Falconwood

Address

Falconwood station
Lingfield Crescent
Falconwood
SE9 2RN

Station staff availability

Station staff availability
Mon - Fri	06:10-19:50
Sat	08:10-14:50
Sun	08:10-15:40

For full accessibility information at Falconwood, view our accessibility info below.

Ticket office availability

Ticket office availability
Mon - Fri:	6:10 AM to 7:30 PM
Sat:	8:10 AM to 2:50 PM
Sun:	8:10 AM to 3:40 PM

0 Station updates

Station details

Accessibility

Accessible Booking Office Counter	No
Induction Loop	Yes
Accessible Public Telephones	Yes
Accessible Public Telephones Note: Public telephones are not wheelchair accessible
Accessible Toilets	No
Wheelchairs Available	No
Ramp For Train Access	Yes
Step Free Access	No
Step Free Access Note: Category C. This station does not have step free access. Access to all platforms via steps from overbridge.

Accessible Taxis	Yes
Accessible Taxis Note: Accessible taxis are available to book
Accessible Ticket Machines	Yes
Accessible Ticket Machines Note: In booking hall
Impaired Mobility Set Down	No
Helpline Contact	Yes
0345 322 7021 or Text relay 18001 0345 322 7021 Freephone 0800 783 4524 or Text Relay 18001 0800 783 4524
Helpline Contact Note: *Helpline closed on Christmas Day
Staff Help Available	Yes
Mon - Fri: 6:10 AM to 7:50 PM Sat: 8:10 AM to 2:50 PM Sun: 8:10 AM to 3:40 PM
Assisted Travel: Assistance navigating through the station and getting on and off trains (by ramp if required - although no step free access at this station ) is available during station staffing hours (see Staff Help available times) . You can now book assistance up to 2 hours before your journey. You can also travel without booking, just make yourself known to staff as far in advance as possible of the train you would like to get - we recommend at least 20 minutes. There are no staff on the trains that call at this station that can assist. The meeting point for assisted travel is the gateline in the booking hall, or if unstaffed, the ticket office or you can use the help point.Where staff are not available at the station to assist, we now have a mobile Assistance Team who can be deployed to stations This can be arranged in advance by booking through Customer Services or by using the Help Point on the station (although inevitably there will be a delay if not booked in advance) - alternatively a taxi can be arranged, at no additional cost, to convey you to the nearest station where you can be assisted further.

Station facilities

Atm Machine	No
Baby Change	No
Seated Area	Yes
Passenger Information Systems	Yes
Passenger Information Systems Note: Departure Screens, Announcements,

Shops	Yes
Shops Note: newspapers
Station Buffet	Yes
Station Buffet Note: Coffee kiosk and Selecta vending machine
Telephones	Yes
Toilets	Yes
Toilets Note: In booking hall - Available during staffing hours
Waiting Room	No
Waiting Room Note: Unheated seating area in booking hall only available when staff are present

Ticket buying & collection

Travelcard: Zone 4
Oyster Pre Pay	Yes
Oyster Validator	Yes
Smartcard Issued	Yes
Smartcard Validator	Yes
Oyster Comments: Oyster cards with a pre-loaded deposit only are available from ticket office. Top-up only from self-service ticket machine(s)

Penalty Fares: Applicable Operators: Southeastern
Oyster Topup	Yes
Prepurchase Collection	Yes
Smartcard Topup	Yes
Ticket Machine	Yes
Ticket Office Note: On way in to access trains

Passenger services

Phone number: 0345 322 7021 Website: https://www.nationalrail.co.uk/
Lost Property Contact Available	Yes
Ticket Gate	Yes
Customer Services: This station has Secure station accreditation - For more information contact 0345 322 7021

Customer Help Points	Yes
Customer Help Points Note: On platform

Car parking

Car parking	No

Cycling

Cycle Storage Availability	No

Cycle Storage CCTV	No

Other transport

Location for Rail Replacement Services	Yes
Location For Rail Replacement Service Note: Towards Lewisham - Bus stop D on Rochester Way (what 3 words: opens.that.pushed). Towards Barnehurst - Bus stop R on Rochester Way (what 3 words: goes.match.almost).
Taxi Rank	Yes
Taxi Rank Note: There is a taxi operator situated next to the entrance to the station

Bus Service	Yes
Bus Service Note: Information to plan your onward journey is available in a printable format here

General information

Station Operator: SE
Station Code: FCN

Staffing Level: partTime
CCTV: Yes

Live departures & arrivals for Falconwood

Departures

Arrivals

Live departures for Falconwood
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability
05:55	London Cannon Street Platform 1	1	On time
05:56	Dartford Platform 2	2	On time
06:10	London Charing Cross Platform 1	1	On time	n/a
06:17	London Victoria Platform 1	1	On time
06:25	London Cannon Street Platform 1	1	On time
06:26	Dartford Platform 2	2	On time
06:39	Gravesend		On time
06:40	London Charing Cross		On time
06:47	London Victoria		On time
06:55	London Cannon Street		On time

Live arrivals at Falconwood
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability
05:55	Barnehurst Platform 1	1	On time
05:56	London Charing Cross Platform 2	2	On time
06:10	Dartford Platform 1	1	On time	n/a
06:17	Dartford Platform 1	1	On time
06:25	Barnehurst Platform 1	1	On time
06:26	London Charing Cross Platform 2	2	On time
06:39	London Victoria		On time
06:40	Dartford		On time
06:47	Dartford		On time
06:55	London Cannon Street		On time

Many seats available
Plenty of seats available
Some seats available
Only a few seats available
Standing room only
n/a

Data unavailable

Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.
To feedback on this pilot, email seats@southeasternrailway.co.uk

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