Elmstead Woods

Address

Elmstead Woods station
Elmstead Lane
Elmstead Woods
BR7 5EB

Station staff availability

Station staff availability
Mon - Fri	06:00-19:30
Sat	08:15-14:50
Sun	08:15-15:40

For full accessibility information at Elmstead Woods, view our accessibility info below.

Ticket office availability

Ticket office availability
Mon - Fri:	6:00 AM to 7:30 PM
Sat:	8:15 AM to 2:50 PM
Sun:	8:15 AM to 3:40 PM

0 Station updates

Station details

The gents toilets at Elmstead Woods station are out of service.

Accessibility

Accessible Booking Office Counter	Yes
Accessible Booking Office Counter Note: There are standing height and wheelchair height ticket counters available.
Induction Loop	Yes
Accessible Public Telephones	Yes
Accessible Public Telephones Note: Public telephones are not wheelchair accessible
Accessible Toilets	No
Wheelchairs Available	No
Ramp For Train Access	Yes
Step Free Access	No
Step Free Access Note: Category B3. This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details -Step free access to platform 4 for services away from London from Station Approach. There is no step free access to Platform 1,2 or 3.Step access only via footbridge to platforms 1,2 and 3 for services to London. No step free interchange between platforms.

Accessible Taxis	Yes
Accessible Taxis Note: Accessible taxis are available to book
Accessible Ticket Machines	Yes
Accessible Ticket Machines Note: station forecourt
Impaired Mobility Set Down	Yes
Helpline Contact	Yes
0345 322 7021 or Text relay 18001 0345 322 7021 Freephone 0800 783 4524 or Text Relay 18001 0800 783 4524
Helpline Contact Note: *Helpline closed on Christmas Day
Staff Help Available	Yes
Mon - Fri: 6:00 AM to 7:30 PM Sat: 8:15 AM to 2:50 PM Sun: 8:15 AM to 3:40 PM
Assisted Travel: Assistance navigating through the station and getting on and off trains (by ramp if required) is available during station staffing hours (see Staff Help available times) . You can now book assistance up to 2 hours before your journey. You can also travel without booking, just make yourself known to staff as far in advance as possible of the train you would like to get - we recommend at least 20 minutes. There are no staff on the trains that call at this station that can assist. The meeting point for assisted travel is the gateline in the booking hall, or if unstaffed, the ticket office or you can use the help point.

Station facilities

Atm Machine	No
Baby Change	No
Seated Area	Yes
Passenger Information Systems	Yes
Passenger Information Systems Note: Departure Screens, Announcements,

Shops	Yes
Shops Note: newspapers
Station Buffet	Yes
Station Buffet Note: Coffee shop and Selecta vending machines
Telephones	Yes
Toilets	Yes
Toilets Note: Platform 4 - Available during staffing hours
Waiting Room	No
Waiting Room Note: Heated waiting room on platforms 2/3 and platform 4 Only available when staff present

Ticket buying & collection

Travelcard: Zone 4
Oyster Pre Pay	Yes
Oyster Validator	Yes
Smartcard Issued	Yes
Smartcard Validator	Yes
Oyster Comments: Oyster cards with a pre-loaded deposit only are available from ticket office. Top-up only from self-service ticket machine(s)

Penalty Fares: Applicable Operators: Southeastern
Oyster Topup	Yes
Prepurchase Collection	Yes
Smartcard Topup	Yes
Ticket Machine	Yes
Ticket Office Note: On way in to access trains

Passenger services

Phone number: 0345 322 7021 Website: https://www.nationalrail.co.uk/
Lost Property Contact Available	Yes
Customer Services: This station has Secure station accreditation - For more information contact 0345 322 7021

Customer Help Points	Yes
Customer Help Points Note: On platform

Car parking

Car parking	Yes

Name: Station Car Park
Operator: APCOA Parking
Spaces: 64
Notes:

From 5th March 2023 - new off peak evening rate (after 18:00) - £2.50

Car Parking Contact Available: No
Phone number: 0330 333 9232
Website: https://www.nationalrail.co.uk/
Note:

From 5th March 2023 - new off peak evening rate (after 18:00) - £2.50

Accessible Car Park Equipment: No
Accessible Spaces: 3
Accessible Spaces Note:

Parking is free for disabled customers displaying a valid Blue Badge in any car parking space

Daily Charge: £7.80
Weekly Charge: £34.50
Monthly Charge: £121.20

Cycling

Cycle Storage Availability	Yes
Sheltered: Yes Spaces: 48 Type: Stands Location: Platform 4 Note: You may leave your cycle in the rack provided however you do so at your own risk.

Cycle Storage Availability

Sheltered: Yes
Spaces: 48
Type: Stands
Location:

Platform 4

Note:

You may leave your cycle in the rack provided however you do so at your own risk.

Cycle Storage CCTV	No

Other transport

Location for Rail Replacement Services	Yes
Location For Rail Replacement Service Note: Towards Lewisham: Bus stop B on Elmstead Lane (what 3 words: giving.secret.venue). Towards Orpington: Bus Stop A on Elmstead Lane (what 3 words: watch.orchestra.undulation).
Taxi Rank	Yes
Taxi Rank Note: There is a taxi operator situated near the station entrance.

Bus Service	Yes
Bus Service Note: Information to plan your onward journey is available in a printable format here

General information

Station Operator: SE
Station Code: ESD

Staffing Level: Full Time
CCTV: Yes

Live departures & arrivals for Elmstead Woods

Departures

Arrivals

Live departures for Elmstead Woods
Due	Destination	Expected	Usual Seat AvailabilityUsual seat availability
07:17	London Charing Cross	On time
07:47	London Charing Cross	On time	n/a
08:01	Sevenoaks	On time
08:17	London Charing Cross	On time

Live arrivals at Elmstead Woods
Due	Destination	Expected	Usual Seat AvailabilityUsual seat availability
07:17	Orpington	On time
07:47	Sevenoaks	On time	n/a
08:01	London Charing Cross	On time
08:17	Sevenoaks	On time

Many seats available
Plenty of seats available
Some seats available
Only a few seats available
Standing room only
n/a

Data unavailable

Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.
To feedback on this pilot, email seats@southeasternrailway.co.uk

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