Derby
Ticket office
Open now
Station details
| Station Operator: EM | |
|---|---|
| Station Code: DBY |
| Staffing Level: Full Time | |
|---|---|
| CCTV: Yes |
| Oyster Pre Pay | No |
|---|---|
| Oyster Validator | No |
| Smartcard Issued | Yes |
| Smartcard Validator | Yes |
| Oyster Topup | No |
|---|---|
| Prepurchase Collection | Yes |
| Smartcard Topup | Yes |
| Ticket Machine | Yes |
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Ticket Office Note: On the station concourse |
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| Lost Property Contact Available | No |
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Phone number:
03457 125678 Website: Go to website |
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| Ticket Gate | Yes |
| Customer Help Points | Yes |
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Customer Help Points Note: Customer Information Desk |
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| Atm Machine | Yes |
|---|---|
| Baby Change | Yes |
| Seated Area | Yes |
| Passenger Information Systems | Yes |
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Passenger Information Systems Note: Departure Screens, Announcements, Arrival Screens, |
|
| Shops | Yes |
|---|---|
| Station Buffet | Yes |
| Telephones | No |
| Toilets | Yes |
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Toilets Note: The toilets are located on Platform 1, Platform 2/3 and Platform 4/6. The National key toilets are located on Platform 1, Platform 2/3 and Platform 4/6; these toilets are operated by a radar key. The radar key is available from Customer Reception upon request. |
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| Waiting Room | No |
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Waiting Room Note: Accessible seating available on platforms. |
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| Car parking | Yes |
|---|---|
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Name: Station Car Park Operator: East Midlands Railway Spaces: 568 Annual Charge: £1380.00 Daily Charge: £14.50 Monthly Charge: £145.00 Off Peak Charge: £6.00 Six Monthly Charge: N/A Per Hour Charge: N/A Three Monthly Charge: £392.00 Weekly Charge: £44.00 |
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| Car Parking Contact Available | No |
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Phone number: 03457 125 678 Website: Go to website Note: Derby Zone 3, car parking is available Daily - £11.50, Off Peak - £7.00 Evening car parking at £2.00 is available at all Derby car parks between 1800 to 0230 |
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| Cycle Storage Availability | Yes |
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Sheltered: Yes |
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| Cycle Storage CCTV | Yes |
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| Location for Rail Replacement Services | Yes |
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Location For Rail Replacement Service Note: From the rear of the station, at the Pride Park exit |
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| Taxi Rank | Yes |
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Taxi Rank Note: On station forecourt |
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| Bus Service | Yes |
|---|---|
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Bus Service Note: Information to plan your onward journey is available in a printable format here |
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| Accessible Booking Office Counter | No |
|---|---|
| Accessible Public Telephones | No |
| Accessible Toilets | Yes |
| Induction Loop | Yes |
| Wheelchairs Available | Yes |
| Ramp For Train Access | Yes |
| Step Free Access | Yes |
|
Step Free Access Note: Category A step free station. This station has step free access. There are lifts to all platforms. There is a subway to platforms 2,3,4 and 5. Platforms 6 and 7 are accessed by lift only. This station has tactile paving at the edges of all platforms and at the foot and top of stairwells. |
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| Accessible Taxis | No |
|---|---|
| Accessible Ticket Machines | Yes |
| Impaired Mobility Set Down | Yes |
| Helpline Contact | Yes |
| Staff Help Available | Yes |
| Mon - Fri: Twenty Four Hours Sat: Twenty Four Hours Sun: Twenty Four Hours |
|
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Assisted Travel: This station has a Passenger Assistance meeting point - situated in the ticket office. Alternatively you can meet our team at the ticket gates. |
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Live departures & arrivals for Derby
| Due | Destination | Platform | Expected | Usual Seat AvailabilityUsual seat availability | Train LengthCoaches | further details |
|---|---|---|---|---|---|---|
| 19:40 | Nottingham Platform 4A | 4A | On time |
n/a
|
See details on departure to Nottingham | |
| 19:41 | Cardiff Central via Gloucester Platform 3A | 3A | On time |
n/a
|
See details on departure to Cardiff Central via Gloucester | |
| 19:45 | Sheffield Platform 1 | 1 | On time |
n/a
|
See details on departure to Sheffield | |
| 19:48 | Crewe Platform 4B | 4B | On time |
n/a
|
See details on departure to Crewe | |
| 20:10 | Birmingham New Street Platform 3A | 3A | On time |
n/a
|
See details on departure to Birmingham New Street | |
| 20:14 | Sheffield Platform 4 | 4 | On time |
n/a
|
See details on departure to Sheffield | |
| 20:31 | Bristol Temple Meads via Gloucester Platform 2 | 2 | On time |
n/a
|
See details on departure to Bristol Temple Meads via Gloucester | |
| 20:32 | London St Pancras (Intl) Platform 6 | 6 | On time |
n/a
|
See details on departure to London St Pancras (Intl) | |
| 20:40 | Nottingham Platform 4A | 4A | On time |
n/a
|
See details on departure to Nottingham | |
| 20:48 | Leeds Platform 1 | 1 | On time |
n/a
|
See details on departure to Leeds |
| Due | Destination | Platform | Expected | Usual Seat AvailabilityUsual seat availability | Train LengthCoaches | further details |
|---|---|---|---|---|---|---|
| 19:31 | Cardiff Central Platform 4A | 4A | 19:37 6 mins late |
n/a
|
See details on departure to Cardiff Central | |
| 19:37 | Plymouth Platform 1 | 1 | 19:39 2 mins late |
n/a
|
See details on departure to Plymouth | |
| 19:38 | Nottingham Platform 3A | 3A | On time |
n/a
|
See details on departure to Nottingham | |
| 19:46 | Matlock Platform 5 | 5 | On time |
n/a
|
See details on departure to Matlock | |
| 19:51 | Newcastle Platform | Cancelled |
n/a
|
See details on departure to Newcastle | ||
| 20:04 | Nottingham Platform 3A | 3A | On time |
n/a
|
See details on departure to Nottingham | |
| 20:12 | London St Pancras (Intl) Platform 4 | 4 | On time |
n/a
|
See details on departure to London St Pancras (Intl) | |
| 20:22 | Crewe Platform 3A | 3A | On time |
n/a
|
See details on departure to Crewe | |
| 20:26 | Edinburgh Platform 2 | 2 | On time |
n/a
|
See details on departure to Edinburgh | |
| 20:30 | Sheffield Platform 6 | 6 | On time |
n/a
|
See details on departure to Sheffield |
Usual seating availability
More info-
Many seats available
-
Plenty of seats available
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Some seats available
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Only a few seats available
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Standing room only
-
n/aData unavailable
Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.
To feedback on this pilot, email seats@southeasternrailway.co.uk