Hackbridge

Address

Hackbridge station
London Road
Wallington
SM6 7BJ

Ticket office

Mon - Fri:	6:10 AM to 7:35 PM
Sat:	7:30 AM to 2:35 PM
Sun:	Closed

0 Station updates

Station details

General information

Station Operator: SN
Station Code: HCB

Staffing Level: partTime
CCTV: Yes

Ticket buying & collection

Travelcard: Zone 4
Oyster Pre Pay	No
Oyster Validator	Yes
Smartcard Issued	Yes
Smartcard Validator	Yes
Oyster Comments: Oyster top-up is only available from the self-service ticket machine. Oyster Cards cannot be purchased at this station.

Penalty Fares: Applicable Operators: Southeastern
Oyster Topup	Yes
Prepurchase Collection	Yes
Smartcard Topup	No
Ticket Machine	Yes

Passenger services

Website: https://www.southernrailway.com/lostproperty
Lost Property Contact Available	Yes
Customer Services: Assistance can be provided via the help points, located on the platforms, at all times of the day.

Customer Help Points	Yes
Customer Help Points Note: The Assistance Meeting point is by the Help Point on platform 1.

Station facilities

Atm Machine	No
Baby Change	No
Seated Area	Yes
Passenger Information Systems	Yes
Passenger Information Systems Note: Departure Screens, Announcements,

Shops	No
Station Buffet	No
Telephones	No
Toilets	Yes
Waiting Room	No
Waiting Room Note: A heated waiting room is available in the ticket office on platform 1, during staffed hours. Unheated shelters are available on all platforms.

Car parking

Car parking	Yes

Name: Station Car Park
Operator: APCOA Parking UK
Spaces: 65
Car Parking Contact Available: No
Phone number: 01895 262122
Website: https://www.apcoa.co.uk/southern/
Accessible Car Park Equipment: No
Accessible Spaces: 3
Accessible Spaces Note:

Free parking is offered to all Blue Badge holders.

Please ensure that your Blue Badge is displayed at all times when parking at any Thameslink, Southern or Great Northern station car parks. If dedicated Blue Badge bays are occupied, please park within any available standard bay (excluding premier bays) and display your Blue Badge.

The car park at this station is controlled by automatic number plate recognition (ANPR), please ensure you follow the signage displayed in the car park to register your car for free parking as well as displaying your Blue Badge.

Cycling

Cycle Storage Availability	Yes
Sheltered: No Spaces: 64 Type: Stands Location: Located by the station entrance, close to Platform 1. Cycles are left at owners risk. Abandoned cycles may be removed.

Cycle Storage Availability

Sheltered: No
Spaces: 64
Type: Stands
Location:

Located by the station entrance, close to Platform 1.

Cycles are left at owners risk. Abandoned cycles may be removed.

Cycle Storage CCTV	Yes

Other transport

Location for Rail Replacement Services	Yes
Location For Rail Replacement Service Note: Please click the link for details regarding the rail replacement bus location.
Taxi Rank	No

Bus Service	Yes
Bus Service Note: Information to plan your onward journey is available in the ‘Onward Travel Information Map’, located in the ‘Maps’ section below.

Accessibility

Accessible Booking Office Counter	Yes
Induction Loop	Yes
Accessible Public Telephones	No
Accessible Toilets	No
Wheelchairs Available	No
Ramp For Train Access	Yes
Step Free Access	No
Step Free Access Note: This is a Category B2 station: Level access to both platforms. Step-free access between platforms is via the street (length above 400m and steep gradient). The Assistance Meeting point is by the Help Point on platform 1.

