East Tilbury
Ticket office
Closed now
Mon - Fri: | 6:15 AM to 12:20 PM |
---|---|
Sat: | 7:30 AM to 1:15 PM |
Sun: | to |
Station details
Station Operator: CC | |
Station Code: ETL |
Staffing Level: partTime | |
CCTV: Yes |
Oyster Pre Pay | No |
Oyster Validator | No |
Smartcard Issued | No |
Smartcard Validator | Yes |
Oyster Topup | No |
Prepurchase Collection | Yes |
Smartcard Topup | Yes |
Ticket Machine | Yes |
Penalty Fares: Applicable Operators: c2c |
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Ticket Office Note: Platform 1 |
Lost Property Contact Available | No |
Phone number:
03457 44 44 22 Website: Go to website |
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Ticket Gate | Yes |
Customer Services: Monday - Friday, 08:00 - 20:00 Saturday - Sunday, 09:00 - 16:00 Bank Holidays, 09:00 - 16:00 Closed Christmas Day and Boxing Day 0345 744 4422 (option 3, followed by option 3) contact@c2crail.co.uk |
Customer Help Points | Yes |
Atm Machine | No |
Baby Change | No |
Seated Area | No |
Passenger Information Systems | Yes |
Passenger Information Systems Note: Departure Screens, Announcements, |
Shops | No |
Station Buffet | No |
Telephones | No |
Toilets | No |
Toilets Note: The National key toilets are located on Platform 2; these toilets are operated by a RADAR key. |
|
Waiting Room | No |
Car parking | No |
Cycle Storage Availability | No |
Cycle Storage CCTV | Yes |
Location for Rail Replacement Services | Yes |
Location For Rail Replacement Service Note: Exit station entrance on to St Margaret Road for Bus Stop B |
|
Taxi Rank | Yes |
Taxi Rank Note: No |
Bus Service | Yes |
Bus Service Note: Information to plan your onward journey is available in a printable format here |
Accessible Booking Office Counter | No |
Accessible Booking Office Counter Note: Customer Service Staff |
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Accessible Public Telephones | No |
Accessible Toilets | No |
Induction Loop | Yes |
Wheelchairs Available | No |
Ramp For Train Access | Yes |
Step Free Access | Yes |
Step Free Access Note: Step free access is available from street level to both platforms. Passengers wishing to transfer between platforms should use the station exit, cross the level crossing and re-enter the station. |
Accessible Taxis | No |
Accessible Ticket Machines | Yes |
Impaired Mobility Set Down | Yes |
Impaired Mobility Set Down Note: Outside station entrance |
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Helpline Contact | Yes |
03457 44 44 22 | |
Helpline Opening Hours | Yes |
Mon - Sun: Twenty Four Hours | |
Staff Help Available | Yes |
Mon - Fri: 6:15 AM to 1:35 PM Sat: 6:15 AM to 3:40 PM Sun: 9:15 AM to 4:30 PM |