Grays Train Station

Address

Grays station
High Street
Grays
RM17 6NQ

Station staff availability

Station staff availability
Mon - Fri	06:00-21:00

For full accessibility information at Grays, view our accessibility info below.

Ticket office availability

Ticket office availability
Mon - Fri:	05:30-19:00
Sat:	07:00-19:00
Sun:	08:15-18:00

0 Station updates

Station details

Reduced facilities
Please be aware that there is currently no lift access at Grays station due to a new lift being installed.
Unfortunately, c2c do not have a completion date for these works but they will continue to update National Rail Enquiries and the station updates link.
Whilst there are no lifts available, step free access is available to all platforms.
Passenger Assistance is available for disabled customers, older customers and anyone with reduced mobility. This can be booked online up to 2 hours before travel or by speaking to a member of staff at the station.

Accessibility

Station Accessibility
Induction Loop	Yes
Ramp For Train Access	Yes
Accessible Ticket Machines	Yes
Accessible Toilets	Yes	Platform 1. This can be accessed using a radar key.
Step Free Access	Yes	There are no lifts at the station, but step free access is available from Station Approach to platform 1 and Crown Road to platforms 2/3
Impaired Mobility Set Down	Yes	Outside either entrance on Station Approach or Crown Road
Accessible Booking Office Counter	No
Wheelchairs Available	No

Getting to and from the station
Accessible Taxis	No

Staff help
Staff Help Available	Yes	Mon - Fri: 6:00 AM to 9:00 PM
Assisted Travel	Yes	We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Helpline Contact	Yes	03457 44 44 22
Helpline Opening Hours	Yes	Mon - Sun: 24 Hours
Accessible Public Telephones	No

Station facilities

Baby Change	Yes
Seated Area	Yes
Passenger Information Systems	Yes	Passenger Information Systems Note: Departure Screens, Announcements,
Shops	Yes	Newspaper kiosk in booking hall on platform 1
Station Buffet	Yes	Coffee shop located on platform 1
Telephones	Yes
Toilets	Yes	The toilets are located on Platform 1. The National key toilets are located on Platform 1; these toilets are operated by a RADAR key.
CCTV	Yes
Atm Machine	No
Waiting Room	No

Ticket buying & collection

Ticket office availability
Ticket Machine	Yes
Ticket Office Note		Platform 1 booking hall and Platforms 2/3 entrance

Smartcards
Smartcard Validator	Yes
Smartcard Issued	No
Smartcard Topup	No

Oyster Pay as you go Information
Oyster Validator	Yes
Oyster Comments		Oyster top-up is only available from the self-service ticket machines The nearest Oyster Ticket Shop that can issue a new Oyster Card is Dave's News, 81 High Street, Grays. RM17 6NX.
Oyster Topup	Yes
Prepurchase Collection	Yes
Penalty Fares		Applicable Operators: Southeastern
Oyster Pre Pay	No

Passenger services

Phone number: 03457 44 44 22 Website: https://www.c2c-online.co.uk/help-feedback/lost-property/
Ticket Gate	Yes
Customer Services		Monday - Friday, 08:00 - 20:00Saturday - Sunday, 09:00 - 16:00Public Holidays, 09:00 - 16:00Closed Christmas Day and Boxing Day0345 744 4422 (option 3, followed by option 3)contact@c2crail.net
Customer Help Points	Yes
Lost Property Contact Available	No
Customer Services: Monday - Friday, 08:00 - 20:00Saturday - Sunday, 09:00 - 16:00Public Holidays, 09:00 - 16:00Closed Christmas Day and Boxing Day0345 744 4422 (option 3, followed by option 3)contact@c2crail.net

Car parking

Car parking	Yes
Name: Station Car Park Operator: National Car Parks Ltd Spaces: 168 Notes: Please note that the off peak parking rate applies after 10:00, Mondays to Fridays, all day Saturday and Sunday and on Bank Holidays Car Parking Contact Available: No Phone number: 0845 050 70 80 Website: http://www.ncp.co.uk Accessible Car Park Equipment: No Accessible Spaces: 5	Daily Charge: £8.40 Weekly Charge: £33.00 Monthly Charge: £127.00

Cycling

Bicycle Storage
Cycle Storage Availability	Yes	Sheltered: Yes Spaces: 78 Type: Stands Location: At entrance to station car park and on Crown Road near to bus stops
Cycle Storage CCTV	Yes

Bicycle Storage

Cycle Storage Availability

Yes

Sheltered: Yes
Spaces: 78
Type: Stands
Location:

