Gatwick Airport
Ticket office
Open now
Mon - Sun: | Twenty Four Hours |
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Station details
Station Operator: GX | |
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Station Code: GTW |
Staffing Level: Full Time | |
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CCTV: Yes |
Oyster Pre Pay | Yes |
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Oyster Validator | Yes |
Smartcard Issued | No |
Smartcard Validator | Yes |
Oyster Comments: Oyster top-up is only available from the self-service ticket machine. Pre-loaded Oyster Cards can be purchased at the ticket office. |
Oyster Topup | Yes |
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Prepurchase Collection | Yes |
Smartcard Topup | No |
Ticket Machine | Yes |
Penalty Fares: Applicable Operators: Gatwick Express, Southern, Thameslink |
Lost Property Contact Available | No |
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Phone number:
01293734888 Website: Go to website |
Customer Help Points | Yes |
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Atm Machine | No |
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Atm Machine Note: Located outside the station as well as on concourse |
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Baby Change | Yes |
Seated Area | No |
Passenger Information Systems | Yes |
Passenger Information Systems Note: Departure Screens, Announcements, |
Shops | No |
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Shops Note: Wide range of shops |
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Station Buffet | No |
Station Buffet Note: Food outlet (Seating available) |
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Telephones | No |
Toilets | Yes |
Toilets Note: Platforms 1 and 2Â |
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Waiting Room | No |
Waiting Room Note: Heated waiting areas are available on platforms |
Car parking | Yes |
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Name: Airport Car Park Operator: Gatwick Airport Spaces: Annual Charge: N/A Daily Charge: N/A Monthly Charge: N/A Off Peak Charge: N/A Six Monthly Charge: N/A Per Hour Charge: N/A Three Monthly Charge: N/A Weekly Charge: N/A |
Car Parking Contact Available | No |
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Phone number: Website: Go to website |
Cycle Storage Availability | No |
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Cycle Storage CCTV | Yes |
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Location for Rail Replacement Services | Yes |
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Location For Rail Replacement Service Note: The upper level of the bus station |
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Taxi Rank | Yes |
Taxi Rank Note: Taxis are located in the South Terminal bus Station, about 200 yards from station concourse through airport complex |
Bus Service | Yes |
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Bus Service Note: Available from airport. |
Accessible Booking Office Counter | Yes |
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Accessible Booking Office Counter Note: Window 1 is at a compliant height |
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Accessible Public Telephones | No |
Accessible Toilets | Yes |
Induction Loop | Yes |
Wheelchairs Available | Yes |
Ramp For Train Access | Yes |
Step Free Access | Yes |
Step Free Access Note: This is a Category A station: This station has step-free level access to all platforms via lifts and escalators.
Access between platforms is via the concourse or overbridge, all with lifts, escalators and stairs.
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Accessible Taxis | No |
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Accessible Ticket Machines | Yes |
Impaired Mobility Set Down | Yes |
Impaired Mobility Set Down Note: Assistance is available within the station and from the station to the airport. More effective help can be given if you call 48 hours in advance. Please contact the relevant train operating company. |
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Helpline Contact | Yes |
If you require assistance on your journey, please contact our assisted travel helpline to discuss your requirements on: Email - customerservices@gatwickexpress.com Phone - 0800 138 1016 Textphone - 0800 138 1018 | |
Helpline Opening Hours | Yes |
Mon - Sun: Twenty Four Hours | |
Staff Help Available | Yes |
Mon - Sun: Twenty Four Hours | |
Staff Help Available Note: A staff-operated ramp is required for step-free access between train and platform at this station. Station staff are usually available at the times listed below. On-train staff are also available to assist you on and off some services. |
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Assisted Travel: We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. |
Live departures & arrivals for Gatwick Airport
Due | Destination | Platform | Expected | Usual Seat AvailabilityUsual seat availability | Train LengthCoaches | further details |
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18:46 | Brighton Platform 7 | 7 | On time |
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See details on departure to Brighton | |
18:46 | Cambridge Platform 4 | 4 | On time |
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See details on departure to Cambridge | |
18:46 | Horsham Platform 3 | 3 | On time |
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See details on departure to Horsham | |
18:49 | Peterborough Platform 2 | 2 | On time |
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See details on departure to Peterborough | |
18:51 | Eastbourne Platform 7 | 7 | On time |
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See details on departure to Eastbourne | |
18:54 | London Victoria Platform 4 | 4 | On time |
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See details on departure to London Victoria | |
19:01 | Brighton Platform 7 | 7 | On time |
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See details on departure to Brighton | |
19:02 | Bedford via London Bridge Platform 1 | 1 | On time |
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See details on departure to Bedford via London Bridge | |
19:02 | London Victoria Platform 4 | 4 | On time |
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See details on departure to London Victoria | |
19:06 | Bedford via London Bridge Platform 2 | 2 | On time |
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See details on departure to Bedford via London Bridge |
Due | Destination | Platform | Expected | Usual Seat AvailabilityUsual seat availability | Train LengthCoaches | further details |
---|---|---|---|---|---|---|
18:45 | Brighton Platform 4 | 4 | On time |
|
See details on departure to Brighton | |
18:45 | Cambridge Platform 7 | 7 | On time |
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See details on departure to Cambridge | |
18:45 | Peterborough Platform 3 | 3 | On time |
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See details on departure to Peterborough | |
18:48 | Horsham Platform 2 | 2 | On time |
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See details on departure to Horsham | |
18:50 | London Victoria Platform 7 | 7 | On time |
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See details on departure to London Victoria | |
18:53 | Littlehampton Platform 4 | 4 | On time |
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See details on departure to Littlehampton | |
18:59 | London Victoria Platform 7 | 7 | On time |
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See details on departure to London Victoria | |
19:01 | Ore Platform 4 | 4 | On time |
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See details on departure to Ore | |
19:03 | Brighton Platform 2 | 2 | On time |
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See details on departure to Brighton | |
19:05 | Bedford Platform 7 | 7 | On time |
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See details on departure to Bedford |
Usual seating availability
More info-
Many seats available
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Plenty of seats available
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Some seats available
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Only a few seats available
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Standing room only
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n/aData unavailable
Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.
To feedback on this pilot, email seats@southeasternrailway.co.uk