Hall Green

On Platform

In the event of engineering the bus/coach will collect from: Public service bus stop on the Stratford Road near to Station Drive entrance and public service bus stop opposite

Tyseley (TYS) Station - Ontime 0121 742 2211 Bee Line 0121 603 8888 Ace 0121 605 8888

Information to plan your onward journey is available in a printable format here

None

Public telephones are not accessible

Level access from car park to Birmingham platform. Step-free access to Stratford platform via separate entrance from side street, via ramp (50m long). Step-free access between platforms is 220m. Also footbridge with 24 steps up and down between platforms. Direct level access to footbridge for rear entrance.

Accessible taxis are not available

Pick up in car park only

If you are travelling on West Midlands Railway or London Northwestern Railway services only, you can book assistance up to 4 hours ahead for journeys on the same day, providing this is done during our contact centre hours (8am - 10pm daily). To make a Passenger Assist booking with other train operators, including seat reservations, please contact us up to 6 hours ahead for journeys on the same day.

If your booking is made online outside of these hours, this will be processed as soon as possible when our contact centre opens.

Don't forget you can always simply 'turn up and go' without booking, if you know that the station you are using is accessible to you. This means you can still travel if you have made an online booking that has not been confirmed, and we will do our best to help you on the day.

Please note that other train operating companies may have different contact centre hours for booking assistance.