Hampstead Heath Train Station

Address

Hampstead Heath station
South End Road
Hampstead
NW3 2QD

Station staff availability

Station staff availability
Mon - Fri	Closed
Sat	Closed
Sun	Closed

For full accessibility information at Hampstead Heath, view our accessibility info below.

Ticket office availability

Ticket office availability
Mon - Fri:	07:30-10:00

0 Station updates

Station details

Accessibility

Station Accessibility
Accessible Booking Office Counter	Yes	Ticket office staff provide assistance where possible
Induction Loop	Yes
Wheelchairs Available	Yes
Ramp For Train Access	Yes
Accessible Ticket Machines	Yes
Step Free Access	Yes	Lifts from ticket hall to both platforms
Accessible Toilets	No
Impaired Mobility Set Down	No

Getting to and from the station
Accessible Taxis	Yes	contact taxi operator directly

Staff help
Assisted Travel	Yes	We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. London Overground also offers a Turn-up-and-go service so you can travel without making a booking. Please speak to a member of staff on arrival at the station - we recommend arriving at least 10 minutes before the train you wish to take.
Helpline Contact	Yes	0343 222 1234
Accessible Public Telephones	No
Staff Help Available	No

Station facilities

Seated Area	Yes
Passenger Information Systems	Yes	Passenger Information Systems Note: Departure Screens, Arrival Screens, Announcements,
Shops	Yes	Flower stall High street shops
Station Buffet	Yes	Coffee kiosk on Platform 2 (eastbound)
CCTV	Yes
Atm Machine	No
Baby Change	No
Telephones	No
Toilets	No
Waiting Room	No

Ticket buying & collection

Ticket office availability
Ticket Machine	Yes
Ticket Office Note		Booking hall

Smartcards
Travelcard		Zone 2
Smartcard Issued	No
Smartcard Validator	No
Smartcard Topup	No

Oyster Pay as you go Information
Oyster Pre Pay	Yes
Oyster Validator	Yes
Oyster Topup	Yes
Prepurchase Collection	Yes
Penalty Fares		Applicable Operators: Southeastern

Passenger services

Phone number: 0845 330 9882 Website: https://www.nationalrail.co.uk/
Ticket Gate	Yes
Customer Services		0343222123
Customer Help Points	Yes
Lost Property Contact Available	No
Customer Services: 0343222123

Car parking

Car parking	No

Cycling

Bicycle Storage
Cycle Storage Availability	Yes	Sheltered: Yes Spaces: 5 Type: Stands Location: Covered shelter on eastbound platform
Cycle Storage CCTV	Yes

Bicycle Storage

Cycle Storage Availability

Yes

Sheltered: Yes
Spaces: 5
Type: Stands
Location:

Covered shelter on eastbound platform

Cycle Storage CCTV

Yes

Other transport

Location for Rail Replacement Services	Yes	Use Bus stop B in Constantine Road for eastbound services to Camden Road Use Bus stop D in Pond Street for westbound services to Richmond
Bus Service	Yes	Information to plan your onward journey is available in a printable format here
Taxi Rank	No
Tube, Overground and Tram links	No

General information

Station Operator	LO
Station Code	HDH
Staffing Level	partTime

Live departures & arrivals for Hampstead Heath

Departures

Arrivals

Live departures for Hampstead Heath
Due	Destination	Expected	Usual Seat AvailabilityUsual seat availability
06:08	Stratford (London)	On time	n/a
06:13	Richmond	On time	n/a
06:22	Richmond	On time	n/a
06:28	Clapham Junction	On time	n/a
06:28	Stratford (London)	On time	n/a

Live arrivals at Hampstead Heath
Due	Destination	Expected	Usual Seat AvailabilityUsual seat availability
06:08	Willesden Junction	On time	n/a
06:13	Stratford (London)	On time	n/a
06:22	Stratford (London)	On time	n/a
06:28	Stratford (London)	On time	n/a
06:28	Richmond	On time	n/a

Many seats available
Plenty of seats available
Some seats available
Only a few seats available
Standing room only
n/a

Data unavailable

Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.