Accessible Taxis	No
Accessible Ticket Machines	Yes
Accessible Ticket Machines Note: All Southern ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be. Please check the station map or the 'step free access' section before making your way to the station.
Impaired Mobility Set Down	Yes
Impaired Mobility Set Down Note: Whilst there is no dedicated area, there is ample space for impaired mobility set down / pick up in the car park
Helpline Contact	Yes
For help with planning your journey, or to book assistance, please contact our assisted travel helpline on: Phone - 0800 138 1016 Textphone - 0800 138 1018
Helpline Opening Hours	Yes
Mon - Sun: 24 Hours
Staff Help Available	Yes
Mon - Fri: 6:10 AM to 7:35 PM Sat: 7:30 AM to 2:00 PM Sun: Unavailable
Staff Help Available Note: Our Mobile Assistance Team is available to help you to complete your journey from this station if it is unstaffed. If you have not booked assistance and require help boarding at this station, then on arrival please contact this team by either: pressing the 'emergency & assisted travel' Help Point button calling us on the freephone number 0808 168 1238 - Please note this is for immediate assistance only texting us on 07970 511077 We will then arrange for our Mobile Assistance Team to reach you in good time before your train is scheduled to depart. Whether you pre-book your assistance or prefer more flexibility, we recommend arriving 20 minutes before your train is scheduled to depart.
Assisted Travel: Assistance can be pre booked up to two hours before departure by contacting Assisted Travel. If you choose to travel unbooked (turn up and go), when this station is staffed, our station staff can provide assistance getting on and off the train and assistance around the station and to the platform. Please contact a member of staff on arrival. You can also arrange assistance by: Pressing the “emergency & assisted travel” button on a station Help Point Calling our Assisted Travel team on: 0800 138 1016 Texting us on: 0800 138 1018 We recommend arriving 20 minutes prior to your train departing. This is to allow us to make sure arrangements are in place at your destination, or interchange, station such as the availability of staff and lifts. If there is insufficient time to check these arrangements, we may assist you onto the next available train. For further information on assisted travel please see: Accessibility at the station - Southern.

Live departures & arrivals for Hackbridge

Departures

Arrivals

Live departures for Hackbridge
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability	further details
06:36	Dorking Platform 2	2	06:39 3 mins late		See details on departure to Dorking
06:40	Sutton (London) Platform 2	2	On time		See details on departure to Sutton (London)
06:48	London Victoria Platform 1	1	On time		See details on departure to London Victoria
06:52	St Albans Platform 1	1	06:54 2 mins late		See details on departure to St Albans
06:53	Sutton (London)		Cancelled	n/a	See details on departure to Sutton (London)
This train has been cancelled because of a points failure
07:06	Horsham Platform 2	2	On time		See details on departure to Horsham
07:10	Sutton (London) Platform 2	2	On time		See details on departure to Sutton (London)
07:18	London Victoria Platform 1	1	On time		See details on departure to London Victoria
07:22	St Albans Platform 1	1	On time		See details on departure to St Albans
07:23	Sutton (London)		Cancelled	n/a	See details on departure to Sutton (London)
This train has been cancelled because of a points failure

Live arrivals at Hackbridge
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability	further details
06:36	London Victoria Platform 2	2	06:38 2 mins late		See details on departure to London Victoria
06:40	Kentish Town Platform 2	2	On time		See details on departure to Kentish Town
06:48	Epsom Platform 1	1	On time		See details on departure to Epsom
06:52	Sutton (London) Platform 1	1	On time		See details on departure to Sutton (London)
06:53	Luton		Cancelled	n/a	See details on departure to Luton
This train has been cancelled because of a points failure
07:06	London Victoria Platform 2	2	On time		See details on departure to London Victoria
07:10	Luton Platform 2	2	On time		See details on departure to Luton
07:18	Horsham Platform 1	1	On time		See details on departure to Horsham
07:22	Sutton (London) Platform 1	1	On time		See details on departure to Sutton (London)
07:23	West Hampstead Thameslink		Cancelled	n/a	See details on departure to West Hampstead Thameslink
This train has been cancelled because of a points failure

Many seats available
Plenty of seats available
Some seats available
Only a few seats available
Standing room only
n/a

Data unavailable

Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.
To feedback on this pilot, email seats@southeasternrailway.co.uk

timetables for Hackbridge

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