Darlington
Ticket office
Closed now
Station details
| Station Operator: GR | |
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| Station Code: DAR |
| Staffing Level: Full Time | |
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| CCTV: Yes |
| Oyster Pre Pay | No |
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| Oyster Validator | No |
| Smartcard Issued | Yes |
| Smartcard Validator | Yes |
| Oyster Topup | No |
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| Prepurchase Collection | Yes |
| Smartcard Topup | Yes |
| Ticket Machine | Yes |
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Penalty Fares: Applicable Operators: TransPennine Express |
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Ticket Office Note: Three machines outside the travel centre and one machine inside the travel centre. |
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| Lost Property Contact Available | No |
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Phone number:
01302 362175 Website: Go to website |
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| Ticket Gate | Yes |
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Ticket Gate Comments: This station has Secure Station Accreditation |
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Customer Services: We welcome your feedback, suggestions and ideas to help us to make changes that can develop and grow our business. |
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| Customer Help Points | No |
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Customer Help Points Note: Adjacent to turning circle, main entrance, a phone is provided for a link to SMC |
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| Atm Machine | Yes |
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| Baby Change | Yes |
| Seated Area | Yes |
| Passenger Information Systems | Yes |
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Passenger Information Systems Note: |
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| Shops | Yes |
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| Station Buffet | Yes |
| Telephones (Cards & Coins) | Yes |
| Toilets | Yes |
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Toilets Note: The toilets are located on the Main Concourse; these toilets can be accessed from all platforms. The National key toilets are adjacent to Platform 2; these toilets are operated by a RADAR key. A RADAR key is available from the Customer Reception on Platform 1 upon request. |
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| Waiting Room | No |
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Waiting Room Note: This station has heated waiting rooms available. Seating is available at an accessible height in the waiting room and on platforms |
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| Car parking | Yes |
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Name: Station Car Park Operator: London North Eastern Railway Spaces: 382 Annual Charge: £1497.00 Daily Charge: £12.00 Monthly Charge: £194.00 Off Peak Charge: £5.00 Six Monthly Charge: N/A Per Hour Charge: N/A Three Monthly Charge: £499.00 Weekly Charge: £51.00 |
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| Car Parking Contact Available | No |
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Phone number: Website: Go to website Note: For a map of how to get to the car park, please click here |
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| Cycle Storage Availability | Yes |
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Sheltered: Yes |
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| Cycle Storage CCTV | Yes |
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| Location for Rail Replacement Services | Yes |
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Location For Rail Replacement Service Note: Replacement coach services depart from the station entrance |
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| Taxi Rank | Yes |
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Taxi Rank Note: Darlington is a large station with taxis usually available on a rank. Advance booking is not normally necessary or even possible, unless arriving early in the morning or late at night. Operator who accept bookings is: Station Taxis 01325 468 888 |
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| Bus Service | Yes |
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Bus Service Note: Information to plan your onward journey is available in a printable format here |
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| Accessible Booking Office Counter | Yes |
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Accessible Booking Office Counter Note: Travel Centre Floor Walkers will assist any disabled passengers unable to access the booking office window |
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| Accessible Public Telephones | No |
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Accessible Public Telephones Note: text phones are available and staff are on hand to assist as required due to no low level phones |
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| Accessible Toilets | Yes |
| Induction Loop | Yes |
| Wheelchairs Available | Yes |
| Ramp For Train Access | Yes |
| Step Free Access | Yes |
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Step Free Access Note: This station has step free access to all platforms. This station is a category A station according to the Office of Rail and Road station classification system https://www.orr.gov.uk/media/10955. Darlington has a RNIB 'Map for All' located at the main entrance, adjacent to the taxi rank and accessible parking. Access to the platforms via the Victoria Road entrance is via a steep ramp. |
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| Accessible Taxis | No |
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Accessible Taxis Note: Generally available but advance booking recommended |
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| Accessible Ticket Machines | Yes |
| Impaired Mobility Set Down | Yes |
| Helpline Contact | Yes |
| Staff Help Available | Yes |
| Mon - Fri: Twenty Four Hours Sat: 6:00 AM to 11:59 PM Sun: Twenty Four Hours |
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Staff Help Available Note: Assistance meeting point is Customer Information Point, platform 4 |
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Live departures & arrivals for Darlington
Usual seating availability
More info-
Many seats available
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Plenty of seats available
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Some seats available
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Only a few seats available
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Standing room only
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n/aData unavailable
Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.
To feedback on this pilot, email seats@southeasternrailway.co.uk