Elstree & Borehamwood Train Station

Address

Elstree & Borehamwood station
Allum Lane
Borehamwood
WD6 3LS

Station staff availability

Station staff availability
Mon - Sun	24 Hours

For full accessibility information at Elstree & Borehamwood, view our accessibility info below.

Ticket office availability

Ticket office availability
Mon - Fri:	06:00-20:30
Sat:	06:00-20:30
Sun:	06:30-21:15

0 Station updates

Station details

Accessibility

Station Accessibility
Accessible Booking Office Counter	Yes
Induction Loop	Yes
Wheelchairs Available	Yes
Ramp For Train Access	Yes
Accessible Ticket Machines	Yes	All Thameslink ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be. Please check the station map or the 'step free access' section before making your way to the station.
Step Free Access	Yes	This is a Category A station: This station has step-free access to all platforms. The Assistance Meeting Point is in the Booking Hall.
Impaired Mobility Set Down	Yes	At the front of the station.
Accessible Toilets	No

Getting to and from the station
Accessible Taxis	No

Staff help
Staff Help Available	Yes	Mon - Sun: 24 Hours
Assisted Travel	Yes	Staff are available at this station at all times for providing assistance getting on and off the train and assistance around the station and to the platform. Assistance can be provided unbooked (turn up and go) or pre booked up to two hours before departure by contacting Assisted Travel. Whether you pre book assistance or travel unbooked, please contact a member of staff on arrival. We recommend arriving 20 minutes prior to your train departing. This is to allow us to make sure arrangements are in place at your destination, or interchange, station such as the availability of staff and lifts. If there is insufficient time to check these arrangements, we may assist you onto the next available train. For further information on assisted travel please see: Accessibility at the station - Thameslink.
Helpline Contact	Yes	If you require assistance on your journey, please contact our assisted travel helpline to discuss your requirements on: Email - customerservices@thameslinkrailway.com \| Phone - 0800 058 2844 \| Textphone - 0800 138 1018
Helpline Opening Hours	Yes	Mon - Sun: 24 Hours
Accessible Public Telephones	No

Station facilities

Seated Area	Yes
Passenger Information Systems	Yes	Passenger Information Systems Note: Departure Screens, Announcements,
Shops	Yes
Station Buffet	Yes
Toilets	Yes	Located in the booking hall.
CCTV	Yes
Atm Machine	No
Baby Change	No
Telephones	No
Waiting Room	No	Heated waiting rooms are available on each platform.

Ticket buying & collection

Ticket office availability
Ticket Machine	Yes

Smartcards
Smartcard Issued	Yes
Smartcard Validator	Yes
Travelcard		Zone 6
Smartcard Topup	No

Oyster Pay as you go Information
Oyster Validator	Yes
Oyster Comments		Oyster top-up is only available from the self-service ticket machine. Oyster Cards cannot be purchased at this station. Always check Oyster is accepted at your destination before you tap in.
Oyster Topup	Yes
Prepurchase Collection	Yes
Penalty Fares		Applicable Operators: Southeastern
Oyster Pre Pay	No

Passenger services

Lost Property Contact Available	Yes
Ticket Gate	Yes
Customer Help Points	Yes	The Assistance Meeting Point is in the Booking Hall.

Car parking

Car parking	Yes
Name: Station Car Park Operator: APCOA Parking UK Spaces: 200 Car Parking Contact Available: No Phone number: 01895 262122 Website: https://www.apcoa.co.uk/thameslink/ Accessible Car Park Equipment: No Accessible Spaces: 11 Accessible Spaces Note: Free parking is offered to all Blue Badge holders. Please ensure that your Blue Badge is displayed at all times when parking at any Thameslink, Southern or Great Northern station car parks. If dedicated Blue Badge bays are occupied, please park within any available standard bay (excluding premier bays) and display your Blue Badge. The car park at this station is controlled by automatic number plate recognition (ANPR), please ensure you follow the signage displayed in the car park to register your car for free parking as well as displaying your Blue Badge.

Yes

Name: Station Car Park
Operator: APCOA Parking UK
Spaces: 200
Car Parking Contact Available: No
Phone number: 01895 262122
Website: https://www.apcoa.co.uk/thameslink/
Accessible Car Park Equipment: No
Accessible Spaces: 11
Accessible Spaces Note:

Free parking is offered to all Blue Badge holders.

Please ensure that your Blue Badge is displayed at all times when parking at any Thameslink, Southern or Great Northern station car parks. If dedicated Blue Badge bays are occupied, please park within any available standard bay (excluding premier bays) and display your Blue Badge.

The car park at this station is controlled by automatic number plate recognition (ANPR), please ensure you follow the signage displayed in the car park to register your car for free parking as well as displaying your Blue Badge.

Cycling

Bicycle Storage
Cycle Storage Availability	Yes	Sheltered: Yes Spaces: 120 Type: Stands Location: Outside main entrance near the car park. Cycles are left at owners risk. Abandoned cycles may be removed.
Cycle Storage CCTV	Yes

Bicycle Storage

Cycle Storage Availability

Yes

Sheltered: Yes
Spaces: 120
Type: Stands
Location:

Outside main entrance near the car park.

Cycles are left at owners risk. Abandoned cycles may be removed.

Cycle Storage CCTV

Yes

Other transport

Location for Rail Replacement Services	Yes	Please click the link for details regarding the rail replacement bus location.
Bus Service	Yes	Information to plan your onward journey is available in the ‘Onward Travel Information Map’, located in the ‘Maps’ section below.
Taxi Rank	No
Tube, Overground and Tram links	No

General information

Station Operator	TL
Station Code	ELS
Staffing Level	Full Time

Live departures & arrivals for Elstree & Borehamwood

Departures

Arrivals

Live departures for Elstree & Borehamwood
Due	Destination	Platform	Expected	Usual Seat AvailabilitySeat availability
03:04	Three Bridges Platform 3	3	03:10 6 mins late	n/a
03:10	Bedford Platform 4	4	03:15 5 mins late	n/a
04:04	Brighton Platform 3	3	On time	n/a
04:10	Bedford Platform 4	4	On time
04:45	Sutton (London) via Wimbledon Platform 3	3	On time	n/a

Three Bridges