Doncaster
Ticket office
Closed now
| Mon: | 5:15 AM to 8:00 PM |
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| Tue: | 5:15 AM to 8:00 PM |
| Wed: | 5:15 AM to 8:00 PM |
| Thu: | 5:15 AM to 8:00 PM |
| Fri: | 5:15 AM to 9:00 PM |
| Sat: | 5:15 AM to 8:00 PM |
| Sun: | 8:00 AM to 8:00 PM |
Station details
| Station Operator: GR | |
| Station Code: DON |
| Staffing Level: Full Time | |
| CCTV: Yes |
| Oyster Pre Pay | No |
| Oyster Validator | No |
| Smartcard Issued | Yes |
| Smartcard Validator | Yes |
| Oyster Topup | No |
| Prepurchase Collection | Yes |
| Smartcard Topup | Yes |
| Ticket Machine | Yes |
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Penalty Fares: Applicable Operators: TransPennine Express |
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Ticket Office Note: Two machines on concourse and three machines inside travel centre. |
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| Lost Property Contact Available | No |
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Phone number:
03457 225333 Website: Go to website |
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Customer Services: We welcome your feedback, suggestions and ideas to help us to make changes that can develop and grow our business. |
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| Customer Help Points | No |
| Atm Machine | Yes |
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Atm Machine Note: Located on concourse |
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| Baby Change | Yes |
| Seated Area | Yes |
| Passenger Information Systems | Yes |
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Passenger Information Systems Note: |
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| Shops | Yes |
| Station Buffet | Yes |
| Telephones (Cards & Coins) | Yes |
| Toilets | Yes |
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Toilets Note: The toilets are adjacent to Platforms 3 and 4. The National key toilets are located on Platforms 3a and 8; these toilets are operated by a RADAR key. A RADAR key is available from the Customer Information Points on Platforms 4 and 8. |
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| Waiting Room | No |
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Waiting Room Note: This station has heated waiting rooms available. Seating is available at an accessible height in the waiting room and on platforms Platform 3 opening hours - 05:00 - 22:30 Platform 4 North Waiting Room opening hours - 05:00 - 01:30 Platform 4 South Waiting Room opening hours - 05:00 - 22:30
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| Car parking | Yes |
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Name: MSCP Frenchgate Shopping Centre Operator: London North Eastern Railway Spaces: 500 Annual Charge: £1559.00 Daily Charge: £13.00 Monthly Charge: £202.00 Off Peak Charge: £5.00 Six Monthly Charge: N/A Per Hour Charge: £1.50 Three Monthly Charge: £519.00 Weekly Charge: £55.00 |
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| Car Parking Contact Available | No |
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Phone number: Website: Go to website Note: For a map of how to get to the car park, please click here. |
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| Cycle Storage Availability | Yes |
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Sheltered: Yes Within car park |
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| Cycle Storage CCTV | Yes |
| Location for Rail Replacement Services | Yes |
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Location For Rail Replacement Service Note: Pick Up / Drop Off outside the front of the station and park in the station overflow car park. |
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| Taxi Rank | Yes |
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Taxi Rank Note: Doncaster is a large station with taxis usually available on a rank. Advance booking is not normally necessary or even possible, unless arriving early in the morning or late at night. Operator who accept bookings is Doncaster Station Taxis 01302 368 636 |
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| Bus Service | Yes |
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Bus Service Note: Information to plan your onward journey is available in a printable format here |
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| Accessible Booking Office Counter | Yes |
| Accessible Public Telephones | No |
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Accessible Public Telephones Note: Phones are low level but not text |
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| Accessible Toilets | Yes |
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Accessible Toilets Note: The National key toilets are located on Platforms 3a and 8; these toilets are operated by a radar key. A radar key is available from the Customer Information Points on Platforms 4 and 8. |
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| Induction Loop | Yes |
| Wheelchairs Available | Yes |
| Ramp For Train Access | Yes |
| Step Free Access | Yes |
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Step Free Access Note: This station has step free access to all platforms. This station is a category A station according to the Office of Rail and Road station classification system https://www.orr.gov.uk/media/10955. Doncaster has a RNIB Map for All located outside the main entrance adjacent to the taxi rank |
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| Accessible Taxis | No |
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Accessible Taxis Note: Advance booking not required |
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| Accessible Ticket Machines | Yes |
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Accessible Ticket Machines Note: . |
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| Impaired Mobility Set Down | Yes |
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Impaired Mobility Set Down Note: station front |
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| Helpline Contact | Yes |
| Staff Help Available | Yes |
| Mon - Fri: 5:15 AM to 1:30 AM Sat: 5:15 AM to 1:15 AM Sun: 7:30 AM to 1:30 AM |
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Staff Help Available Note: Assistance meeting point is Customer Information Point, main concourse (or ticket office outside 08:15 - 18:00) |
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Live departures & arrivals for Doncaster
Usual seating availability
More info-
Many seats available
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Plenty of seats available
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Some seats available
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Only a few seats available
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Standing room only
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n/aData unavailable
Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.
To feedback on this pilot, email seats@southeasternrailway.co.uk