Derby
Ticket office
Open now
| Mon - Fri: | 4:55 AM to 10:45 PM |
|---|---|
| Sat: | 4:55 AM to 10:45 PM |
| Sun: | 6:20 AM to 11:00 PM |
Station details
| Station Operator: EM | |
| Station Code: DBY |
| Staffing Level: Full Time | |
| CCTV: Yes |
| Oyster Pre Pay | No |
| Oyster Validator | No |
| Smartcard Issued | Yes |
| Smartcard Validator | Yes |
| Oyster Topup | No |
| Prepurchase Collection | Yes |
| Smartcard Topup | Yes |
| Ticket Machine | Yes |
|
Ticket Office Note: On the station concourse |
|
| Lost Property Contact Available | No |
|
Phone number:
03457 125678 Website: Go to website |
|
| Ticket Gate | Yes |
| Customer Help Points | Yes |
|
Customer Help Points Note: Customer Information Desk |
|
| Atm Machine | Yes |
| Baby Change | Yes |
| Seated Area | Yes |
| Passenger Information Systems | Yes |
|
Passenger Information Systems Note: Departure Screens, Announcements, Arrival Screens, |
|
| Shops | Yes |
| Station Buffet | Yes |
| Telephones | No |
| Toilets | Yes |
|
Toilets Note: The toilets are located on Platform 1, Platform 2/3 and Platform 4/6. The National key toilets are located on Platform 1, Platform 2/3 and Platform 4/6; these toilets are operated by a radar key. The radar key is available from Customer Reception upon request. |
|
| Waiting Room | No |
|
Waiting Room Note: Accessible seating available on platforms. |
|
| Car parking | Yes |
|
Name: Station Car Park Operator: EMR Spaces: 609 Annual Charge: £1317.00 Daily Charge: £14.50 Monthly Charge: £169.00 Off Peak Charge: £7.50 Six Monthly Charge: N/A Per Hour Charge: N/A Three Monthly Charge: £493.00 Weekly Charge: £53.00 |
|
| Car Parking Contact Available | No |
|
Phone number: 03457 125 678 Website: Go to website Note: Derby Zone 3, car parking is available Daily - £11.50, Off Peak - £7.00 Evening car parking at £2.00 is available at all Derby car parks between 1800 to 0230 |
|
| Cycle Storage Availability | Yes |
|
Sheltered: Yes |
|
| Cycle Storage CCTV | Yes |
| Location for Rail Replacement Services | Yes |
|
Location For Rail Replacement Service Note: From the rear of the station, at the Pride Park exit |
|
| Taxi Rank | Yes |
|
Taxi Rank Note: On station forecourt |
|
| Bus Service | Yes |
|
Bus Service Note: Information to plan your onward journey is available in a printable format here |
|
| Accessible Booking Office Counter | No |
| Accessible Public Telephones | No |
| Accessible Toilets | Yes |
| Induction Loop | Yes |
| Wheelchairs Available | Yes |
| Ramp For Train Access | Yes |
| Step Free Access | Yes |
|
Step Free Access Note: Category A step free station. This station has step free access. There are lifts to all platforms. There is a subway to platforms 2,3,4 and 5. Platforms 6 and 7 are accessed by lift only. This station has tactile paving at the edges of all platforms and at the foot and top of stairwells. |
|
| Accessible Taxis | No |
| Accessible Ticket Machines | Yes |
| Impaired Mobility Set Down | Yes |
| Helpline Contact | Yes |
| Staff Help Available | Yes |
| Mon - Fri: Twenty Four Hours Sat: Twenty Four Hours Sun: Twenty Four Hours |
|
|
Assisted Travel: This station has a Passenger Assistance meeting point - situated in the ticket office. Alternatively you can meet our team at the ticket gates. |
|
Live departures & arrivals for Derby
| Due | Destination | Platform | Expected | Usual Seat AvailabilityUsual seat availability | Train LengthCoaches | further details |
|---|---|---|---|---|---|---|
| 13:25 | Newark Castle Platform 3A | 3A | 13:41 16 mins late |
n/a
|
See details on departure to Newark Castle | |
| 13:38 | Cardiff Central via Gloucester Platform 3A | 3A | On time |
n/a
|
See details on departure to Cardiff Central via Gloucester | |
| 13:40 | Nottingham Platform 4A | 4A | On time |
n/a
|
See details on departure to Nottingham | |
| 13:45 | Aberdeen via Leeds Platform 2 | 2 | 13:50 5 mins late |
n/a
|
See details on departure to Aberdeen via Leeds | |
| 14:09 | London St Pancras (Intl) Platform 6 | 6 | On time |
n/a
|
See details on departure to London St Pancras (Intl) | |
| 14:10 | Birmingham New Street Platform 3A | 3A | On time |
n/a
|
See details on departure to Birmingham New Street | |
| 14:11 | Sheffield Platform 5 | 5 | On time |
n/a
|
See details on departure to Sheffield | |
| 14:13 | Nottingham Platform 4A | 4A | On time |
n/a
|
See details on departure to Nottingham | |
| 14:16 | Newcastle via Doncaster Platform 1 | 1 | 14:20 4 mins late |
n/a
|
See details on departure to Newcastle via Doncaster | |
| 14:29 | Sheffield Platform 5 | 5 | On time |
n/a
|
See details on departure to Sheffield |
| Due | Destination | Platform | Expected | Usual Seat AvailabilityUsual seat availability | Train LengthCoaches | further details |
|---|---|---|---|---|---|---|
| 13:19 | Crewe Platform 3A | 3A | 13:40 21 mins late |
n/a
|
See details on departure to Crewe | |
| 13:31 | Cardiff Central Platform 4A | 4A | 13:36 5 mins late |
n/a
|
See details on departure to Cardiff Central | |
| 13:35 | Nottingham Platform 3A | 3A | On time |
n/a
|
See details on departure to Nottingham | |
| 13:36 | Plymouth Platform 2 | 2 | 13:49 13 mins late |
n/a
|
See details on departure to Plymouth | |
| 13:48 | Matlock Platform 4B | 4B | On time |
n/a
|
See details on departure to Matlock | |
| 13:59 | Birmingham New Street Platform 4A | 4A | On time |
n/a
|
See details on departure to Birmingham New Street | |
| 14:01 | Nottingham Platform 3A | 3A | On time |
n/a
|
See details on departure to Nottingham | |
| 14:05 | Banbury Platform 1 | 1 | 14:19 14 mins late |
n/a
|
See details on departure to Banbury | |
| 14:07 | London St Pancras (Intl) Platform 5 | 5 | On time |
n/a
|
See details on departure to London St Pancras (Intl) | |
| 14:07 | Sheffield Platform 6 | 6 | On time |
n/a
|
See details on departure to Sheffield |
Usual seating availability
More info-
Many seats available
-
Plenty of seats available
-
Some seats available
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Only a few seats available
-
Standing room only
-
n/aData unavailable
Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.
To feedback on this pilot, email seats@southeasternrailway.co.uk