Harlow Town
Ticket office
Open now
Station details
| Station Operator: LE | |
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| Station Code: HWN |
| Staffing Level: Full Time | |
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| CCTV: Yes |
| Oyster Pre Pay | No |
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| Oyster Validator | No |
| Smartcard Issued | Yes |
| Smartcard Validator | Yes |
| Oyster Topup | No |
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| Prepurchase Collection | Yes |
| Smartcard Topup | Yes |
| Ticket Machine | Yes |
| Lost Property Contact Available | No |
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Website: Go to website |
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| Ticket Gate | Yes |
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Ticket Gate Comments: Harlow Town station has Secure Station Acreditation |
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Customer Services: Monday-Saturday 08:00-20:00 Sunday 10:00-20:00 Bank Holidays 09:00-18:00 The hours shown are for the Customer Relations team on 0345 600 7245 (option 8). Closed on Christmas Day and Boxing Day. |
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| Customer Help Points | Yes |
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Customer Help Points Note: Help points in car park and on station overbridge. |
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| Atm Machine | No |
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| Baby Change | Yes |
| Seated Area | Yes |
| Passenger Information Systems | Yes |
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Passenger Information Systems Note: Departure Screens, Announcements, Arrival Screens, |
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| Shops | Yes |
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Shops Note: Kiosk News agent Passport Photo Booth |
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| Station Buffet | Yes |
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Station Buffet Note: Coffee shop Cold drinks vending machine Food vending machine |
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| Telephones (Cards & Coins) | Yes |
| Toilets | Yes |
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Toilets Note: Accessible (radar key) toilet on concourse. |
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| Waiting Room | No |
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Waiting Room Note: The waiting room can be found on the bridge. |
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| Car parking | Yes |
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Name: Station Car Park Operator: National Car Parks Ltd Spaces: 697 Annual Charge: £1544.00 Daily Charge: £9.00 Monthly Charge: £154.00 Off Peak Charge: £8.00 Six Monthly Charge: N/A Per Hour Charge: N/A Three Monthly Charge: £441.00 Weekly Charge: £40.00 |
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| Car Parking Contact Available | No |
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Phone number: Website: Go to website |
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| Cycle Storage Availability | Yes |
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Sheltered: Yes Within building and forecourt |
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| Cycle Storage CCTV | Yes |
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| Location for Rail Replacement Services | Yes |
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Location For Rail Replacement Service Note: Replacement transport stop at bus stop at station forecourt |
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| Taxi Rank | Yes |
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Taxi Rank Note: in front of station |
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| Bus Service | Yes |
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Bus Service Note: 'Arriva' operate a network of daily, frequent bus routes around Harlow and also to nearby towns and villages. For route maps and timetables: www.arrivabus.co.uk Route 10, provides a daily, frequent service from the rail station forecourt to the town centre Bus Station. Buy an Harlow PLUSBUS ticket with your train ticket, for discount price unlimited bus travel around town. For details: www.plusbus.info |
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| Accessible Booking Office Counter | Yes |
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| Accessible Public Telephones | No |
| Accessible Toilets | Yes |
| Induction Loop | Yes |
| Wheelchairs Available | Yes |
| Ramp For Train Access | Yes |
| Step Free Access | Yes |
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Step Free Access Note: This station has step free access to all platforms via lifts to platforms. This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955 Assistance meeting point is the ticket office. |
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| Accessible Taxis | No |
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Accessible Taxis Note: Details of nearest taxis are shown on station information poster |
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| Accessible Ticket Machines | Yes |
| Impaired Mobility Set Down | No |
| Helpline Contact | Yes |
| 0800 028 28 78 | |
| Helpline Opening Hours | Yes |
| Mon - Sun: 8:00 AM to 8:00 PM | |
| Staff Help Available | Yes |
| Mon: 5:00 AM to 1:00 AM Tue: 5:00 AM to 1:00 AM Wed: 5:00 AM to 1:00 AM Thu: 5:00 AM to 1:00 AM Fri: 5:00 AM to 1:00 AM Sat: 5:00 AM to 1:00 AM Sun: 4:45 AM to 1:00 AM |
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Staff Help Available Note: Assistance is provided by station staff during train service operational opening hours. Booking is recommended.
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Assisted Travel: We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. |
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Live departures & arrivals for Harlow Town
| Due | Destination | Platform | Expected | Usual Seat AvailabilityUsual seat availability | Train LengthCoaches | further details |
|---|---|---|---|---|---|---|
| 12:00 | London Liverpool Street Platform 2 | 2 | On time |
n/a
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See details on departure to London Liverpool Street | |
| 12:01 | Cambridge North Platform 3 | 3 | 12:05 4 mins late |
n/a
|
See details on departure to Cambridge North | |
| 12:05 | Stratford (London) Platform 1 | 1 | On time |
n/a
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See details on departure to Stratford (London) | |
| 12:09 | Stansted Airport Platform 3 | 3 | On time |
n/a
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See details on departure to Stansted Airport | |
| 12:10 | London Liverpool Street Platform 2 | 2 | On time |
n/a
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See details on departure to London Liverpool Street | |
| 12:13 | Bishops Stortford Platform 4 | 4 | On time |
n/a
|
See details on departure to Bishops Stortford | |
| 12:25 | Stansted Airport Platform 3 | 3 | On time |
n/a
|
See details on departure to Stansted Airport | |
| 12:26 | Stratford (London) Platform 2 | 2 | On time |
n/a
|
See details on departure to Stratford (London) | |
| 12:29 | Cambridge North Platform 3 | 3 | On time |
n/a
|
See details on departure to Cambridge North | |
| 12:32 | London Liverpool Street Platform 2 | 2 | On time |
n/a
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See details on departure to London Liverpool Street |
| Due | Destination | Platform | Expected | Usual Seat AvailabilityUsual seat availability | Train LengthCoaches | further details |
|---|---|---|---|---|---|---|
| 11:57 | Bishops Stortford Platform 1 | 1 | On time |
n/a
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See details on departure to Bishops Stortford | |
| 12:00 | Stansted Airport Platform 2 | 2 | On time |
n/a
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See details on departure to Stansted Airport | |
| 12:01 | London Liverpool Street Platform 3 | 3 | 12:05 4 mins late |
n/a
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See details on departure to London Liverpool Street | |
| 12:04 | Stratford (London) Platform 4 | 4 | On time |
n/a
|
See details on departure to Stratford (London) | |
| 12:09 | London Liverpool Street Platform 3 | 3 | On time |
n/a
|
See details on departure to London Liverpool Street | |
| 12:10 | Cambridge North Platform 2 | 2 | On time |
n/a
|
See details on departure to Cambridge North | |
| 12:24 | London Liverpool Street Platform 3 | 3 | On time |
n/a
|
See details on departure to London Liverpool Street | |
| 12:26 | Bishops Stortford Platform 2 | 2 | On time |
n/a
|
See details on departure to Bishops Stortford | |
| 12:29 | London Liverpool Street Platform 3 | 3 | On time |
n/a
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See details on departure to London Liverpool Street | |
| 12:31 | Stansted Airport Platform 2 | 2 | On time |
n/a
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See details on departure to Stansted Airport |
Usual seating availability
More info-
Many seats available
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Plenty of seats available
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Some seats available
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Only a few seats available
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Standing room only
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n/aData unavailable
Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.
To feedback on this pilot, email seats@southeasternrailway.co.uk