Filton Abbey Wood Train Station

Address

Filton Abbey Wood station
Station Road
Filton
BS34 7JW

Station staff availability

Staff Help Available Note:

Meeting Point for assistance: Please make your way onto the platform and make the onboard team member aware you require assistance.

Ticket office availability

Ticket office availability
Mon - Fri:	16:15-19:15
Sat - Sun:	Closed

0 Station updates

Station details

The ticket office will have the following changes to planned opening hours: Monday 30th March - Friday 3rd April - 06:45 - 10:45 Saturday 4th April - Closed Tickets can be bought from the ticket machine or digitally.

Accessibility

Station Accessibility
Induction Loop	Yes
Ramp For Train Access	Yes
Accessible Ticket Machines	Yes
Step Free Access	No	Step-free category B2 station - “Some step-free access to all platforms.”- This station has a degree of step free access to the platforms. Step free access is available to each platform via a ramp bridge. The graident of the ramp is steeper than present guidelines.
Impaired Mobility Set Down	Yes	Set down/pick up points in car park adjacent ramp to platforms
Accessible Booking Office Counter	No
Wheelchairs Available	No
Accessible Toilets	No

Getting to and from the station
Accessible Taxis	Yes	No

Staff help
Assisted Travel	Yes	We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Helpline Contact	Yes	08001 971 329 or 18001 0800 197 1329 (Textphone)
Accessible Public Telephones	Yes	Public telephones are not available
Staff Help Available	No

Station facilities

Seated Area	Yes
Passenger Information Systems	Yes	Passenger Information Systems Note: Departure Screens, Announcements,
CCTV	Yes
Atm Machine	No
Baby Change	No
Baby Change Note: No
Shops	No
Station Buffet	No
Telephones	No
Toilets	No
Waiting Room	No

Ticket buying & collection

Ticket office availability
Ticket Machine	Yes

Smartcards
Smartcard Issued	No
Smartcard Validator	No
Smartcard Topup	No

Oyster Pay as you go Information
Prepurchase Collection	Yes
Penalty Fares		Applicable Operators: Southeastern
Oyster Pre Pay	No
Oyster Validator	No
Oyster Topup	No

Passenger services

Website: https://www.nationalrail.co.uk/
Customer Services		Please visit GWR Help & Support. Or contact our social media team @gwrhelp.For a 360 tour of the station please click HERE or for a guided video tour click HERE.
Customer Help Points	Yes
Lost Property Contact Available	No
Ticket Gate	No
Customer Services: Please visit GWR Help & Support. Or contact our social media team @gwrhelp.For a 360 tour of the station please click HERE or for a guided video tour click HERE.

Car parking

Car parking	Yes
Name: Station Car Park Operator: South Gloucester Council Spaces: 54 Car Parking Contact Available: No Phone number: 01454 868000 Website: https://www.nationalrail.co.uk/ Accessible Car Park Equipment: Yes Accessible Spaces: 3

Cycling

Bicycle Storage
Cycle Storage Availability	Yes	Sheltered: Yes Spaces: 18 Type: Stands,Lockers Location: Cycle safes located in car park. Stands on platforms 2 and 3. Note: Please note cycles can be carried on our trains free of charge. No spaces covered on platforms 2/3. 18 stands and 30 cycle safes
Cycle Storage CCTV	Yes

Bicycle Storage

Cycle Storage Availability

Yes

Sheltered: Yes
Spaces: 18
Type: Stands,Lockers
Location:

Cycle safes located in car park. Stands on platforms 2 and 3.

Note:

Please note cycles can be carried on our trains free of charge. No spaces covered on platforms 2/3. 18 stands and 30 cycle safes

Cycle Storage CCTV

Yes

Other transport

Location for Rail Replacement Services	Yes	Station car park.
Taxi Rank	Yes	There is no taxi rank at this station.
Bus Service	Yes	Information to plan your onward journey is available in a printable format here
Tube, Overground and Tram links	No

General information

Station Operator	GW
Station Code	FIT
Staffing Level	partTime

Live departures & arrivals for Filton Abbey Wood

Departures

Arrivals

Many seats available
Plenty of seats available
Some seats available
Only a few seats available
Standing room only
n/a

Data unavailable

Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.