Derby
Ticket office
Open now
Station details
| Station Operator: EM | |
|---|---|
| Station Code: DBY |
| Staffing Level: Full Time | |
|---|---|
| CCTV: Yes |
| Oyster Pre Pay | No |
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| Oyster Validator | No |
| Smartcard Issued | Yes |
| Smartcard Validator | Yes |
| Oyster Topup | No |
|---|---|
| Prepurchase Collection | Yes |
| Smartcard Topup | Yes |
| Ticket Machine | Yes |
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Ticket Office Note: On the station concourse |
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| Lost Property Contact Available | No |
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Phone number:
03457 125678 Website: Go to website |
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| Ticket Gate | Yes |
| Customer Help Points | Yes |
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Customer Help Points Note: Customer Information Desk |
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| Atm Machine | Yes |
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| Baby Change | Yes |
| Seated Area | Yes |
| Passenger Information Systems | Yes |
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Passenger Information Systems Note: Departure Screens, Announcements, Arrival Screens, |
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| Shops | Yes |
|---|---|
| Station Buffet | Yes |
| Telephones | No |
| Toilets | Yes |
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Toilets Note: The toilets are located on Platform 1, Platform 2/3 and Platform 4/6. The National key toilets are located on Platform 1, Platform 2/3 and Platform 4/6; these toilets are operated by a radar key. The radar key is available from Customer Reception upon request. |
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| Waiting Room | No |
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Waiting Room Note: Accessible seating available on platforms. |
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| Car parking | Yes |
|---|---|
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Name: Station Car Park Operator: East Midlands Railway Spaces: 568 Annual Charge: £1380.00 Daily Charge: £14.50 Monthly Charge: £145.00 Off Peak Charge: £6.00 Six Monthly Charge: N/A Per Hour Charge: N/A Three Monthly Charge: £392.00 Weekly Charge: £44.00 |
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| Car Parking Contact Available | No |
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Phone number: 03457 125 678 Website: Go to website Note: Derby Zone 3, car parking is available Daily - £11.50, Off Peak - £7.00 Evening car parking at £2.00 is available at all Derby car parks between 1800 to 0230 |
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| Cycle Storage Availability | Yes |
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Sheltered: Yes |
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| Cycle Storage CCTV | Yes |
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| Location for Rail Replacement Services | Yes |
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Location For Rail Replacement Service Note: From the rear of the station, at the Pride Park exit |
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| Taxi Rank | Yes |
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Taxi Rank Note: On station forecourt |
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| Bus Service | Yes |
|---|---|
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Bus Service Note: Information to plan your onward journey is available in a printable format here |
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| Accessible Booking Office Counter | No |
|---|---|
| Accessible Public Telephones | No |
| Accessible Toilets | Yes |
| Induction Loop | Yes |
| Wheelchairs Available | Yes |
| Ramp For Train Access | Yes |
| Step Free Access | Yes |
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Step Free Access Note: Category A step free station. This station has step free access. There are lifts to all platforms. There is a subway to platforms 2,3,4 and 5. Platforms 6 and 7 are accessed by lift only. This station has tactile paving at the edges of all platforms and at the foot and top of stairwells. |
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| Accessible Taxis | No |
|---|---|
| Accessible Ticket Machines | Yes |
| Impaired Mobility Set Down | Yes |
| Helpline Contact | Yes |
| 08000 11 33 23 | |
| Staff Help Available | Yes |
| Mon - Fri: Twenty Four Hours Sat: Twenty Four Hours Sun: Twenty Four Hours |
|
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Assisted Travel: We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. |
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Live departures & arrivals for Derby
| Due | Destination | Platform | Expected | Usual Seat AvailabilityUsual seat availability | Train LengthCoaches | further details |
|---|---|---|---|---|---|---|
| 11:46 | Bristol Temple Meads Platform 2 | 2 | On time |
n/a
|
See details on departure to Bristol Temple Meads | |
| 11:50 | Sheffield Platform 5 | 5 | On time |
n/a
|
See details on departure to Sheffield | |
| 11:56 | Matlock Platform 5B | 5B | On time |
n/a
|
See details on departure to Matlock | |
| 12:23 | London St Pancras (Intl) Platform 6 | 6 | On time |
n/a
|
See details on departure to London St Pancras (Intl) | |
| 12:33 | Nottingham Platform 4A | 4A | On time |
n/a
|
See details on departure to Nottingham | |
| 12:45 | Glasgow Central via Leeds Platform 1 | 1 | On time |
n/a
|
See details on departure to Glasgow Central via Leeds | |
| 12:53 | Sheffield Platform 5 | 5 | On time |
n/a
|
See details on departure to Sheffield | |
| 12:57 | Plymouth Platform 2 | 2 | On time |
n/a
|
See details on departure to Plymouth | |
| 13:10 | Aberdeen via Doncaster Platform 1 | 1 | On time |
n/a
|
See details on departure to Aberdeen via Doncaster | |
| 13:12 | Nottingham Platform 6A | 6A | On time |
n/a
|
See details on departure to Nottingham |
| Due | Destination | Platform | Expected | Usual Seat AvailabilityUsual seat availability | Train LengthCoaches | further details |
|---|---|---|---|---|---|---|
| 11:28 | York Platform 2 | 2 | On time |
n/a
|
See details on departure to York | |
| 11:45 | London St Pancras (Intl) Platform 5 | 5 | On time |
n/a
|
See details on departure to London St Pancras (Intl) | |
| 11:54 | Nottingham Platform 5B | 5B | On time |
n/a
|
See details on departure to Nottingham | |
| 12:21 | Sheffield Platform 6 | 6 | On time |
n/a
|
See details on departure to Sheffield | |
| 12:27 | Newcastle Platform 2 | 2 | On time |
n/a
|
See details on departure to Newcastle | |
| 12:37 | Birmingham New Street Platform 1 | 1 | On time |
n/a
|
See details on departure to Birmingham New Street | |
| 12:38 | Nottingham Platform 4A | 4A | On time |
n/a
|
See details on departure to Nottingham | |
| 12:50 | London St Pancras (Intl) Platform 5 | 5 | On time |
n/a
|
See details on departure to London St Pancras (Intl) | |
| 13:00 | Bristol Temple Meads Platform 1 | 1 | On time |
n/a
|
See details on departure to Bristol Temple Meads | |
| 13:09 | Matlock Platform 6A | 6A | On time |
n/a
|
See details on departure to Matlock |
Usual seating availability
More info-
Many seats available
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Plenty of seats available
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Some seats available
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Only a few seats available
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Standing room only
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n/aData unavailable
Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.
To feedback on this pilot, email seats@southeasternrailway.co.uk