time 2 coaches See details on departure to Newcastle
20:33 Middlesbrough Platform 1 1 On time 2 coaches See details on departure to Middlesbrough
Live arrivals at Hartlepool
Due Destination Platform Expected Train Length  further details  Additional Information 
19:00 Middlesbrough Platform 1 1 On time 2 coaches See details on departure to Middlesbrough
19:32 Hexham Platform 1 1 On time 2 coaches See details on departure to Hexham
19:59 Nunthorpe Platform 1 1 On time 2 coaches See details on departure to Nunthorpe
20:32 Newcastle Platform 1 1 On time 2 coaches See details on departure to Newcastle

timetables for Hartlepool

No timetables.