Gatwick Airport
Ticket office
Open now
| Mon - Sun: | Twenty Four Hours |
|---|
Station details
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Reduced escalator facilitiesÂ
From 14 September 2019 until late spring 2020, there will be a reduced escalator service at Gatwick Airport railway station. This is while escalators between the concourse and platform levels are being replaced.Â
Access to stairs and lifts will be available on all platforms throughout the works.Â
General information
| Station Operator: GX | |
| Station Code: GTW |
| Staffing Level: Full Time | |
| CCTV: Yes |
Ticket buying & collection
| True | Oyster Pre Pay |
| True | Oyster Validator |
| False | Smartcard Issued |
| True | Smartcard Validator |
| False | Oyster Topup |
| True | Prepurchase Collection |
| False | Smartcard Topup |
| True | Ticket Machine |
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Ticket Office Note: Ticket machines are located by the main ticket office. Pre-purchased tickets can be collected from ticket machines and the ticket office. |
Passenger services
| True> | Lost Property Contact Available |
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Phone number:
01293734888 Website: Go to website |
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| False | Ticket Gate |
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Customer Services: Information desk located on station concourse adjacent to airport exit, manned 07:00-19:0, plus all Platforms and Ticket Office manned 24 hrs |
| True> | Left Luggage Contact Available |
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Website:
Go to website |
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| False | Customer Help Points |
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Station facilities
| True> | Atm Machine |
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Atm Machine Note: Located outside the station as well as on concourse |
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| True | Baby Change |
| True | Bureau De Change |
| False | Post Box |
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Post Box Note: Located in the Airport Terminal |
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| False | Seated Area |
| False | First Class Lounge |
| True | Shops |
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Shops Note: Wide range of shops |
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| True | Showers |
| True | Station Buffet |
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Station Buffet Note: Food outlet (Seating available) |
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| True | Telephones (Cards & Coins) |
| True | Toilets |
| True | Tourist Information Office |
| True | Trolleys |
| False | WebKiosk |
| True | WiFi |
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Wifi Note: Find WiFi Hotspots near Gatwick Airport station  There is also free WiFi services inside the South Terminal building, powered by The Cloud |
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| True | Waiting Room |
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Waiting Room Note: Automatic doors can be found at the waiting room by the stairway to platform 5&6, and also to the waiting room on the concourse. |
Car parking
| true | Car parking |
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Name: Station Car Park Operator: APCOA Parking Spaces: Annual Charge: N/A Daily Charge: N/A Monthly Charge: N/A Off Peak Charge: N/A Six Monthly Charge: N/A Per Hour Charge: N/A Three Monthly Charge: N/A Weekly Charge: N/A |
| False | Car Parking Contact Available |
|
Phone number: 0844 811 8311 Website: Go to website |
Cycling
| False | Cycle Storage Availability |
| True | Cycle Storage CCTV |
Other transport
| True | Taxi Rank |
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Taxi Rank Note: Taxis are located in the South Terminal bus Station, about 200 yards from station concourse through airport complex |
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| True | Car Hire |
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Car Hire Note: Yes, various companies operate from both North and South airport terminals, 200 yards from the station. |
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| True | Airport |
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Airport Note: Large international airport, the South Terminal is located adjacent to station. For flights to/from the North Terminal a short walk and monorail ride is necessary. |
| False | Metro |
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| True | Bus Service |
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Bus Service Note: Available from airport. |
Accessibility
| True | Accessible Booking Office Counter |
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Accessible Booking Office Counter Note: Window 1 is DDA compliant |
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| False | Accessible Public Telephones |
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| False | National Key Toilets |
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| True | Induction Loop |
| True | Wheelchairs Available |
| True | Ramp For Train Access |
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| True | Step Free Access |
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| False | Accessible Taxis |
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Accessible Taxis Note: taxi rank outside main station entrance |
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| True | Accessible Ticket Machines |
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| True | Impaired Mobility Set Down |
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Impaired Mobility Set Down Note: Assistance is available within the station and from the station to the airport. More effective help can be given if you call 48 hours in advance. Please contact the relevant train operating company. |
Live departures & arrivals for Gatwick Airport
| Due | Destination | Platform | Expected | further details | |
|---|---|---|---|---|---|
| 00:44 | Eastbourne/Worthing/Brighton Platform 3 | 3 | 00:47 3 mins late | coaches | See details on departure to Eastbourne/Worthing/Brighton |
| 00:48 | Brighton Platform 3 | 3 | 00:53 5 mins late | coaches | See details on departure to Brighton |
| 01:21 | Three Bridges Platform 2 | 2 | On time | coaches | See details on departure to Three Bridges |
| 01:46 | Bedford Platform 1 | 1 | On time | coaches | See details on departure to Bedford |
| 01:58 | Brighton Platform 2 | 2 | On time | coaches | See details on departure to Brighton |
| 02:21 | Bedford Platform 1 | 1 | On time | See details on departure to Bedford | |
| 02:31 | Three Bridges Platform 2 | 2 | On time | coaches | See details on departure to Three Bridges |
| 02:46 | Bedford Platform 1 | 1 | On time | See details on departure to Bedford |
| Due | Destination | Platform | Expected | further details | |
|---|---|---|---|---|---|
| 00:43 | London Victoria Platform 3 | 3 | 00:45 2 mins late | coaches | See details on departure to London Victoria |
| 00:46 | Bedford Platform 3 | 3 | 00:52 6 mins late | coaches | See details on departure to Bedford |
| 01:04 | London Victoria Platform 2 | 2 | 01:09 5 mins late | coaches | See details on departure to London Victoria |
| 01:20 | Bedford Platform 2 | 2 | On time | coaches | See details on departure to Bedford |
| 01:45 | Three Bridges Platform 1 | 1 | On time | coaches | See details on departure to Three Bridges |
| 01:56 | Bedford Platform 2 | 2 | On time | coaches | See details on departure to Bedford |
| 02:19 | Three Bridges Platform 1 | 1 | On time | See details on departure to Three Bridges | |
| 02:30 | Bedford Platform 2 | 2 | On time | coaches | See details on departure to Bedford |
| 02:10 | Guildford Platform BUS | BUS | On time | See details on departure to Guildford |