Dartford Train Station

There are standing height and wheelchair height ticket counters available.

2 x in booking hall

Booking Hall - Available during staffing hours. This toilet is stoma friendly

This is a category A station. This station has step free access to all platforms - Access to all platforms and interchange via lifts and stairs.

Accessible taxis are available to book

Assistance navigating through the station and getting on and off trains (by ramp if required) is available all the time trains are running. You can book assistance up to 2 hours before your journey. You can also travel without booking, just make yourself known to staff as far in advance as possible of the train you would like to get - we recommend at least 20 minutes. There are no staff on the trains that call at this station that can assist.  The meeting point for assisted travel is the gateline in the booking hall, or if unstaffed,  the ticket office or you can use the help point. To request assistance through the help point (assistance point), please use the assistance button which will put you in contact with a Southeastern colleague. Where staff are not available at the station to assist, we have a Mobile Assistance Team who can be deployed to stations. This can be arranged in advance by booking through Customer Services or by using the Help Point on the station (although inevitably there will be a delay if not booked in advance) - alternatively a taxi can be arranged, at no additional cost, to convey you to the nearest station where you can be assisted further. 

Public telephones are not wheelchair accessible

Located outside main entrance

Booking Hall- Available during staffing hours

newspapers

Café and Selecta vending machines

Booking Hall - Available during staffing hours

Unheated waiting shelter on Platform 1 and 2 Only available when staff present

Oyster cards with a pre-loaded deposit only are available from ticket office. Top-up only from self service ticket machine

On platform

Sheltered: Yes
Spaces: 64
Type: Stands
Location:

by station entrance.

There is now a Cycle Hub at this station - You may leave your cycle in the rack provided however you do so at your own risk.

Station Approach

Saturday 14 to Sunday 22 February:

During the major engineering work at Dartford, there will be 5 different stops used by replacement buses at Dartford:

Stop A: Buses to Barnehurst. On Station Approach behind the station building, furthest from the traffic island.

Stop B: Buses to Crayford. On Station Approach, behind the station building., closest to the traffic island.

Stop C: Buses to Slade Green. Outside the station entrance on the traffic island. (On weekdays, only buses to Slade Green which start their journey at Dartford will use this stop, other buses will use Stop E)

Stop D: Buses to Gravesend. Bus stop in Home Gardens. Across the car park and down the steps.

Stop E (weekdays only): Buses to Slade Green. Bus stop in Hythe Street. (only buses from Gravesend will use this bus stop, other buses to Slade Green will use Stop C). Please use this map for more information.

There is a taxi rank outside the station

Information to plan your onward journey is available in a printable format here