At entrance to station car park and on Crown Road near to bus stops

Cycle Storage CCTV

Yes

Other transport

Location for Rail Replacement Services	Yes	c2c Rail Replacement at the Bus Station west of the Platform 2/3 Entrance: Buses toward Rainham/Upminster/London at Bus Bay 1 (W3W ///tribes.lands.bits) Buses toward Tilbury/Southend at Bus Bay 8 (W3W ///locked.corn.hint)
Taxi Rank	Yes	Yes, located on Crown Road adjacent to exit from platforms 2/3
Bus Service	Yes	Information to plan your onward journey is available in a printable format here
Tube, Overground and Tram links	No

General information

Station Operator	CC
Station Code	GRY
Staffing Level	partTime

Live departures & arrivals for Grays

Departures

Arrivals

Live departures for Grays
Due	Destination	Expected	Usual Seat AvailabilitySeat availability	Air-con	Train LengthCoaches
19:08	London Fenchurch Street via Rainham	19:09 1 min late	n/a	N/A	8
19:18	Southend Central	19:21 3 mins late	n/a	N/A	8
19:23	London Fenchurch Street via Chafford Hundred	On time	n/a	N/A	8
19:41	London Fenchurch Street via Rainham	On time	n/a	N/A	8
19:49	London Fenchurch Street via Chafford Hundred	Delayed	n/a	N/A	4
19:51	Shoeburyness	On time	n/a	N/A	8
20:10	London Fenchurch Street via Rainham	On time	n/a	N/A	8
20:17	London Fenchurch Street via Chafford Hundred	On time	n/a	N/A	4
20:17	Southend Central	On time	n/a	N/A	8
20:40	London Fenchurch Street via Rainham	On time	n/a	N/A	8

London Fenchurch Street via Rainham

19:08

Platform

19:09 1 min late

Coaches

Seats

n/a

Air-con

N/A

Southend Central

19:18

Platform

19:21 3 mins late

Coaches

Seats

n/a

Air-con

N/A

London Fenchurch Street via Chafford Hundred

19:23

Platform

On time

Coaches

Seats

n/a

Air-con

N/A

London Fenchurch Street via Rainham

19:41

Platform

On time

Coaches

Seats

n/a

Air-con

N/A

London Fenchurch Street via Chafford Hundred

19:49

Platform

Delayed

Coaches

Seats

n/a

Air-con

N/A

Shoeburyness

19:51

Platform

On time

Coaches

Seats

n/a

Air-con

N/A

London Fenchurch Street via Rainham

20:10

Platform

On time

Coaches

Seats

n/a

Air-con

N/A

London Fenchurch Street via Chafford Hundred

20:17

Platform

On time

Coaches

Seats

n/a

Air-con

N/A

Southend Central

20:17

Platform

On time

Coaches

Seats

n/a

Air-con

N/A

London Fenchurch Street via Rainham

20:40

Platform

On time

Coaches

Seats

n/a

Air-con

N/A

Live arrivals at Grays
Due	Destination	Expected	Usual Seat AvailabilitySeat availability	Air-con	Train LengthCoaches
19:08	Pitsea	On time	n/a	N/A	8
19:18	London Fenchurch Street	19:20 2 mins late	n/a	N/A	8
19:23	Pitsea	On time	n/a	N/A	8
19:30	London Fenchurch Street	On time	n/a	N/A	8
19:40	Pitsea	On time	n/a	N/A	8
19:48	Southend Central	Delayed	n/a	N/A	4
19:50	London Fenchurch Street	On time	n/a	N/A	8
19:58	London Fenchurch Street	On time	n/a	N/A	8
20:17	Southend Central	On time	n/a	N/A	4
20:17	London Fenchurch Street	On time	n/a	N/A	8

Pitsea

19:08

Platform

On time

Coaches

Seats

n/a

Air-con

N/A

London Fenchurch Street

19:18

Platform

19:20 2 mins late

Coaches

Seats

n/a

Air-con

N/A

Pitsea

19:23

Platform

On time

Coaches

Seats

n/a

Air-con

N/A

London Fenchurch Street

19:30

Platform

On time

Coaches

Seats

n/a

Air-con

N/A

Pitsea

19:40

Platform

On time

Coaches

Seats

n/a

Air-con

N/A

Southend Central

19:48

Platform

Delayed

Coaches

Seats

n/a

Air-con

N/A

London Fenchurch Street

19:50

Platform

On time

Coaches

Seats

n/a

Air-con

N/A

London Fenchurch Street

19:58

Platform

On time

Coaches

Seats

n/a

Air-con

N/A

Southend Central

20:17

Platform

On time

Coaches

Seats

n/a

Air-con

N/A

London Fenchurch Street

20:17

Platform

On time

Coaches

Seats

n/a

Air-con

N/A

Many seats available
Plenty of seats available
Some seats available
Only a few seats available
Standing room only
n/a

Data unavailable

Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.

Grays Train Station

Address

Station staff availability

Ticket office availability

Station details

Live departures & arrivals for Grays

Usual seating availability

timetables for Grays